Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Options

Getting the Right Keys, Week 2 - 2017 Chrysler Pacifica Long-Term Road Test

Edmunds.comEdmunds.com Member, Administrator, Moderator Posts: 10,315
edited September 2016 in Chrysler
imageGetting the Right Keys, Week 2 - 2017 Chrysler Pacifica Long-Term Road Test

Our attempt to get the right keys for our 2017 Chrysler Pacifica enters its second week. The dealer gave us the keys to the wrong Pacifica; now we're trying to get new blanks.

Read the full story here


Tagged:

Comments

  • Options
    lmbvettelmbvette Member Posts: 93
    The level of incompetence displayed by this dealership is astounding. Quit messing around with the "Sales Manager" and talk to the GM directly. The reason that I put that in quotes as these guys don't care about customer service, only getting the sale.
    Don't worry about what other people think. Drive what makes you happy.
  • Options
    skoprowskiskoprowski Member Posts: 9
    FCA's quality issues go beyond just their products, it's the awful dealerships they have servicing their vehicles. This is a classic example.
  • Options
    gslippygslippy Member Posts: 514
    $43,289, they know this is an Edmunds car, and they still can't get the keys right - ridiculous. And some car mfrs wonder why owner loyalty is so low.
  • Options
    whobodymwhobodym Member Posts: 190
    I wonder if Mazda will ever get their keys right, also. Our 2006 Mazda5 "switchblade" keys were hopelessly fragile, breaking off our keyrings, falling in half (electronic half / mech key half), and remote buttons wearing out. Our 2010 Mazda3 "Intelligent" key broke in two from just one ordinary accidental drop of a keyring to kitchen floor. They were literally the worst design features of either car.
  • Options
    roadburnerroadburner Member Posts: 17,362
    edited September 2016
    Another reason I have absolutely no regrets on passing on an FCA vehicle. I have no patience with gross incompetence. If that had happened at my center I'd bet that one or more people would be joining the ranks of the unemployed.

    Mine: 1995 318ti Club Sport; 2020 C43; 2021 Sahara 4xe 1996 Speed Triple Challenge Cup Replica Wife's: 2015 X1 xDrive28i Son's: 2009 328i; 2018 330i xDrive

  • Options
    lmbvettelmbvette Member Posts: 93
    Today is Monday. Can't wait to hear how this goes.
    Don't worry about what other people think. Drive what makes you happy.
Sign In or Register to comment.

Helpful Tools

Most popular vehicles