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http://www.ppg.com/coatings/refinish/en/oem/manuals/Documents/honda_info_03Honda- OdysseyPaintPeel_08031.pdf
http://www.ppg.com/coatings/refinish/en/oem/manuals/Documents/honda_info_03Honda- - OdysseyPaintPeel_08031.pdf
This issue appears not to be exclusive to the Midnight Blue color, but White, Grey and other years as well.
I just spoke with "Ray" a Team Lead at American Honda -> they are offering no assistance with regards to this documented manufacturing defect as my vehicle is outside the extended warranty. The service Bulletin 08-031 was stated to have been mailed to me (though they did not have my address on file) but never received. I think a Class Action Lawsuit might be appropriate at this time. From what I can gather the primer was of low quality and applied in such a way that resulted in poor adherence to the paint thus resulting in the paint peeling.
The biggest question I can't get anyone to answer is why the corrective action section of the bullentin is ignored - it specifically says that if any of the listed areas peel to repaint all the listed areas. This to me exemplifies Honda - fix it right (or build it right) the first time and make it last. Unfortunately, their behavior is so untypical.
In these situations the only way for a company such as Honda to acknowledge wrong behavior and to change behavior is to sue them. Class action suit is probably warranted and can be argued for but each state has different laws that this would probably fall under which means it would have to probably be brought in federal court. I have spoken with attorney and on initial discussions thinks we could have argument under federal statues.
In the end, there is right and wrong and unfortunately Honda finds themselves on the wrong side of fence on how they have handled this issue. For months now I have asked why the corrective action section of bullentin has been blatenly ignored and it is obvious Honda does not want to address it - lawsuit is probably only way for them to address it.
They extended warranty to 2011 and as you will see many on here have experienced Honda not honoring it because it is obviously 2013. The only saving grace I think we have is that we encountered problems in late 2008 and have been dealing with them ever since. And we are one of fortunate ones that bought car from dealer that labeled the car "certified" How it was labeled certified with this black cloud hanging over it is beyond our thinking. Also very fortunate that this particular dealer has worked with us to make it right, still working with them on 4th issue so I am not clear how the current problem will be resolved. Our hope is to end this once and for all but not optomistic that this will be last problem we have with paint.
I have a 2013 odyssey ex black that I took delivery of in july. I noticed the dust under the paint but I also noticed the sanding marks under the paint ( front fenders, hood and rear wheel wels) and the body color doesn't match the bumper colors. When I talked to the service manager because it looked as if the van had been repainted, he examined it and found the same thing I did. He brought in a 2014 Odyssey EX and we found the same problems. He offered to buff the areas affected to witch I replied that the grooves are so deep that a simple buff would not work.( that plus the fact that if it did work what would be the thickness of the paint once done) He then offered to repaint the vehicle to witch I replied that neither of his solutions were acceptable to me because in the long run I would be the one loosing money in this affair.
If I don't do anything and later try to trade-this vehicule and the person evaluating it noticed the sanding marks he will think the van was repainted and how much damage was there. If I doo get it replainted the difference in thickness of the paint will send of bells as to why was it repainted and how much damage was there.
I was in contact with honda canada and the costumer rep was useless and told me I had to go with the solutions brought forward by the dealer.
So either way we the customers are loosers and big corporations are winners.
That sucks!
I have a 2003 Honda Odyssey Gold and the paint is stripping. I did not get any recall from Honda regarding the paint issue. Where/how can I contact them about getting compensation for this problem ?
I have a 2004 odyssey with the dark green paint. The paint on the hood of the van has been peeling/chipping off. I have talked to Honda about it but they refuse to take any responsibility. Has anyone else had this problem with the green paint?
AND, there's even a "user-friendly" alternative that a lot (a lot) of people are attracted to that gives good results for even your common everyday backyard mechanic - it's called "Plasti-Dip" or "Wrap". Click here to see what I'm talking about.
Any suggestions on how to get some relief from Honda or our auto insurance?
My 2009 Odyssey just started peeling last week. Called both the dealership and Honda Corporate. Taking car in next week. Hoping for help. Years ago with my Honda Accord they paid for a new transmission, we paid for labor. We were so pleased.
Todays, paint has come a long way and with clear coat waxing a car isn't even necessary in many cases.