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2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
jmonroe
That made me wonder about what brands the company made. We used to be able to buy the Pittsburgh Paints brand here but that went away a few years ago. So I went to the PPG website and found this:
That taught me that they owned a lot of brands. But it also taught me that the company website people can't spell the name of their hometown. A bit embarrassing.
2017 Cadillac ATS Performance Premium 3.6
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
If this is the case, it still isn't right, but I would guess most salespeople will stick to the live customer, rather than risk a no show even with an appointment.
When we came in for an appointment at the Audi dealer our sales guy was late coming in....we could see him having a cigarette with a buddy. He was such a nice guy we let it go.....and we did buy the car.
Still inexcusable, you probably would have understood if he met you and asked you to look around while he sold to the other possible customer. I have never really done commission sales though......and I imagine it can be pretty brutal.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
https://www.youtube.com/watch?v=KFMFOSekS7Q
I think you are much more likely to see that attitude at dealers that sell the more mainstream vehicles. Their philosophy is probably, “Who cares if we blow off a likely stroke or two? There are plenty more baby seals to club.”
I couldn’t work in a store that sold vehicles you couldn’t pay me to own, or a store that treated customers with total disrespect.
I always showed up for my appointments.
Mine: 1995 318ti Club Sport; 2020 C43; 2021 Sahara 4xe 1996 Speed Triple Challenge Cup Replica Wife's: 2015 X1 xDrive28i Son's: 2009 328i; 2018 330i xDrive
He later negotiated on Monday (closed on Sunday) for reduction on the vehicle in stock. Cincinnati Joseph Toyota had the exact model and options and color he wanted. But he negotiated and got the astroroof for free.
2014 Malibu 2LT, 2015 Cruze 2LT,
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
The sale experience was very good, no high pressure back and forth. Finance was amazing, took less than 10 minutes total to sign 5 forms and print copies. It was somewhat more simple as it was a cash deal, but he never even mentioned any kind of upsell or tried to push anything. The amount of the check was same to the penny as on the buyer's contract emailed to me a week earlier.
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Mine: 1995 318ti Club Sport; 2020 C43; 2021 Sahara 4xe 1996 Speed Triple Challenge Cup Replica Wife's: 2015 X1 xDrive28i Son's: 2009 328i; 2018 330i xDrive
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
May also be the dealerships fault. If he got delayed with another client, the desk person should have been more assertive to either find him (a quick page if the guy is not on site won't do it) or pivoted to getting someone else to help. Heck, the fact that he called later is a pretty good indication that he did not know you were there.
the attitude later was absurd though. It takes no extra time or money to at least pretend to care and apologize, even though I am sure he had mentally put you in the dead pile.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
jmonroe
2014 Malibu 2LT, 2015 Cruze 2LT,
A guy got a FB friend request from a hot chick. They exchange messages for a while and then she says “You show me yours, I’ll show you mine,” so he sends her a nude video of himself. She responds, “I’m really an adult male living in Africa and if you don’t send me $xxxxx I’ll send your video to everybody on your friends list.”
He ends up paying the scammer THREE times. Some time later an FBI agent checks in with one of our local police departments and asks for an officer to accompany him to the guy that got scammed. The FBI agent tells the guy, “Listen, the payments you have been making are going to an international terrorist organization; if you make one more payment you will be charged with promoting terrorism.”
Mine: 1995 318ti Club Sport; 2020 C43; 2021 Sahara 4xe 1996 Speed Triple Challenge Cup Replica Wife's: 2015 X1 xDrive28i Son's: 2009 328i; 2018 330i xDrive
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I like Mutts Truck though.
I always liked this guys Plumbing Truck;
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
jmonroe
jmonroe
I very much enjoy the notion of continuing to deal with people who have treated me well in the past. It's a lost concept in the car business, at least in the west.
jmonroe
I also have not had too many that I really liked working with enough to make the attempt. Sadly that usually ends up being pointless because they had moved on anyway.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
As far as double booking, when I inquired about an appt to look at one particular Bolt (Premier?), the sales person responded to me via text, confirming the appointment, as I had to put in my phone # to make the appointment.
If he was with another customer, or had to leave to make a doughnut run, etc it would have taken all of 5 seconds to text me to say he’d be late. I would have understood.
But, nothing? Nada? And, being rude to me for his error? Thanks, but no thanks.
Interestingly enough, this Chevy dealer also owns the BMW dealership right around the corner. I’ve done business with their BMW store many times. Total opposite...those folks are attentive, helpful, punctual, and always polite.
@roadburner ...had the same experience with Kings Mazda. Bought me ‘04 RX8 from them. Again, easy deal, straight up, no games!
2017 Cadillac ATS Performance Premium 3.6
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Seems like a weird way to spot those kinds of dealerships, but it's been 100% for me.
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We were then ushered to an observation area for 15 minutes. While there, my wife said she was feeling pain at the injection site (nothing serious) as well as feeling dizzy and was unable to drive back home. I drove home, sans my glasses, and hit only one pot hole. This morning she is feeling better but still with a slight pain but nothing to cry about.
Now I have to wait for 4 weeks for the second jab . It will be the Easter weekend and our kids and grand kids will be coming to celebrate...hope it will not be a super spreader event.
https://www.bizjournals.com/cincinnati/subscriber-only/2018/02/02/largest-southwest-ohio-auto-dealerships.html
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
If approached by any friends/folks about this, I’d say just enough to make them drag it out of me that I was approached by the FBI/CIA about my willingness to get involved with catching terrorists. They needed more email info to home in on this group so I went along with what the terrorists wanted. Once our guys had what they wanted I was through because my cover was blown but if you would like to try your hand at being patriotic I can give you a number.
Like I said I was thinking about something like that but your way ain’t so bad and might be more fun. All depends how you want to be perceived, patriotic or sexy.
jmonroe
jmonroe