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Chrysler Town and Country EX/LX/LXi/Limited
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Comments
Steve, Host
Rich
I have broken three clothes hangers. Cheap plactic. Dealer says no part for hanger. Only $85 replacement of assembley with light, handle and hook. What is anyone else/\'s experience.
So I've tried backing the van in every time it seemed like it was going to rain. Haven't had the problem since. It's just too much of a hassle to go to the dealer every time.
Hope this helps, good luck. Don't want to get rid of the van just yet. This is my 2nd and probably my last Chryler mini-van. My 1st was a '89 GC LE and let it go @ 135k mi.
When the weather was dry, he poured water on the windshield, traced the leak, and discovered the water was leaking onto the top of the heater under the hood. He got some windshield sealer, put it around the windshield and around the heater where it was attached to the vehicle and never did have another leak. Probably cost him less than $5.
Has anyone else experienced this problem? If so what can be done about it?
Thanks,
Roger Thornton
We are at the end of our rope with this thing, Chrysler told us we should look into the fabulous incentives on their new models. Like I want more of the same! For goodness sakes the van is practically new and should function as such. Any suggestions as to what we can do?
BTW, has anyone seen about buying and programming an '04 van key (all-in one key and 6-button trnasmitter) for an earlier model?
It has opened while setting in the garage over night and it has opened on two occasions while driving.
Roger
concerns me. I have had occasions with my 2003 Limited where one of the sliding side doors mysteriously opened by itself. Twice in my garage and once in my driveway. Luckily not while driving. I suspected that I (or my cat) may have somehow pressed the buttons on the remote. But now after reading some of these post, I am not so sure. I have not experienced (and hope I don't) the rear door opening in this way. Would like to hear from others that may have experienced this "phenomenon" and their thoughts. Also, it has been stated that the doors have to be unlocked before the sliding doors or rear liftgate will open with the remote. This is not the case with mine. I can park the car, lock the doors with the remote and then press one of the buttons on the remote and the sliding doors or rear lift gate will open (without unlocking the doors first). I would prefer that you had to unlock the doors first. I believe this in itself might make it more difficult for the doors or lift gate to mysteriously open. I worry that the doors will open by themselves while in a shopping center or motel parking lot. In fact, from what I have read in the post and my own experience, I now wish that I did not even have this feature. I would just as soon open the doors manually and not have something else to be concerned about.
I believe there is a very serious safety issue here that Chyrsler is ignoring. My van has been in the shop many times and never seems to be fixed. I am uncomfortable driving with my two babies in the van when I am alone. We bought a new car to have reliable transportation, boy were we wrong! I would be much better off in my old 89 Volvo wagon.
Here is what they say about registering a compaint (from their website http://www-odi.nhtsa.dot.gov/ivoq/):
Your complaint information will be entered into NHTSA's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists.
If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner. Your complaint is the first step in the process.
Government engineers analyze the problem. If warranted, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to initiate a recall.
We do not have to receive a specific number of complaints before we look into a problem. We gather all available information on a problem. Your complaint is important to us.
The manual lists 4 possible causes, 1. failure of sliding door control or body control module 2. failure of latch assembly 3. failure of open/close command switch. 4.failure of striker. As far as the rear hatch is concerned or the power sliders the dealer should use a scan tool to detirmine if any trouble codes are stored for either of these systems. If they can't fix it go to another dealer.
I am scared to drive with my children in this van. It is an unsafe vehicle. We have had problems with it since the first month. They "fix" it, but then something else or the same thing goes wrong again. We have been more than patient, always giving them the benefit of the doubt, but enough is enough! Chrysler should do something about these problems, we are not the only ones with these issues.
Please respond no later than Wednesday, February 4 to jfallon@edmunds.com with your daytime contact info, make/model of vehicle and a sense of the entertainment technology you have and aspire to own.
Thanks!
Jeannine Fallon
PR Director
Edmunds.com
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Yes, it is still much better looking than most minivans after 4 years.
Need input on this subject.
I have had batteries fail at less miles than that, thing just blew up, sounded like a gunshot, Neat thing about batteries is they are relatively cheep and easy to fix, even a do it yourself fix
I did notice some grinding like noise when I was making sharp or tight turns (not the sound it makes when you go all the way to the stops, sometimes this happened right when you started to turn!)Took it in a couple of weeks ago and they said that they had a service bulliten that the line feeding into the power steering pump was to short and to replace it with a longer line. They did this and the noise stopped. Today I noticed a high pitched squeal/noise coming from the right side of my van when I was excelerating. Let off the gas and the noise continued, then stopped. Husband thought he heard the same noise last week. Going to take it in on my day off next week...
I was wondering if anyone knows of other service bullitens that I need to have the fix before the warranty runs out? Anything that I should have them look at?
Thanks for any and all help.
Pigfanatic
Note that just because a TSB has been issued, it may not apply to your van and the dealer isn't required to perform TSB work (that depends somewhat on whether you've complained about something). For hints on how to approach the dealer about TSBs, see You, Your Vehicle and the Technical Service Bulletin (TSB).
Steve, Host
We looked over the list of TSB the other day we got in the van last night and turned on the heat (rather cold here right now) and the boys started complaining that there was no heat coming from the vents in the middle row... sure enough they were right! This was also listed on the TSB.
The only thing that I didn't find on the list was a very high pitched sound that has started in the past couple of weeks when you excelerate. It sounds like a tea kettle whistle. It only makes the noise for a second, then goes away. I know about the problem with howling from the luggage racks, but we have never moved them in the 3 years we have had this van, and the noise just started... Very Weird.
Again, thanks for your help!!
info4u - there is one from steering shudder - #1900602 & one for power steering moan/groan sound #1900102A. The moan/groan sound is just what I told the service people even before I saw the list.
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Anyone else have experience with this? So far this is the absolute *first* problem, minor or major, that I've had with the vehicle.
Thanks,
Rob
Make : CHRYSLER Model : TOWN AND COUNTRY Year : 2004 Service Bulletin Num : 0200403 Date of Bulletin: OCT 03, 2003 NHTSA Item Number: 10003978 Component: SUSPENSION:FRONT Summary:
MUFFLED RATTLE SOUND FROM FRONT SUSPENSION. 2004 VOYAGER INCLUDED. *TT