Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Options
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
My understanding is everyone who buys the NAV system (whether it be pre-installed or installed by the dealer) is entitled to 1 future upgrade CD. This CD is sent to you automatically (they know who you are) when the revision is ready or at least 6 months after your purchase date (so you are not replacing a CD you just got).
Last Summer I contacted ipd via e-mail regarding availability of an ECU replacement for the T6. They said they expected to have one last Fall. Most recent ipd catalog (arrived a week or so ago) showed no sign of such a product. Anyone been in contact with ipd more recently regarding this item? Anyone purchased and installed one? Worth the $$s?
Also, anyone have an ipd exhaust on their t6? If so, how is the noise "quality"?
Thanks,
- Ray
Whose first Volvo was a B18 PV544.....
bucky1, I know for a fact that I've parroted this here in the past. I first read it from another post either here or on the BrickBoard.
Regardless, the missing step here is that you need to heat the peanut butter up in a microwave. The hot peanut butter melts the wax in the pits of the molding. Come to think of it this might make a good midnight project for me Since I usually got to bed very late, I went out around midnight and attacked the T6 in the garage with Lexol (the short story is I was disgusted after seeing that the Mrs. let our 4 year old leave crayons in the back seat which melted in the sun!)
As long as I keep the garage door closed the only people who will know I'm weird are the rest of you!
Thanks.
-rdo
rdollie@home.com
See Post #351 for a summary of the problems I've had with my '99 S80 2.9. It may change your mind about your purchase!
Sincerely,
Dissatisfied S80 Owner
sylmark, I couldn't be happier with our Volvos ('99 S80 T6 with 25k+ miles, '01 V70 T5). I shopped everything in this class (and still do from time to time) and know that if I had to do it all over again the only two cars that would make the cut in this price range are the Audi A6 2.7T and Volvo S80 T6 (in our case the S80's extra room and safety features won us over - along with the navigation system and a couple of other toys).
My only caution before buying your car is to MAKE 100% SURE THAT THE DEALER YOU WILL HAVE YOUR CAR SERVICED AT MAKES THEIR CUSTOMERS HAPPY! Any car from any manufacturer can have a problem from time to time. In the case of Volvos, the key to a good ownership experience is having a good service department that will go to bat for you should you have a serious problem and need to work 'with' VCNA. Sit in their customer waiting lounge for awhile one morning and ask a couple of customers if about their experiences with the service department. There's no easy way to eyeball a dealership and tell which ones are bad but as a generalization I always try to deal with stand-alone Volvo dealers (I shun the dealers with multiple brands under the same roof).
If I can answer any questions let me know.
Good luck.
-rdo
rdollie@home.com
My problem began with a defective steering rack, which was replaced under warranty. Eleven days after the work was complete, while driving with my daughter in the passenger seat, the car caught fire - flames coming from underneath the car on all sides. It was determined that the dealer had replaced an O-ring incorrectly which became crimped, and in the words of the dealer, "they did not know how it lasted for as long as it did."
Immediately after the fire occurred, I telephoned Volvo of NA who sent their inspector to the dealer. The dealer w/out my authorization repaired the car, wanted to return it, which I refused stating I expected them to buy it back from me. After they had had the car for 2 weeks, the dealer called me to say that they had test drove the vehicle for 4 days with no problem, then on the 5th day the same problem reoccurred and power steering fluid was again leaking on the catalytic converter. The dealer qoute, "We view the car unfixable and have placed a call to Volvo. This is a Volvo problem."
I immediately called Volvo. Their answer was that they would have to inspect the car again and no one would be available until a week later. They also stated that the results of the inspection would be made known to me thru the dealer. I asked for direct feedback; they refused.
Today I got the call from the dealer: "The car was inspected 2 days ago, it's fixed, come get it." They have yet to explain how a car that was unfixable is now fixed in two days, the same car that took eleven days for the first fix to unravel into a fire and five days for the second fix to unravel. I thank God that I stood firm refusing to accept the car back and will continue to do so.
This car is a safety hazard! I have begun my education with the Texas Lemon Law and will be contacting every media consumer advocate that I am able to locate to tell my story to. At first the dealer and Volvo placed me in the middle of their fingerpointing. Now it appears that they are going the route of denying that any harm has been done and there is nothing wrong with the car.
No one will ever convince me, especially with the obvious cursory inspections and servicing put forth be Volvo and this dealer, that this vehicle is or can be repaired. I will not place the lives of my family in jeopardy again with a Volvo.
The '99 S80's, particularly the T6s, had their share of teething problems. My 2.9, also a '99, had some of the same minor problems, but they were fixed promptly and without fuss. The car has had no more early problems than my bulletproof-reliable 91 Accord.
I must say that if the A6 2.7T were available when I made my purchase decision, I would be posting to the Audi BB instead of the Volvo BB.
This is simply because the Audi is much more fun to drive, and, I now know, more quiet on most roads than the S80. In fact, our recently purchased Passat V6 Wagon is more fun to drive and quieter than the S80.
Still, the $10K difference in price would have given me LONG pause. With OSD, I was able to get the 2.9 for less than $33K, and a free trip to Europe. Hard to beat.
The S80 is a curious vehicle. It embodies all of the basic Volvo qualities - safety, durability, adequate performance, a very comfortable family car - in a body shell that promises BMW performance. A BMW it is not, but I'm afraid a lot of early purchasers thought it COULD be, and found out differently.
"If my love's face be fair, I can forgive a thousand faults"
Shaun
nogood's experiences, like most all the others I've read on this BB, began with a particular part that suffered infant mortality or a part that wasn't designed quite right.
The part is replaced, but incompetently. Which causes a much more serious problem. VCNA is called in, and clumsily avoids dealing with the problem. The customer becomes a non-customer.
Isn't this a problem with dealer service tech training and VCNA customer responsiveness?
This is a well-documented problem with Volvo, and why rdo sez "check out the service department first". Volvo's new management will improve this. They will HAVE to improve this, or they won't have customers.
Volvo is in a period of transition, learning how to make world-class cars and provide world-class service. Unfortunately, right now they make cars that don't have the emotional appeal of -say- a BMW or Porsche to keep customers coming back while they make their inevitable missteps.
Remember that BMW and Porsche were just as bad 10 years ago as Volvo is now. But the cars they made were emotionally compelling. And now BMW at least is making reliable, emotionally compelling cars. No wonder they're doing so well.
SS
Its a hard call. I have a 2000 S80 (13 months -9k miles), which has had a couple of small problems: the sub-frame bushing--noted at 2k, fixed at 3k, no recurrence, and a broken rear door handle (my son did it). When I had them repair the bushing they made a mistake putting it back together which indicated another problem but wasn't. Other than that, its been perfect and I love the car, best value going.
But, if I had read all the posts that are now on this board when I bought my car, I probably wouldn't have... In a way I hope people vote with their feet so to speak and stay away from Volvo in order to force them to fix the true problem w/ this car--VCNA customer service and relations. Horror stories happen to every make and model of car, bad repairs happen, things break--the difference is how it gets handled and if the stories you read here are true, VCNA is as bad as it gets and its killing them. I just hope they fix it so that my car has some resale value left when I decide to sell it...
Thanks!
Been reading for several months, have posted a few. I own a 2000 T6 with 14,000 miles. I have had no problems (save the bushing replacement which I consider a non-problem) with the vehicle and I have been generally happy with the dealership. Due to some small problems with the service advisors, I am now a customer of the service manager who takes on a few "problem children" like me (translate: expect it done right the first time!).
All in all, I am extremely happy with the T6.
It appears to me that there have been a few lemons out there. Don't fool yourself into believing that this doesn't happen in every car- manufacturing sector. Just stop by any car dealership from Benz to the el-cheapos and I am sure you will find many customers ready to turn in their vehicles. I also suspect that these cars comprise less than 1/10 of 1% of all sold.
With the proliferation of the Internet, we have the opportunity to hear the complaints as well as the praise. Again, don't be fooled into thinking that problems are more prevalent because of a few horror stories. A good analogy is the claim that there are more earthquakes these days than at any time in history. This is BS. We now have better monitoring and dissemination capabilities than ever before and thus can detect better. The Internet and these bulletin boards are here for us to instruct, complain, and praise. Most people keep quiet when all is well and lambast when it isn't.
Those of you who have unfortunately been "selected" to have a bad Volvo experience should bail while pounding heavily on VCNA on the way out. I would. However, I don't think the rest of us should bail or be worried about or even swayed by these horror stories. Like many electronic devices, if they last the first month or two, they'll usually last forever. Add the relevant amount of time when applying to vehicles!
A final note about German engineering about which I am very familiar.
Germans tend to over-engineer the crap out or everything - literally. This can be nice because they think of all the gadgets and what could go wrong with them. They also add all sorts of monitoring to keep their gadgets running (example: electronic brakepad thickness sensors). More stuff to break. Their stuff is so over-engineered that it makes it very difficult for the service people to know how things are supposed to function. And forget about getting any technical information from a BMW or Benz dealership. Everything associated with German engineering is usually cloaked in secrecy. I say this with no malice so please no private emails! I have spend quite a bit of time in Germany and have worked for a German manufacturing company. If their stuff all works together, it truly works better than anybody's on the planet. However, if it screws up, it can be very difficult (and expensive) to figure out.
Ok. I'm done.
Here is what they claimed on the bill.
Completed minor secondary iginition system tune up, serviced throttle body & replaced gasket, changed oil & filter, rotated & balanced tires, retorqued suspension, added fuel injector cleaner to fuel tank. Technician completed QA checklist!
Excuse me? All this needed to be done for 30K mile service? Can anyone confirm to me that they had the same stuff done to their car, for 30K mile service?
They replaced front brake pads and charged $80 in labor and $60 in parts!
The Bass/Treble button on the radio split down the middle. So, I asked them to replace it. They called saying that they will replace the whole Radio. Instead, they moved the split button to the Fader and moved that button to bass! Then they claimed on the bill that they replaced the whole radio!
Unfortunately, my wife picked up the car and she didn't pay attention to any of the stuff. I am going to call them on Monday and discuss this with them.
I have noticed a very disturbing trend with Volvo dealer's service. They just don't give a damn. I previously emailed Volvo, N.A. They replied to me saying that Dealers are independently owned and operated, so they can't do anything with customer service problems!
We love the car. But we will never again buy another Volvo. NEVER.
Scott
2) W/ DRL's turned off the off position is now really off, the parking and on/auto positions remain the same functionally.
Also--The entire light logic of the car is poorly designed in my opinion, either have a reduced number or separate lights as the DRLs or let the switch do what is labeled (i.e., turn DRL's off) so on is on/auto and off is off. Also I wish they had a chime for parking lights--they don't turn off w/ the car and don't chime. I frequently leave them on and want to be able if I choose to, but I'd like the chime to remind me if I didn't mean to.
More than I meant to say ...
I picked up my S80 from the dealer yesterday after having some minor warranty items addressed. One of them was my sunroof that wouldn't close tight. After leaving the dealer, I got up to about 35mph when the sunroof and its frame achieved liftoff, sailed backwards through the air, and shattered on the roadway into a zillion pieces. Thankfully, no one was behind me. I brought it back to the dealer and said "we have a problem". The mechanic came in and looking at me with a scowl, said "did you do something to your sunroof?" followed by the service manager telling him "no, you were supposed to put it back together, remember?" I won't forget the sight of a sunroof careening through the air and crashing out my rearview window anytime soon.
One useful thing to pass along though, if you want something reprogrammed in the VADIS, (I wanted the 1-touch unlock) get it done with something necessary (I asked for the tech note 28-23 - uneven acceleration) and my dealer didn't charge me anything (and that was before the sunroof fiasco). I think that uneven acceleration download helped. I know the car has an adaptive transmission, but now the acceleration seems more consistant.
Just got my 2000 T6 out of the shop for its 15k service. Dealer looked up VIN and I got the new ball joints. No muss, no fuss. The recall letter was in my mailbox when I got home!
The entire service was (as quoted) $230 (actually $226). A great job and the dealer didn't charge me for the pop-up ashtray they installed in place of the pop-up cup holder. Too many cup holders, not enough trash receptacles.
Had a noise that sounded like an idler pulley. I mentioned my town-hall browsing and asked about the piston valve. Dealer said they hadn't seen any S80s with that problem. They have now. I got mine replaced. No muss, no fuss. Thanks to you all for keeping these info items on the board so I can bring them up to my dealer.
Front end and steering feels "tighter" with new ball joints. These people go out of their way for good service and I am very pleased with my T6.
Good luck to those of you bailing.
Just got new Volvo S80, and faced with the dilemma -- to rustproof or not to rustproof?
Dealer claimed to have applied 'basic' rust inhibitiors to doors etc. Also, according to dealer, rust-proofing will void Volvo's rust warranty (which I understand is majorly useless anyway cause it only covers rust-through).
On top of that, there is a concern that applying extra rust-proofing to the doors might clog drain holes in it.
So far I am thinking to have underbody rust-proofed anyway. Did I mention living in Wisconsin? (spells ROAD SALT).
Suggestions anybody? Thx!
If you turn the switch OFF, then your lights won't ever come on.
NO, that's the whole point of getting NON-METALLIC tint; however, if you don't have the GPS I'd personally recommend getting the metallic on the side windows since it's a higher performance film. Metallic tint on the BACK window is what interferes with your radio reception and GPS. Have it done professionally by a reputable shop or it won't matter what you had put on.
Ask TX_BEHR (Glad that solved your problem, Phil).
Is your insurance company not involved?
Consult an attorney who specializes in Texas Lemon Law litigation/advice. Don't learn it on your own.
If you live in a metro area (like Dallas), at least one of the TV stations must have an investigative reporter looking for ways to "be on your side". If you're wanting to draw attention to the dealership and the problem I'd call them. Nobody likes that kind of press pointed at them and if there's more than one Volvo dealer in town the negative press would be hugely detrimental to their business (and a great windfall to their competitors!).
Good luck, I can only imagine the horror of being in my burning car with my wife and boys.
Look here for online shopping:
http://www.store.yahoo.com/autopia/megno40vinru.html
Scott
Volvo just sent me an offer for an extended warrante. Personally would entertain the 6-7 year
100,000 mile + package. A little pricey.
Is it worth the money?
How much? I am considering the same in a way, but the dealer won't quote prices until I come in to deal. No way for me. For me, I will consider another dealer or source for extended warranty information. I would like to know where to go to conduct some "research" on this topic re the S80. Thanks.
Javasea
00,2.9 BD 10/99
Just my 2 cents...
Maybe Ford - the new owners - can be embarassed into forcing Volvo back to their former profile of quality, reliablity, and - therefore - safety.
We know what we are speaking about. We are currently on our third Volvo, and we are wondering wether it is worth it to consider a fourth one! I guess they REALLY don't make them the way they used to.
Reading all this does, however, make me hesitant to trade my S80 for another in a couple of years when it's time to get a new car. One thing's for sure- I'll be doing a lot of reading on this BB before I buy anything. That said, I still love my S80!!
Reading all this does, however, make me hesitant to trade my S80 for another in a couple of years when it's time to get a new car. One thing's for sure- I'll be doing a lot of reading on this BB before I buy anything. That said, I still love my S80!!
Quick question for you - what's the service code/# for having the Alarm flash the lights on UNLOCK?
Granted - I wish the car would beep/peep/honk during both lock and unlock (or at least provide the option for it).
Other than that - I'll accept having it flash it's lights at me when unlocking! :-)
Thanks again,
Phil
The latest issue of AutoWeek had a review on the S60, which Volvo is positioning as a sport sedan to compete with the A4, 328, and C-class. Autoweek's comments were sadly familiar:
"great looker"
"shows its familysedan roots"
"torque steer"
"like all Volvos, it displays a quiet isolation from the road, with no (wheel) feedback to speak of."
And so forth. Autoweek had the first mention of what appears to be Volvo's strategy: Styling + safety. But, as they put it, "in the luxury classes in which Volvo is fond of playing, safety is a given. Volvo could not sell cars on safety alone."
I haven't had that many problems with my S80, but over the last year I've become less enchanted with its overall design concept. Many have described the Volvo as a "Swedish Buick", and I now have to concur. The S80 is basically an ok car, but with a LOT of rough edges. Particularly in handling, noise isolation, and suspension. It does not display the high level of BALANCED competence than its German competitors do.
Volvo's apparent choice to emphasize styling as its primary "new" attribute harkens back to the bad old days of auto design (both US and European) in the 60's, when the only new thing was an extra piece of chrome. The Japanese exposed this practice for the laziness it was. In the face of its competition, this decision is not wise. The worst thing a company can do is not deliver on the promises it makes.
It is interesting to note that BMW is essentially indistinguishable from Lexus anymore in terms of initial quality. Audi is middle of the pack - understandable, since they were rotten for so long.
However, if our new Passat is any indication, the quality and solidity of the VW-Audi group platforms is superb. So good, in fact, that I am hard pressed to justify the purchase of another luxury car when the high-midrange class offers nearly as much for much less. Still, the new A6 comes out in Fall 2002.
I will be watching with great interest.