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gmcustsvc

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gmcustsvc
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  • Re: Chevy Impala "REDUCED ENGINE POWER" message

    pochevyowner,
    I apologize for your frustrations. Have you spoke with your GM dealer? If not, I would recommend starting there. Have you spoke with GM Customer Assistance? If not, I might set up a case with them. They will work with you and the dealer to try to resolve your concerns. I would be happy to assist you with that. Please feel free to email me directly!
    Christina
    GM Customer Service
  • Re: Chevy Impala "REDUCED ENGINE POWER" message

    katluvroo,

    I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.

    Thank you,
    Caron, GM Customer Service
  • Re: Chevrolet TrailBlazer Power Window Problems

    If you would like for us to check to see if there are any open recalls on your Trailblazer, kdeverett, we'd be happy to do so. Please email your request , along with the last 8 digits of your VIN, to socialmedia@gm.com

    Sarah, GM Customer Service
  • Re: GMC Yukon Reduced Engine Power message

    @lalaleeza said:
    Yes I have the same problem and it isn't easy for me to just change out the motor or even get it fixed because no one can narrow down the problem to tell me what to fix. I can't afford to "try" to replace several parts to see if that fixes the problem. Someone at GM needs to narrow it down already and find out what the exact problem is so that I can fix it and be done. I am a single mom of three boys that purchased this vehicle for 14000! First someone said it is the throttle body. Then the throttle body harness. Then check the stabilitrac. Then check the cruise? I can't replace all of these things and hope one of them is the problem!! GM is doing owners of these vehicles a huge disservice by knowing that there has been a problem all along. It is a deadly problem when on the highway and needs to be addressed.

    Hello lalaleeza,

    We definitely recognize your frustration with this situation, and apologize that you are still experiencing issues with your vehicle after all this time. We would be more than happy to set up a case for you within our system and look into a possible resolution to your concerns. If interested, please message us your full contact information, VIN, exact mileage, and preferred dealership.

    Thank you,

    Amber N.
    GM Customer Care

  • Re: GMC Yukon Reduced Engine Power message

    Hello All,

    If you have any questions regarding any open recalls on your vehicles, please feel free to send us an email to socialmedia@gm.com with your VIN included. We will be glad to look into this for you!

    Kristen A.
    GM Customer Care