I hear ya guitarzan. Did you ever notice how just letting experienced people do their jobs often produces amazing results? (View Post)

Quote from another technician... Had a customer in the bay once when I worked for someone else telling me " all you gotta do is..." . In front of the boss, told customer "what you need… (View Post)

When we do, they better not send engineers that write trouble trees for a living. They would be much better served sending techs that can think for themselves. (View Post)

Then you should have bought the car there. It's not. If it was then why shouldn't the dealer close to you shun the service side of the equation and leave you with no choice but to have to travel now?… (View Post)

This about sums up how a US court would decide (View Post)