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Lexus RX Transmission Problems

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Comments

  • wwestwwest Posts: 10,706
    The KBB market value of your '01 RX is not more than $10,000, maybe as little as $5,000 depending on conditional factors, AWD, Nav, etc. The dealer is telling you that your RX is not worth spending $6,000 on.

    Lexus is very well aware of the premature failure problems, failures at 70,000 miles seem to be the norm, with the RX series transaxles and will usually split the cost 50/50, but at 110,000...??

    In this case Lexus is being kind only because the dealer's price quote should be more like $4,000. Find a Lexus dealer that will do it for the more typical price and have Lexus pay the 25% and you're good to go.
  • That's a tough one...I'm in a similar situation although it was not the tranny, it was the engine. See if you can get it done any cheaper at another mechanic...I wouldn't be surprised if you could cut that in half.
  • Here's the deal, I've got a 2002 RX300 with 83,000 miles on it. It was meticulously maintained and oil changed every 3000 miles. I often used Mobil 1 too.

    Last week as I'm driving home from a road trip around 300 miles, the oil light comes on. I just changed the oil a few days before going on vacation....I pull into a gas station and the dip stick is dry! I have to add 3 full qts to get it back in range. I got home and noticed it was low again...I decided to take it into Lexus at that point and not drive it.

    They open it up, run compression tests...and tell me the #2 cylinder is jacked up and the spark plug fouled with oil all over it. In the last 500 miles I burned approximately 6+ quarts of oil. I remember getting something in mail regarding an extended 8 year warranty for oil gel or sludge problems with severe oil burn or oil consumption listed. With great maintenance and at 83000 miles....Lexus tells me I need a short block assembly replacement...to the tune of $7,800 with part/labor. I was floored...I showed all of my maintenance records, receipts...the stamped book...and they offered me 25% off as a "good will" assistance. With $5,800 the new price tag...I figure (since the vehicle is the prem pkg and in good shape otherwise) that the car is worth around 13k or so...I spent 30 minutes trying to get them to give me other options and the sales mgr says he'll give me $9,000 off a newer model for a trade in...they won't even fix the RX, just auction it off and pass the problem onto the next guy. Sheesh. Anyways, I pulled the RX (it drives fine, no noise...just burning oil like crazy) over to another mechanic I know..and I'm waiting to see if he can prove it's the same issue that the class action suit was all about. He thinks it is based on what he's seen...and has actually worked on a couple 2002 toyota engines with similar problems. (PCV was chg after 02')

    They have a really nice 2005 RX330 with 40k miles on it on the lot and he'd knock the price tag from $27k (before taxes) down to around $17500 or so after my trade. My dilemma is whether or not to go with this....I liked the RX alot for the last four years...until this costly problem. What do you guys think? I'm 30 years old and make a decent living as a financial analyst....but man, I don't have six grand sitting around to throw at a 2002. What if it happens again! DOH. I feel kinda stuck...The RX was so great b/c I'm married with a 14 month old girl. Four door and really nice ride...I'd like another one, but man....any guideance or advice is appreciated. I've test driven other cars...I like the Infinity FX....but I really like the RX 330's and 350's alot. And I can't see trying to get another dealer to pay me more for it...even though they wouldn't know of the oil burn issue unless they opened up the engine...and I doubt in trade they'd do that. Any thoughts? Tanks!
  • I don't think that's a particularly great deal. Unfortunately, the used car market for SUVs has tanked this year so it's hard to gauge what they are worth. One thing is for sure - used car dealerships don't make their money by doing people favors! Look at this deal as you would any other. You should be able to get your engine fixed for a lot less than $7800 and that's only if there's abolutely no evidence that the failure was caused by gelling and therefore covered by Lexus' 8 year goodwill warranty; did they do an inspection and advise you of this?

    If Lexus won't cover this under the gel warranty (try another dealership and/or call Lexus HQ) I'd get it fixed at an independent.
  • I have a Lexus RX 300 with 153,000 miles, and I've taken my car to Lexus many times because I could here a ticking noise in the engine. Lexus told me that they were going to do a oil consumption test to see if they could find out where the ticking noise was coming from. Lexus said that they could not hear a noise. My car stopped on me while driving, and had to be towed to the Lexus dealership. Lexus said that my transmission has failed.
  • wwestwwest Posts: 10,706
    You should consider yourself lucky, due to the design flaw I fully expect my '01 RX300's transaxle to fail well before 100,000 miles, now at 75,000 miles. Most '99 RX300 transaxle are failing at less than 80,000 miles.
  • la4meadla4mead Posts: 347
    You mentioned it was being tested for severe oil burn. That indicates a severe engine problem, and is nearly unrelated to transmission condition, unless overheating was part of the problem.

    Before you have the transmission repaired, you may want to find the reasons for the engine tick and severe oil burn. Otherwise you may end up with a good transmission and an engine thats ready to be run into the ground.

    I don't think this is what I would want to hear, but I hope I've helped some.
  • la4meadla4mead Posts: 347
    Hey Bout,

    I'm curious if you got up to your next 2500 miles after the last tranny fluid and filter change. :confuse:

    Did your transmission end up working well after the guess that it was bad, and then you serviced it to see how it would fare?

    Did your fluid come out clean?

    Did the Lucas additive help?

    Share with us your wisdom. ;)
  • We need a reliable second car. I can buy a 2000 Lexus RX with 33,400 miles for $14,000 (probably less with some negotiating) OR a 2003 Lexus RX with 67,500 for $16,500.
    Older with fewer miles or newer with many miles?
    Also, has anyone had a good experience with purchasing extended warranties?
    I feel like I took a walk through the slums this week, after inquiring and talking with reps who seem like stockbrokers and fast talkers from the 1980s.

    Thank you for your input
    Neil
  • la4meadla4mead Posts: 347
    I'd get the more refined (esp. reliability) mature-model 2003 RX with more miles. I'd use the higher mileage and slow market as leverage to bargain the price down. I have the impression the earlier models with low mileage would not be the best choice for you, for whatever that's worth. Use the keyword "search" and look in this and the main RX300 forum at similar past posts.

    Good luck and let us know all about it!
  • Maintenance on my SUV had been performed on schedule, no problems. At about 86k, I took it in to be checked after the tranny slipped a couple of times. Lexus flushed and replaced the transmission fluid and said all was fine, never mentioning the record on this model's transmission. At 98k the transmission failed. Lexus wanted $4400 to repair. After searching the Net, I found this site and the record for this model. I called Lexus, told them I was aware of the history of problems and requested their assistance. One day later service rep called back to say the dealership would split the cost 50/50. Thanks guys!
  • la4meadla4mead Posts: 347
    I'm glad to hear they are still offering the "goodwill". It sounds like you are getting a good deal for a Lexus rebuilt tranny in the hopes of earning your continued loyalty. I hope (and expect) it will work out well for you in the long run. That's a lot better than the out-of-warrantee coverage that would be offered to you from other equally expensive makes.

    Please let us know how your experience goes.
  • I own a 2002 RX300 AWD and happy with it (so far). I have a question. I have been reading lot of stories about the transmission failing, etc and was wondering about that w.r.t. my vehicle. I have never had any issue so far but only issue(s) I can think of is when the transmission is in 'D' (say in highway), when my hand accidentally brushes the transmission stick, it slips to 'N'. I have had this happen couple of occasions. I know its not supposed to change unless I press the button on top of the stick (probably I might have stepped on the brakes during that moment). Is this some sign of a serious under-lying problem :confuse: ? I bought this vehicle used 18 months back and was thoughtful enough to buy an extended warranty (3 years). So I would say my vehicle is still under Lexus warranty. Any input is deeply appreciated. Thanks
    Andy
  • No need to worry. I think you will find that under normal driving conditions, you are always able to move the gear lever from D to N without having your foot on the break and without pushing the button on the lever. This is the way most cars operate, and it is not in any way indicative of premature failure of your transmission. Enjoy the car, they are really great vehicles!!
  • la4meadla4mead Posts: 347
    More likely, you're probably not used to the mid-dash location of the shift lever. Yes, it's proper that you can go from D to N without pressing anything, if you move the lever. Just be careful. And if it happens again, try not to put it back in gear when you're on the accelerator.

    Tips about transmission life:

    1. Service the transmission (not flush!) by having the pan dropped and filter inspected and replaced often, especially for low-mileage usage such as short trips as well as driving in traffic and/or extended idling. The factory recommended service interval often reflects transmission replacement rather than preventive maintainence.

    2. Make sure the service is being done with TYPE IV fluid, not the Dextron/Mercron with additive most lube shops use. Even a transmission shop will not likely stock the right fluid. They mix it from generic fluid and additive. Offer to pick it up at a Toyota dealer or Napa parts store yourself, and get an extra quart or two to make sure there's enough. Regardless of what the manual states, some models are known for having a larger refill capacity than the manual calls for.
  • Thanks la4mead. Some useful inputs.
    Will keep those in mind.
  • wwestwwest Posts: 10,706
    On the other hand, with the exception of the flawed design in many of the toyota and lexus transaxles, say '98 to present, 99.999% of us can simply ignore the ATF issue, drive the car for 150,000 miles, and then take notice of any ATF "needs".
  • My RX300 would not shift to OD. I was told that it was the shift solenoids.
    My mechanic and I were trying to find were the shift solenoids were. After looking
    for about 20-30mins. we arrived to the conclusion that the solenoids are inside the
    transmission itself. Has anybody experienced this same shifting problem and what
    have you done to solve the problem/s? Let us know. Thanks.
  • Is anyone aware if Lexus has provided specific warranty coverage for their defective transmissions in the RX 300s? Any recalls or class actions in process? My daughter has one broken down in Columbia, SC and sister has one parked in the garage with the same problem in WV. While my daughters was towed to the local dealer there was another tow truck their with an RX with the same problem. This sounds like a situation that Lexus should address or face the consequences. : :(
  • la4meadla4mead Posts: 347
    The transmissions are definitely a weak spot (like many modern cars these days), not what I would consider a stout design, and I'm sorry to hear you're stuck with two out-of-warrantee failures in your family. Personally, I don't know about a recall or class action, possibly because Lexus has been helpful in many cases. I don't think they consider failures after 7/70 "defective" in the same way the owner/operator who is stuck with the car in the driveway does. Lexus did issue some service bulletins about the original transmission depending on model and year, and stepped up to the plate to replace transmissions under the longer-than-usual powertrain warrantee for a lot of owners who noticed problems, even before the transmission failed.

    What may help you the most is that there are lots of reports that Lexus has been helping some owners who have established relationships by covering a "goodwill" portion of the out-of-warrantee repairs for good customers they want to retain (my humble personal opinion only, and I have no way to back up that claim). Then, you get a transmission rebuilt to the most modern design that Lexus specified, installed at the Lexus dealer with their professionals, at a cost that's more competitive than a third-party trans shop. Check this and the main RX300 thread.

    I hope this helps you. Good luck.
  • No recall, just push on your service rep for assistance with any repairs. Citing this site got me a 50% reduction in repair costs.
  • Thanks. Have initially received a stone wall from local dealer but this problem is too significant for Toy/Lex to ignore. Am following up with Lex. Cust Serv. and local rep gladly gave me their number.
  • wwestwwest Posts: 10,706
    "My RX300 would not shift to OD..."

    This can happen, depending on years/miles/usage. If the engine is "tired" it may not be able to produce the level of torque required in OD at some roadspeeds resulting in low RPM operation. Basically the engine knocks/pings (non-audibly) just ONCE due to "lugging" and the ECU will now avoid those situations for teh current drive cycle.
  • wwestwwest Posts: 10,706
    "..or face the consequences.."

    To what consequences do you refer...?

    This "episode" started with/during the design of the original RX300, introduced back in '98, ten years ago now and the problem still has not been adequately addressed, only makeshift, QUICK, band aid, fixes. In order to build a more "robust" Camry transaxle for use in a much heavier vehicle, SUV, F/AWD SUV, some sacrfices were made.

    Goodle for:

    wwest abolition transaxle -dfg
  • at best . . . no repeat Lexus sales. . . at worst gov. complaint filed with potential class action for defective design. . . engine sludge is a good example of a defective design toy.lex. settled.
  • jensadjensad Posts: 388
    I purchased my rx330 in 04. I began to read up on the problems that Toyota had with "sludge" in the bottom of the trannys.

    I suggest this is not a new problem with the 300 and some 330s. Take a look at this thread post # 10 and others. I expected excellent vehicle quality with little repairs, and that was the reason I purchased Toyotas and Hondas over the years.

    However, I subsequently sold my 330 when I started to see other owners of rx 330/330 have tranny issues and as I was getting close to 50k, I did not want to incrure the cost of repair/replace for a tranny. (Never had to replace a Toyota or Honda car tranny. Indeed all 6 dirvers in our family have not had to replace a Toyota or Honda vehicle tranny.)

    Its a shame that when one buys a supposedly high end/quality vehcile, that he/she cannot count on the car to get the 150k we got on our old 95 Honda Accord and our 89 Toyota Camry. And we have owned Toyotas and Hondas since 1972.

    I do not believe today in the old Toyota quality I thought was the basis of Lexus. I went back to Acura now, and have an rl. I hope this post helps someone. I didnot post this to get people angry, just to suggest that you look into some of the older posts.

    Gist is that this is not a new problem.

    Good luck to all in the new year and stay safe

    jensad :)
  • mikey00mikey00 Posts: 462
    First question is do you have a check engine light on? Even if it's on for an issue unrelated to the transmission, it will prevent your trans from shifting into overdrive. This is by design. Often some simple unrelated engine problems cause a check engine light and get mis-diagnosed as a trans problem.
    Shift solenoids are inside the trans. The whole valve body gets changed, not just a solenoid. It is so expensive to change the valve body is usually only makes sense to do a whole trans rebuild at the same time. If it is truly a shift solenoid not working correctly, this is usually not due to a solenoid failure, but due to other trans parts deteriorating and hanging up the solenoid.
  • wwestwwest Posts: 10,706
    "...'sludge' in the bottom of the trannys..."

    SOP...!!

    I would be extremely surprised if I dropped the pan/sump on a "tranny" with more than 50,000 miles and didn't find...."SLUDGE".

    The clutch (and bands for the oldies) frictional surfaces wear over time and use. ATF is specifically formulated to not hold the resulting debris in suspension so it settles to the bottom.
  • wwestwwest Posts: 10,706
    Changing out one of the transaxle control solenoids, or even the valve body, is a piece of cake, literally, in comparison to an overhaul. Anyone experienced at changing engine oil and filter would NOT be challenged with the task of changing a transaxle control solenoid OR a valve body.

    Tearing the damn thing down, removing it first, enough to replace clutch frictional surfaces and seals would be a nightmare in comparison.
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