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Never is the oil consumption you state within Chrysler guidlines!
Did they have you do an oil change and seal the oil cap, and have you drive and come back and check the oil level? If not then go to the service manager and tell him that's what you want to prove you oil consumption problem. If all else fails call 1800 992 1997, speak to to customer care.
By the way how many miles on your Pac? The 3.8 engine is a push rod engine and can use more oil than the 3.5 engine. I think the 3.5 is the better of the two myself. But that is debatable.
Hope this helps, let me know how this turns out.
farout
We bought our PAC Aug. 31, 2007. I have very serious health problems and we put on at least 2,500 miles a month and we need a very dependable allwheel drive vehicle. So the PACfits out need.
There are some who have had very poor service from the problems they have had with their PAC. Most of those with really serious issues had a 2007, as it was the very first year for the 4. L engine and the 6 speed automatic transmission. That's a lot to be new in a vehicle. By the way the 4. L engine ended production in 2010 and it was in the Caravan and Town & Country. Now they all have the 3.6 L DOHC that really is quick and does real well in mpg.
I think your best be is to have the dealer check it out at another dealer other than the one you mentioned. Ihpe this helps and all works out for you.
The 2008 model year has a Lifetime Powertrain Warranty for the original owner. If you are the original owner, I would take it to the dealer because it could be a powertrain issue. There is a $0 deductible on the Lifetime Powertrain Warranty. This is why I plan on keeping my Pacifica for a lifetime. All original Pacifica owners with a Lifetime Powertrain Warranty have a real gift from Chrysler. I would hang on to your Pacifica and utilize your Lifetime Powertrain Warranty.
Bel Air Car Guy.