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Hi there, I have a 2006 Chevrolet HHR that the power steering pump is going out on and after doing a little research online it appears that this is an ongoing problem with this make, model, and even year that has not yet been added to the recall. I have found hundreds of clients with this exact same car having the exact same problem, and also that this problem was recalled on other models and makes, but Chevrolet still has not included the 2006 HHR, even though a very extremely large portion of their customer base is online reporting that they are all having the exact same issue with the power steering motor on their vehicle. I have always had such faith and pride in Chevrolet and how you guys blow everyone else out of the water on customer service and quality .... however, this HHR may just be the thing that changes my mind about all of that. Can someone please help?September 13
We appreciate you taking the time to reach out to us for assistance with your HHR. This is certainly not the feedback we like to hear, and sincerely apologize for this experience. Our team is directly available by private message to further discuss, and can answer any vehicle questions you may have. Please do not hesitate to send us a message if interested. Please be sure to include your VIN, current mileage, full contact information and name of involved dealership for documentation purposes as well.
GM Customer Care
I was reading your concern in a post regarding 2015 GMC Sierra 8 speed transmission problems. Every since I bought my Denali new in 12/15, I have complained to the dealer about hard shifting and the sensation that I'm getting hit from behind. It happens mostly on upshifts at slower speeds but now is happening at downshifts too. The dealer said they cant get it to happen when the drive it, but it happens to me every time.... They have reset the transmission twice and reprogrammed the torque converter, "just to make me feel better". The truck is great but the problem annoys me enough that I'm thinking of trading it and never buying GM again. Please restore my faith that GM actually cares about my problem!August 25
gmcustsvcPlease be assured that we take your feedback very seriously, thehatrix. It is very important to us that you have a positive experience with our products and dealers. We can certainly recognize how frustrating this matter would be and apologize for any displeasure. Our team welcomes the opportunity to look further into this matter on your behalf. If interested, please send us a private message with your VIN, current mileage, full contact information and name of involved dealership at your earliest convenience.
GM Customer Care