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did some research, i would take it to the dealer and have them look at it and repair it. If the problem still persists keep taking it back and document everything. I live in VA and the Lemon Law states you have to have it in at least 3 times for the same issue and then you have to give teh dealer a letter of notice (go to lemon laws.com for sample letter) you have 18 months from the time you purchase, 3 times, letter and they have one more chance to fix it.
Love the Flex, but really its been in there 5 times and they still cannot get it fixed. Does not seem like they are really intersted in finding the issue especailly when they are stuffing cushion on the roof interior as a solution. As a single mom i am always running around (only one car) so it gets kind of hectic if the car is always in the shop.
Other than that the vehicle has been flawless. Now have 2300 miles on in just over two weeks.
Again thank you all for the ideas.
Mine still shakes, rattles down the road and a little swaying from left to right. Still waiting to hear from Ford. I sent a formal letter for the issue to be repaired. I do not think it is normal and the dealer wrote me off saying it is supposed to ride rough!!
And yes if you put the back two windows down only you will get some wild turbulence that sounds like a rumble because the air as no escape out the rear of the car. If you open all four, it is not likely to happen.
The vibration I had was only at freeway speeds and proved to be from the tires being slightly out of balance.
MINE does NOT ride RIGHT. I have NUMEROUS people ride in the car so NO I am not a CRAZY WOMAN!!
I am thinking about getting a new Flex limited and wondered if I should be concerned about getting the non EcoBoost version. Is the regular engine strong enough for a decent driving experience? I'm going to be changing from driving an Acura MDX 2005 to this car.
I suggest you test drive down resdential with bumps, (I am having lots of issues with the way mine rides) I also I suggest you have them take up up a BIG hill or windy street.
There is alot of rattling, rides rough over bumps.
The dealership serivce department has not been able to fix.. so
I love the room inside the car
the interior and bells and whistles
Love the sleek style
hate the ride....
It is slow, no pick up speed, slugglish
terrible on gas
a little bulky when trying to park
Even though the Flex base V6 appears to have the numbers to move it (262 hp, 248 lb-ft), the problem is you have to really get into the rpms to get to that power. The EcoBoost has more power and torque low in the tach where you need it.
kcram - Pickups/Wagons Host
As previously stated in this thread, the headrest is extremely uncomfortable forcing my head forward and putting strain on my neck. I have tried reversing it and I didn't like it that way either. I keep the headrest up so the top of my head hits the bottom of it.
I have an iPhone and just the presence of my phone in the car creates "morse code" noise to come out of my speakers. My stereo can be completely off and my phone not in use and the noise still happens.
The dashboard squeaks. Squeaking and rattling in a car can get very annoying. Between the squeaking and morse code, my nerves are grated on.
I currently have a rental as it's in the shop. I have a 320 mi round trip to take this weekend by myself with my two little children. I am not happy.
Also, the turning radius is the worst in all of the previous 6 vehicles I've owned. I have to do a lot of 3 points to back out of parking spaces. No wonder rear assist is standard on the base model.
I've never gotten better than 17mpg even when driving mostly freeway. Very disappointed with the gas mileage
As I know my transmission problem will not be duplicated once again, I have already contacted a lawyer to lemon law my vehicle.
You state your name
number of miles
list all the issues
then you demand they fix it or replace the car.
BBB Auto line or lemon lawyers have a sample letter
these are a good source of information
A lot of posts you see are complaints, it rides bad, it squeaks, the iphone makes noise(not the cars fault, I had an iphone do that to my desk phone and speakers, stupid iphone), this sucks, that sucks, this is bad, that is bad.
Well, here is a positive post. I have a 2010 SEL EB, and I love it. I bought it in Feb of last year and have 18K miles on it. It has it's quirks, it isn't the "perfect" vehicle, but for someone who has a family of 6, it's the best vehicle for my needs. Plenty of power with the EB, the NA version is anemic, especially since we also have a 2010 Fusion Sport with the same V6 in the Flex NA. Same engine, totally different beasts, you really can tell the Flex is heavy. It doesn't have an exceptional ride, but for having 20" tires with no more than 3 inches of sidewall, it rides reasonably well, strips in the road and cracks are heard and felt, dips can be jarring at times, depending on how deep and how fast you go over them, but I can attribute all that due to the low profile tires. Winter driving has been EXCELLENT! I have the same brand/model tires, goodyear RS-A on the Fusion, and they suck, royally, horrible traction in rain and snow, and thought, here we go, same tires, poor traction, but after driving through snow with them, and having great traction, I compared the tires. Sometime between when my Fusion was built, and the Flex was built, Goodyear changed the design of the tires, and they have very good traction now.
The headrest hasn't been much bother to me, I don't drive with my head pressed against the back seat, and it is designed to prevent whiplash injuries, so you have to take it or leave it with that design, more and more cars will have headrests like this, annoying, yes, but safer. Have to give up something to get something I guess. Overall it is a very comfortable car to ride in, especially for long trips, the Flex is a wonderful highway cruiser. The one thing I found though for highway cruising, the tires are loud on certain pavement, most notably, concrete with the grooves, and for a long stretch of that pavement, my ears were a little numb. At 70 MPH, we can hold a normal conversation, don't have to speak loud to be heard, except to be heard in the third row( DONT MAKE ME STOP THIS CAR), and getting 27 MPG on the open highway, it really is a great cruiser.
I think the best part about owning a Flex though, the style, no other car is like it, sure the scion is boxy, but it doesn't have the class the Flex does. It turns heads, and people have asked me several times if they could look in my car. I have never had a car where people would ask to see it.
Would I buy another one? Only if this one gets wrecked, or if they still make them when I finally wear this one out. Considering the EB V6 will most likely last 200K miles, I will be holding onto this one for quite a few years.
I was so scared! I don't know the place, thanks to i phone I was able to find my way out.
My husband called sync support, they instructed him to re-set everything, it did not work...he worked with them on the phone for 2 hours....it was not fixed and apparently our neighbor saw my husband struggling he told him to bring it back to dealership because he have a flex too and end up trading it because it has a lot of problem.
The car is 3 days old and it is giving me problem already...I don't know what will be next!!!
DONT BUY FLEX! DONT WASTE YOUR HARD EARNED MONEY!!!!