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Mazda5 Power Steering Problems

herby1herby1 Posts: 3
Have a 08 Mazda5, 19k, power steering failed twice, currently at the Mazda Dealership for over 8 weeks and counting. Major back order on parts according to the dealership.

Wrote a letter to Mazda Canada regarding parts availability but got the ran around....

Anybody else having this issue????


  • vg33e powervg33e power Posts: 314
    Please provide more details on failure. What happened? Which part is back-ordered? How it failed?
  • herby1herby1 Posts: 3
    According to the mechanic its the power steering pump. It will stop working intermittently.

    When it happens all you can do is turn off the vechicle, wait for a few minutes then it works again.

    In my case it stop while I'm on the Highway...
  • coolmazda5coolmazda5 Posts: 525
    I think (note I'm not an expert) the power steering pump is the same one as for the Mazda3 (2.3L S trim) so I wonder why it has to be back ordered if that car is so popular and this does not sound like a common problem. Just check here, the illustrations give you a good idea:
  • 5_more5_more Posts: 43
    I've also experienced loss of power steering in the way described, and was not too happy about it. However, I would not stop on the side of the road -- the car is still drivable enough to get out of the way.
  • 5_more5_more Posts: 43
    Based on postings from other forums, the steering problem is a known , and is shared by 3 owners.
  • coolmazda5coolmazda5 Posts: 525
    Interesting, I own 2 Mazda5s (06 and 08) and I'm familiar with their flaws by this point in time, yet this is one I haven't heard of. Knocking on wood then :D
  • m5indgm5indg Posts: 3
    Has anyone else had an issue with their 5's pulling to the right? I have a 2 week old 5 and noticed that it pulled slightly to the right and brought it in to the dealer to have the alignment checked and they said that it was "within spec" and that the pull might be due to the crown of the road. I have driven on roads that were flat as a pancake and it still pulls to the right. I am going to bring it back in for them to double check. Anyone else have similar issue or care to comment? Thanks.
  • dclurkerdclurker Posts: 57
    My '07 5 doesn't pull to either side, but the brake pedal "thumps" when you take your foot off it. When I asked the dealer to adjust it, I was told "Oh, they all do that", which I believe is a lie. My point is that, no, your 5 should not pull, but you're probably going to have a tough time getting the dealer to do anything about it. They'd much rather do highly profitable maintenance work than warranty repairs.
    Lotsa luck.
  • drb05drb05 Posts: 24
    I bought my car in Canada and imported recently (4 months) to TX. Its been a 1 1/2 yrs since I have had this new 08 car.

    Just last week, twice steering wheel failed. It will just lock and orange indicator light comes on. After a period of rest, it works fine.

    When it locks - one cannot turn the steering wheel - feels very very hard. Dangerous - if it happens on the highway.

    Mazda dealer refused to do anything with it, stating that they have to see the car when it has the problem. Ridiculous. Tomorrow I am going to call them. If not I shall take it up with Mazda. Can somebody suggest me how to do it?
  • coolmazda5coolmazda5 Posts: 525
    It seems that a technical service bulletin (TSB) has been issued by Mazda related to this problem. Your Mazda dealer should have access to it (TSB: 06-002/09)

    Related technical service bulletins are updated here:, I assume that this one will be posted there in the near (?) future
  • drb05drb05 Posts: 24
    Yes. You were right. Thanks

    Dealer fixed the car according to the TSB: 06-002/09.

    Its been a week, and I haven't noticed any problem yet.

    Iam surprised that I saw this issue in 08 - canadian based car.

  • kivokivo Posts: 64
    I've had my 08 for a year and the power steering went out for the first time yesterday. Luckily I was in a parking lot when it happened. I just turned the car off and back on and it was OK. I hope it doesn't happen again.
  • herby1herby1 Posts: 3
    You should get it diagnose, guarantee there will be an error code. Also it wll happen again....

    You will end up replacing the pump..
  • m506m506 Posts: 1
    I have an on going right pull issue with my 2006 Mazda5. I thought it was the tires, so I replaced them, had aligned and balanced at reputable shop. Mazda dealer/service started with the crown in the road and then wanted to do their own alignment, still pulled. Went back to tire place. They rotated the tires, replaced the tires, etc., still pulls right. Contacted Mazda North America and they are involved but are not really doing anything. The regional representative saw no need to meet with me. Now the rear shocks are leaking fluid. Mazda scheduled a warranty repair. We'll see how that goes. They don't want to really get in to it. I have been working this for 6 months now.
  • Just had my steering pump replaced. Please get your pump replaced b4 the warranty runs out. Mazda will not nitify you for repair of this unit. The pump cost was $1277.00 plus the labor hours of $165.00. The part# isBR5V-32-600G. So happens that mine failed on a straight road three times in a row. It of course set a code that the dealership could verify here in Illinois. 2006 Mazda 5
  • vicenacvicenac Posts: 229
    This is electric right?
    Why do you say the Mazda would not notify about it? Is there a buletin for it?
  • Mazda has no obligation to notify owners if it is not an official recall (or any other manufacturer for that matter). If it is a TSB (technical service bulletin), but it does not happen to your car, then Mazda has no obligation to repair nor change the part. For a TSB Mazda needs to be able to either see or replicate the problem so to take action. TSBs only affect certain owners, not all. How they differentiate between a recall and a TSB, hell knows :D

    Now, the TSB listed earlier does not affect 2006 Mazda5s, so your may just have had bad luck, no car is perfect :(
  • Well said coolmazda5. I must say, however, that a steering pump failure is a very harrowing experience. Especially since I had just driven through the Tennessee mountains the day b4, where a car can reach speeds of 80 mph going down hill without any accelerator depression. I do think Mazda should have notified owners to be on the lookout for any problems with the steering system. I can't say that I am a fan of this electric steering gizmo. Maybe an emergency back-up system would provide more safety.
  • I hear you, sounds scary, regardless of TSB or not, that is why I'm baffled about the differences between TSBs and recalls.

    But now, I'm sure is not just a Mazda decision, it has to be influenced by the NHTSA. Just see the latest Toyota recall about the floor mats, to me that is a TSB but... :confuse:
  • Hello there,
    My 2007 Mazda 5 (drove only 6000 miles as of May 31st 2009) encountered an accident (collision with another vehicle). I was found unconscious after the accident (my 5-year old daughter was dead). The accident occured because my Mazda was in the otherside of the 2 way road. By the other side i mean my Mazda 5 crossed the middle yellow line of the road and went into the otherside to block cars coming from the opposite direction. The investigation found nothing wrong with the vehivle. I can not also recall anything before and after the accident. I was not taking any medications or alcohol...and i was driving for about 30 minutes before the accident in a sunny/clear afternoon in New hempshere.
    Do you think it could be a steering problem?

    Many thanks.
  • m506, I hope your alignment/pull issue resolves itself. I am happy to say that now after about 8 months and 6000 miles I do not notice any pull to the right anymore in my 2009 5. Maybe the car needed to "break in".
  • Just had my power steering pump stop working. I have a 2009 Mazda 5...only had 27,000 miles on it. Thankfully I was sitting in a drive through when the power steering stopped working. I noticed it as I was pulling away.....I could hardly turn the wheel to get away from the window. I let the car sit for about 30 minutes while trying to get a tow truck....when I restarted it the power steering was working......felt like a fool. However, I took it immediately to the Mazda dealership and they kept it. Ended up putting in a new pump. Thank goodness it was still under warranty. The dealership did say that the electric power steering pumps were having problems. I sure hope this doesn't happen again especially when I am on the road driving. :sick: ">link title
  • Hey out anyone that owns a Mazda 5 having problems with the rear end suspension squeaking when you turn a corner or go over bump in the road? My car only has 27,000 miles on it and it sound like it is 20 years old. The dealership said they tightened something underneath and that they thought it was fixed.......what a joke! I guess I'm going to have to take it back and ride with them when they test it. :mad:
  • sheneashenea Posts: 1
    I have a Mazda 3 Grand Touring and I have had steering issues as well. I was driving my car in the middle of Waikiki, Hawaii on the weekend. It was extremely busy. I stopped at a red light, the light turned green and I went to make a right turn. All of a sudden my steering wheel was hard to turn. I was in the middle of traffice, people honking at me and people walking infront of me trying to cross the street. I could not pull over anywhere because I was in the middle turning lane. I was stuck in traffic with no steering for 20 mins. I turned my car off at the next red light hoping that it would work when I turned it back on. I turned my car back on and the steering was still out. Luckly I was able to pull into an empty lot. I turned off my car,lifted my hood and checked everything. My fluids were good and nothing was loose. I turned my car on again and then the steering worked fine. I took my car to the Mazda dearlership and they were unable to find the problem for a few days. Luckly my car is still under warranty, so I was able to have a rental to get me to and from work. I was told that a wire in the steering system was not "up to par", so I was told by the service worker. I had them do an alignment on my car and rotate my tires as well. I won't have my car back until Monday or Tuesday, but hopefully this will not happen again. I noticed that no one has had problems with Mazda 3s yet. Maybe I'm the first person or maybe I'm just the first person to post my problem. Either way, Mazda has a steering issues with thier cars and they need to look into fixing it before someone gets hurt. I'd hate for someone to die because Mazda ignored thier problems like Toyota did with thier car issues.
  • coolmazda5coolmazda5 Posts: 525
  • sabdullahsabdullah Posts: 2
    Dear all,

    Given all the discussions going on about the problems with Mazda 5, it seems to me that MAZDA 5 has structural/manufacturing problems with power steering. I think it may be the cause for my 2009 accident which killed my 5-year old daughter. while my wife and I am just started to recover from the mental distress and grief, I wonder whether we should go after Mazda for the loss. Any helpful thoughts?
  • mzreddmzredd Posts: 1
    Today I had the exact same issue with my 2008 Mazda 5 and the steering going out on me while driving home with my children from the grocery store. Luckily I was turning into a parking lot and not still on the Highway or a Freeway or any other major road. Shouldn't this be enough for Mazda to make a recall? Or does it take multiple accidents and deaths like with the Toyota case? I truely regret trading in my 99 Honda that never gave me one single problem - EVER. :cry:
  • geely2010geely2010 Posts: 1
    Yesterday afternoon @2:40pm, My 2008 Mazda 5 steering suddenly became very hard to turn when I was exiting high way. The car seemed to have its own mind and fought very hard to against my control. I could barely turn the wheel. Although frighten, I managed to drove the car (controlled by the car) to a nearby gas station (about 300 yards away), across street from the Mazda dealer where I acquired this vehicle from 2 years ago. I stopped the car before it hit a structure in the gas station. It was a terrified minute I ever had in my life.
  • marilyn24marilyn24 Posts: 6
    HI.......I am very excited to get this little mini van .
    I am getting a black one with black leather seats and white stitching so I am having them put a white pinstripe on the body of the car!! Should be very sharp!
    I want a roof rack and the American version is awful. Has anyone ordered the European version and does it fit on the US Mazda? I do have a moon-roof but am not concerned with the cross bars. i just want to install the side rails for "the look". Does anyone know if they line up with the US? I am waiting to hear from a Mazda parts dealer in the UK as I have friends in England that could ship it out if available.
    Anyone here on this forum can help with this??????????????
  • moosepmoosep Posts: 1
    Also have a 2008 Mazda5 which had intermittent power steering failure. Mazda fixed it on warranty and haven't had a problem with it, since... however we've just gone beyond the 60km mark and now the blower for the second row sitters isn't working (the motor works, but no air comes out), and we're getting a noise from the rear that sounds like a broken spring when you go over bumps.

    Haven't heard about any recalls... why if this is happening to so many?
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