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Lifetime powertrain warranty?
I thought I submitted this question a couple weeks ago, but I can't seem to find my original post...my apologies for the double post if it's there.
Anyhow, bought a brand new 09 Grand Caravan, fully loaded.
Dealer told me I needed to take it to them for maintanence work, such as oil changes, etc. if I don't, Lifetime powertrain warranty will be void.
Told me to refer to warranty manual.
No where in the manual does it state I need to bring the vehicle to the dealer to for that. It only states I needed to bring to dealer for 5 year checkup.
I usually do my own maintanence, such as oil, brake, filters, etc.
If I continue to do so, will this void my warranty?
thank you.
Anyhow, bought a brand new 09 Grand Caravan, fully loaded.
Dealer told me I needed to take it to them for maintanence work, such as oil changes, etc. if I don't, Lifetime powertrain warranty will be void.
Told me to refer to warranty manual.
No where in the manual does it state I need to bring the vehicle to the dealer to for that. It only states I needed to bring to dealer for 5 year checkup.
I usually do my own maintanence, such as oil, brake, filters, etc.
If I continue to do so, will this void my warranty?
thank you.
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So far at least, either the dealership has changed their tune as soon as I asked for the written statement, or the parent corporation sent a "clarification" on the issue that essentially said the dealership was full of you-know-what.
Keep us posted on how you make out on this issue.
Best regards,
Shipo
C.B.
I believed them at first b/c I figured that is how Dodge/Chrysler "gotchas" on their lifetime warranty. they could make money on the maintanence part.
I did tell them I need to see that in writing and they kept telling me to refer to my warranty manual. I didn't have it on me, so I did look through it when I had the chance and no where in it does it state I need it maintained by the dealer.
It just states I needed to follow the maintanence schedule it lists.
I figure they were trying to pull one on me. If they didn't give me such a deal on the van itself I would purchased elsewhere. But thanks again