It looks like you're new here. If you want to get involved, click one of these buttons!
Chevy Equinox Downshift Problems
The problems I've been having with our new 4 cyl. FWD 2010 Equinox are well documented in the "2010 Equinox Problems" thread. Also, many others have noticed this issue, but many have not.
After driving with two dealership mechanics, they finally admit the downshifting issues are not normal. They even noticed it upshifting harshly, though we weren't able to duplicate the jitteriness between 17-12 mph (of course I felt it that night while driving). They think it is the computer program that controls when the tranny shifts.
But they are saying there have been no updates to the software program, and so they can't do anything! Obviously some of the programs are working, because not everyone has this problem. But they refuse to get new tranny computer hardware with the software loaded (think of this as having a PC with a Windows problem, and replacing the hard drive with a new one that has Windows already installed), or even try to reinstall the software. If they'd try and fix it and it still did it, then I'd wait for a fix because one would be coming. But they just refuse to make an effort to replace or even reinstall anything.
And it isn't just the dealer, it is also the person I've been communicating with at GM's Exec. Office that has been ZERO help. She tried to buy me off with some maintenance program for a few years. I can pay for my own oil changes, thank you, I just want my BRAND NEW vehicle fixed!
If you buy this vehicle you are likely to have problems, and when you have problems GM won't fix them. We are spending $50 billion in taxpayer money to bail them out and this is what we get?! Never will I buy a GM product again, this is a company that needs to fail once and for all.