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Do NOT buy the Caliber
I just got off the phone with Courtney, a senior in customer service, regarding the [B]clutch going out of my Caliber at only 36,000 miles.
To be clear, yes, it’s certainly too bad that they won’t cover the repair of my clutch.
But my main issue is the lack of concern on their part. Even without it being under warranty, I would think a clutch going out so early would be a red flag for Dodge. But no, they were simply dismissive.
I’d just talked my wife into getting the Nitro. My family and I have been Dodge owners for many, many generations (back into the 60s), and never have we had any issues – until now.
Set the clutch reimbursement cost aside, I simply wanted my concerns addressed to the overall lack of quality for workmanship.
There was none. All I could out of them was that it’s past the warranty, and not their issue.
Fine, but, whoever heard of a clutch going out so early? Certainly not me!
Courtney’s only response was only that she’s known of some going out at 5,000 miles.
That doesn’t make me feel any better. In fact, only points out that clearly, Dodge is not making the quality of cars that they were once known for.
In fact, further investigation has uncovered that the Caliber often has transmission issues at 50,000 miles.
So sadly, once I get the clutch fixed, I will likely have to part w/my Caliber, for fear that I’ll be throwing good money after bad otherwise.
Moreover, this will inevitably be the end to a long family tradition of my family being Dodge owners; too bad, for I loved the Caliber, just simply not the mechanics of it.
As an FYI, at 36,000 miles, I’ve already had two other issues with the car. Both times I assumed they were isolated. But now w/the clutch going out, clearly, they were not.
And so I will part with my Caliber and begin a new era – truth be told, it’ll probably be over to Toyota or Honda. One can’t argue their numbers with regards to satisfaction.