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Comments
The very first time when i backed it into my garage, the second time when I tried to park it at my work's parking spot. I was trying to back it into my spot, it suddenly engine accelerating very high forward toward the front parked cars, fortunately I quickly swifted the tranmission backward and it stopped. The recently yesterday one, when I tried to park into my garage, suddenly it speed forward very high, tough my foot in on the brake already, yet it didn't able to stop it and smacked my bicycle and the snowplower.
Thanks for the suggestion, but the damage that cause on my electric bike are the warping of rear rim and the pendal, and it is unnoticeable by the photo if I take one.
Immedialy after my last incident, I went to police so that they can record, but they said it is a car not a person and suggested me to go the dealer, and then the dealer said to have a computer checkup on it, which I have to pay for the sevice.
For those of you who have not found the Facebook page with Stannards photos of damage, here's the direct url to the site with photos:
http://www.facebook.com/group.php?gid=475116445106
I myself have replaced the Throttle Sensor last week judging after read all the feedback from the forum hoping it might solve the problems. If it is not, then I'm in big trouble...as for your question 'what is the keeper' I don.t really know?! Anybody knows? Please help !!!!!
A little bit of advise, when ever I recently driving this car, I always keep one hand on the transmission swift handle, so that it ever happen to me again or if I hear that loud engine running , I brain washed myself to swift my transmission to Neutral before ANY STEP!!!
Thanks again, still looking for the guy said he took the cable out of the keeper.
I asked them to replace the throttle position sensor AT MY OWN EXPENSE, which they agreed to do at their cost. (approx $170) This at least gave us some piece of mind that the likely culprit had been fixed. We have had no further SUA instances since the TPS was replaced with a new unit. In short *I* resolved my own issue, the dealer merely did the requested work..
I would be interesed if anyone knows if they are recalling any sudden acceleration problems on vehicles? I called Nissan and they did not have my car on a recall but I heard there can be problems with chips ?
If you have not already done so, DROP WHAT YOU ARE DOING, AND LOG A FORMALIZED COMPLAINT WITH THE NHTSA (National Highway Safety Traffic Administration)
EITHER VIA THEIR WEBSITE:
Direct link to the online complaint form:
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
OR BY CALLING THEM BY PHONE: Call the Hotline, Monday-Friday 8am to 8pm at
(888) 327-4236 , TTY: (800) 424-9153.
If a problem isn't documented with them, it doesn't really help the rest of us to force the manufacturer to take responsiblity... so speak up and ensure you get the problem in their database!
Nice to see that I'm not alone in this problem. Hopefully the dealership will address the problem quickly. We'll see. For now, I'm a bit hesitant to use the car, and may have to get a rental.
I'm not sure where I send the safety information/report here in Canada, but I will follow up.
So, my advice to you in to walk in with documented information in-hand. And don't expect them to be co-operative or sympathetic.
Also, I typed out in second by second detail what happened, how I reacted, how the car reacted and sounded, etc. . . and asked them to staple it to the back of the service order. Otherwise, they just write on the little line something like "check accelerator" or something lame like that. Then the service technicians won't know the extent of seriousness of the problem When I typed out my incident in detail, I did it that same day while it was very fresh on my mind because I thought that maybe in some of the details, the service people could see clues about what went wrong mechanically. I never occured to me that they would not believe me or take the incident seriously!. . . . and when I saw them write "check accelerator" on the service intake form as if that's the only problem, that's when I insisted that they staple the detailed incident report to the back and instead write, "see attached" on the service report form.
Let us know what happens. And I'm so glad that you and your family didn't get hurt.
I'll keep you posted on my outcome.
I followed the advice of others here on this blog, and reported the problem to Hyundai and to NHTSA. Now just waiting to hear what they say at the dealership Monday AM :-/
As soon as I mentioned that I opened a case number with the NHTSA I received a call from Hyundai Corporate asking me to drop the car off again which was useless.
I'm filling out the paper work now and emailing back to the them for investigation.
The most important thing we can all do is contact the NHTSA and open up case numbers. Also, continue on with Hyundai corporate.
I had two episodes in the same day. I may actually dump this thing which is sad because we bought it brand new and will take a $8,000.00 bath.
(P.S. I purchased a preowned 2002 BMW with low mileage and I couldn't be happier!)
I dont think this people from hyundai are very honest. For me this situation is the same as steal, because their are selling a product that doesn't fit with the regulations, and they dont care if people will died secondary to their mistake.