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Hard to Remove Mitsubishi Outlander Gas Cap?

My wife has a 2008 Outlander and the gas cap is a bear to remove! When she first told me I thought maybe it was just from being new at the time, but I still almost have to get a pair of Channellocks to take the &#*@ off.
We only turn it a couple clicks when we put it back on, and the one mechanic told us this is normal. We'll both have sprained wrists before we trade this in. Has anyone else had this issue or is it really just my wife and I being wimps?
We only turn it a couple clicks when we put it back on, and the one mechanic told us this is normal. We'll both have sprained wrists before we trade this in. Has anyone else had this issue or is it really just my wife and I being wimps?
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Question: When do you use FWD as opposed to AWD-Auto? I get it that AWD-Lock is for snowy conditions but I am driving up to Saratoga Springs, NY (180 miles) with the wife tomorrow. Do I use AWD-Auto if it rains? Do I stay with FWD on dry days for both local & highway driving? Help!
It will chirp the tires a bit in dry if I step on it from a stop if left in FWD because of the V6 power, but once again 4WD makes for perfect non eventful launches from a dead stop if you nail it. I have no idea if the 4 cyl has the same problem launching in wet in FWD mode., but with the 6 one learns to feather the throttle in wet in FWD or better yet forget about it in 4WD.
One important drawback - when being towed all four wheels must be off the ground.
I actually went speechless for a minute at the time when I heard that. I did request formal written reply from Mitsubishi with this conclusion. This is the first time, I had such incident with a new car (~1200 miles on it) and manufacturer rep is telling me not to use the feature of the car, the way it is intended and documented in owner's manual. I am still suspicious that it is ok to let the fuel tank to get refueled only when the fuel light comes on. Anyone else has the same experience with the fuel cap?
I forgot to tell the Mitsubishi lady on the phone, that folks on gas stations, that were helping my wife to unscrew the fuel cap, are not getting closer to become new Mitsubishi fans. (She did get some unpleasant jokes about our car choice instead). I am very sincere here.
I'm not happy with the difficulty of the fuel cap removal. My wife will not drive our 08 Outlander because she can't get the cap off. Other than the crummy Yokohama tires, this is the only issue with our car , but enough that if we can't repair it, we will TRY to sell it because she can't put fuel in. I.E. We can't drive it without gas Mitsubishi. Try again.
I struggle each time to remove the gas cap on my 2010 Outlander. The dealer replaced it a few months after I bought it (September 2010) but the replacement is still difficult to remove.