Hyundai Tucson 2010 Bluetooth quality
Is anyone else having problems with their 2010 Tucson bluetooh? I can hear the people I am calling but they say I sound like I'm in a wind tunnel and I'm breaking up bad. Hyundai says it's my phone but I tried 4 other phones with the same results. All the phones I tried are on the approved list and I have Verizon. HELP!
Because the hands-free functions of the Hyundai Bluetooth system are activated and controlled through voice recognition fed through microphones, there are circumstances which can affect or interrupt the operation of the system. Factors which can impact operation may include talking at the same time as the other party, other people speaking in your vehicle, not speaking clearly towards the microphone, or background noise interference. Excess background cabin noise can interfere with the voice recognition functions and can include driving on a rough road, driving at high speeds, driving with the window or sunroof open, pointing air conditioning vents at the microphone, or even operating the air conditioning fan at the highest levels.
This is their disclaimer. I love the new Tucson but now hate this feature of it. If any reader is buying the car for this feature please don't do it. Buy a different car. My niece has an "after market" bluetooth on her Hyundai and it works perfectly and was cheap.
I had the parts dept show me the floater unit and the "new" units before they installed anything to make sure they weren't putting in the floater and tricking me. The "new unit" will end with a "P" and the floater "F-LT" at least it did for me w/ the awd limited w/ navigation package.
I wrote a 3 page letter to the owner of the dealer and had 10+ calls w/ hyundai "corporate consumer affairs", my dealer treated me HORRIBLY throughout the fight but were nice as can be today and kept saying "I'm so sorry". The service manager today said they are having a lot of trouble w/ the bluetooth, I told him they should recall them.
In my letter I wrote this: from the owner’s handbook & warranty information it clearly states on page 18 “repairs will be made using new Hyundai Genuine Parts or Hyundai authorized remanufactured parts”. No where does it stated I have to accept only remanufactured parts. Then magically the general manager called and said "oh you should have called me" even though his staff said call corporate and I wouldn't get a new one. Btw, price tag almost $2800 to the dealer, that's why they don't want to get new ones b/c they have to get reimbursed from hyundai. you have to sign a special slip "for fiancing/invoice dept"
Good luck hope this helps!
Anyone have suggestions on what to say or who to talk to?
Call everyday if you have to. I also posted my problem on hyundaithinktank.com
If worst comes to worst, maybe threaten the dealer to take all maintence, repairs, collison work to a different dealer for the life of the truck. All those visits will cost more than the $2800 invoice they have to wait to be reimbursed for. It's so stupid to fight w/ them when it's warranted for 36,000 miles and they get it back from hyundai. good luck, keep fighting for what you paid for.
tel number from cll phone
deleted the phone number
started all over
'phine got stuck at entering code 0000 cell phone wouldn't pick up code and just stalled so deleted thephone
The bluetooth is awesome...........connects right up and the audio is top notch.
The audio quality has a lot to do with the phone your using not the Tucson BT.
Two of the same model Motorolas:
Ours is crystal clear......wife can't tell if I'm on the phone directly or using the Tucson's Bluetooth.
Sounds muffled and somewhat distorted.