Honda Odyssey 2011 "check fuel cap"
I have had my Honda Odyssey for three weeks, and have had it to the dealer three times now for a "check fuel cap" warning coming on. I make sure I tighten it. When we drove it home the first time (with only 12 miles on it) the warning came on. Anyone have the same issue? The dealer "fixed" it twice, now they are keeping it for a few days to thoroughly check it out. I am very frustrated! Also, the passenger sliding door (not power) is extremely hard to open sometimes, especially when it is cold.
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Opening and closing it didn't help, but it was cleared the next time I drove the car in early afternoon.
I assumed the problem was related to the cold. Maybe when the gas in the tank gets down to a certain temperature, it messes with the vacuum sensor or whatever is used to determine that the gas cap is not closed properly.
Have you noticed a correlation with temperature?
The salesman convinced us that it will go away after 2 – 3 days, based on what is in the Owner’s Manual. But, it didn’t. The van has been at the dealer for the past three days, and after three days of testing and many test drives, they tell us that the vac canister is defective and needs to be changed. Sounds like the same experience as some of you have had. The dealer has ordered the needed part, to replace it next week. I am hoping that this will solve the problem.
The frustrating part is that the Honda Tech Support Line that my dealer has been in contact with did not tell them the source of the problem until they tried out ½ dozen of other things on the car. Each time to no avail. Finally, they told the dealer that the problem can be with the canister.
I was told earlier today by our dealer that Honda will soon be issuing a Service Bulletin on this to alert everyone that this is an epidemic problem in 2011 Odysseys. I hope this will help others who are in the same predicament as we.
I have never, ever bought a brand new car that I have had to take back to the dealer immediately after taking delivery of it. It takes all the joy out of buying a new car. If this persists, it will certainly be the last Honda that we will buy, even though we have been divining Hondas for the past 25 years!
We also had a problem with the driver side sliding door not latching BEFORE driving the van off of the dealer lot. But, that problem went away after the first day, and I hope that it will not resurface.
If you're planning on buying a new Odyssey wait until next model year, so that hopefully Honda works out some of these bugs. Otherwise, brace yourself for making frequent trips to your dealer!
Anyways, this is my 3rd honda minivan and the last one I owned had the dreaded PAX tires. I have just about lost my brand loyalty at this point. At this point, I am thinking this car is a LEMON. They told me at the dealership that as it stands, my car would not pass a state inspection and I would not be able to resell this car in the current condition.
I want my money back!!
Will watch this thread to see if there if there is something bigger going on here.
Only one other complaint about the new 2011 Odyssey. The plastic on the two front doors that is right behind the windows is really sharp. If you put your hand on the plastic when opening or closing the door you can feel how sharp it is. Kind of tricky to explain. Its the black plastic part to the back of the window when the door is open. Seems like a little sandpaper might fix it i just hate the idea that i have to do anything like this to a brand new car.
Dan
Glad its all settled. Otherwise, I love the 2011 Odyssey.
My issue finally resolved after 2 weeks of having to a rental and 4 times to the dealership. They replaced the charcoal canister 3 times. The first two were corroded (or something like that) and they replaced everything else they thought it might be. it took a 3rd charcoal canister. My guess is whoever is their supplier is sending crap canisters. Ask your dealership to call the honda tech line. In my case, Honda sent out a technician to my dealership b/c they were on the verge of having to replace my car. Same thing 1 month old.
I hope this helps. I understand your frustration completely.
Anyone familiar with this issue and how I might resolve it, hopefully without having service done by the dealership?
Thanks!
I found this thread and emailed a link to the sales person and her manager. They arranged for me to bring the vehicle back in and gave me a loaner. She said that the service manager found service bulletins for the 2011. They kept my car a week, and said that they replaced the vacuum canister (as described in this thread.) So far the indicator light has not come back on. If this continues, I will be very pleased that both the sales and survive people listened and acted to resolve the problem.