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2010 Lincoln MKS Center Console Lid

Has anyone else had problems with the center console lid breaking on the 2010 Lincoln MKS? I raised the lid to get out some change and the entire thing broke off in my hand. When I took it into Nick Mayer Lincoln-Mercury for a 7400 mile service, the service rep and manager insisted there was no manufacturer's defect and that I must have yanked it out of the console. They REFUSED to cover it under warranty. There are plenty of reviews about this car saying that the interior has some cheap parts.

Thanks.

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