The 2013 Avalon Hybrid Limited has quite a few high tech features. One of which is the ability to add contact images for incoming calls. Not a lot of detail as to how to do this, but the phone must be an PBAP (Phone Book Access Profile) phone. All iPhones fit the bill. There is also an option to turn this feature on and off under Setup, Phone in the vehicle. That selection is "on" and I've transferred my phone contacts to the car from my iPhone 4S. However, no image appears on the Call Screen when a call comes in. Has anyone done this successfully? What am I doing wrong?