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A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/22 for details.
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column shift problem, out of sync

in Mercury
I have a 98 mercury grand marquis. When I put the car in park, the indicator registers that it is in reverse but it is in park. When I move the shift to neutral, the car goes into reverse etc. The car drives fine. I'm thinking there is a pin loose or something to that effect. How do I get the plastic collar off, so I can take a look?
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