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Ford Freestar Service Experiences
I am wondering if others have had experience dealing with Ford customer service, dealership, etc. about a problem such as this. We are seeking reimbursement for the rental car that we drove home, the cost of shipping the vehicle from MA to KY, the extra night of hotel, etc. We don't have an extended service plan yet because we planned to buy it at the end of the 36,000 factory warranty period.
While I would like to vent about this, I am also interested in advice on how best to handle.