NHTSA - No Harm to Stress About

steverstever Guest Posts: 52,457

For years forum members (and hosts) have recommended that people file complaints with the NHTSA at safercar.gov. This story will make you wonder why anyone bothers. Where's Joan Claybrook when you need her?

"Federal safety regulators received more than 260 complaints over the last 11 years about General Motors vehicles that suddenly turned off while being driven, but they declined to investigate the problem.

A New York Times analysis of consumer complaints submitted to the National Highway Traffic Safety Administration found that since February 2003 it received an average of two complaints a month about potentially dangerous shutdowns, but it repeatedly responded that there was not enough evidence of a problem to warrant a safety investigation.

Failure to recognize a pattern in individual complaints has been a problem for the safety agency before."

Auto Regulators Dismissed Defect Tied to 13 Deaths (New York Times)

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