Car Dealership Flow Chart -- Edmunds.com

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edited August 2014 in General

imageCar Dealership Flow Chart -- Edmunds.com

If you know what the car salesman is about to do before you even visit the dealership, you can plan the best way to respond.

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  • tony407tony407 Member Posts: 1

    What if I was promised that the new car I'm about to purchase has HID headlights. I made it a special point to ask this at least two times. Salesman (verbally) assured me the car had HIDs. Got the car home...no HIDs. Salesperson admits he made a mistake, dealership admits he made a mistake. Now I want factory HIDs added to the car but they're not accommodating me. HIDs available on next higher-up trim level, and these parts appear interchangeable. Please help. Been Googling consumer laws to find something specific on this, nothing yet.

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