Dead at the Curb - 2014 Toyota Highlander Limited Long-Term Road Test

Edmunds.comEdmunds.com Member, Administrator, Moderator Posts: 10,316
edited September 2016 in Toyota
imageDead at the Curb - 2014 Toyota Highlander Limited Long-Term Road Test

A dead battery leaves our 2014 Toyota Highlander test vehicle high and dry.

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Comments

  • kirkhilles1kirkhilles1 Member Posts: 863

    Sounds like a larger problem to me. I still don't understand why manufacturers can't have a system setup to automatically shut off everything to the battery if it reaches a certain level. That, or have some small starter battery that provides just enough power to get the engine and alternator going.

  • bankerdannybankerdanny Member Posts: 1,021

    I know that some GM vehicles had that in the past. My 1996 Sunfire had battery rundown protection.

  • tatermctatumstatermctatums Member Posts: 107

    On my 2010 VW Jetta TDI the car will ding and displays a message on the radio that reads "Car battery is running low! The system will shut down soon. Please start the engine or turn the system off." This message appeared when I was sitting in my car listening to the radio without the car running for a while in the middle of winter. Happened to me twice over the winter due to it being unusually cold last winter. And yes I instantly started the car and it fired to life without any hesitation.

  • csubowtiecsubowtie Member Posts: 143

    My '03 Chevy S-10 has battery run-down protection as well. Shuts everything off after 20 minutes if the engine isn't running. I'm hoping for Toyota's sake that this is some kind of vehicle specific issue, and not a lack of battery protection software.

  • zimtheinvaderzimtheinvader Member Posts: 580

    The "run-down" protection referenced above will only work if it was something normal that was left on that caused the problem. There is a difference between shutting the radio off to protect the battery and cutting power to everything to protect it.

  • ocramidajzjocramidajzj Member Posts: 91
    edited September 2014

    It will be interesting to see if this happens again. Like everyone I would expect the Toyota to have rundown protection that shuts off accessories/lighting if by chance they are left on. I would also expect the car to "ding" loudly and annoyingly (like my VW R and CX-9) if I left the headlights or ignition in the "ON" position.

  • allthingshondaallthingshonda Member Posts: 878

    Maybe the battery is just crap and has a bad cell. I also found out the hard way that the high pressure fuel pump of direct injected engines really don't like weak batteries. My girlfriend's Sonata wouldn't start one morning even though it was cranking. I never thought it was the battery because it seemed like it was cranking normally even though it was a cold rainy morning. After several attempts of long cranking the battery died. Hooked some jumper cable to it and it fired right up.The HPFP is mechanically connected to the engine by a lobe on the camshaft. The starter has to spin the engine pretty fast for the pump to build pressure. I always wondered why a 4 cylinder Hyundai had such a large 600 CCA battery, now I know.

  • grijongrijon Member Posts: 147
    edited September 2014

    Great story-telling + all the facts = great post!

  • fordson1fordson1 Unconfirmed Posts: 1,512

    The service tech doesn't see anything that was left on - so? Does he own one of these things? How about you - did YOU check to see if anything had been left on? Before you ascribe it to "user error," maybe you'd better figure out exactly what the error was, huh?

  • gslippygslippy Member Posts: 514

    My 96 Grand Voyager had battery rundown protection (yes, 18 years ago), but my 09 Sedona does not. So the Sedona has had a flat battery a few times due to negligence, and it's annoying. An expensive Highlander certainly should have rundown protection.

  • tbk1tbk1 Member Posts: 1
    This just happened to me on our 2014 Highlander. Dead for no apparent reason. The car had its first dealer service 2 months ago. I am reporting this to the local Toyota dealer. This may be a wide spread problem I will insist that this report gets back to Toyota itself?
  • tgs128tgs128 Member Posts: 1
    My 2014 Highlander was dead too. 3800miles on the odometer It sat overnight and had to be jump started I am reporting it to the dealer as well.
  • aliminalimin Member Posts: 80
    Joining the dead battery club. 2014 Highlander Limited's battery was dead this morning. Most lights came on, but I got that dreaded clicking sound when I pressed the start button. As with other posters above, nothing was apparently left on. I relayed my unhappiness to the dealer and will bring it in once I get it started after the battery is on the charger. Seems as though there should be a TSB on this problem from Toyota.
  • saundersccsaunderscc Member Posts: 3
    Today, 2014 Highlander Limited so dead nothing would come on. 1400 miles. Even more irritating, the SOS phone button says the vehicle isn't enrolled, although it was back on August 4th.
  • dawn81dawn81 Member Posts: 1
    Dead battery on 2014 Highlander Limited. The battery has died TWICE!!! The first time I was sitting in the car with mY daughter, at night, everything in the car was off... When I tried to turn it back on... DEAD!! I called Toyota service to come and charge my car and was told that by the service man did not see anything that was left on and was unsure of why it died. The next day I took the car to the dealership and received a new battery but only after being accused by the service man that I must have done something to make it die. Huh?? Nooo... I sat in a turned off new car and the battery died. The SECOND occasion involved me jumping in the car to go to work with just enough time to make it on time (sad but true) and being greeted by the dreaded clicking sound of the engine . As like the first time, nothing was left on, but still in my garage was a dead 2014 Highlander. The time lapse between the two dead batteries were a month and a half... Absolutely ridiculous. I am very unhappy!!! New battery placed on 1-10-15... Waiting to see when this happens again.... Fingers crossed!!! 
  • sandiegan3sandiegan3 Member Posts: 1
    Our 2014 Highlander died twice due to the drianed battery twice in a month.
  • tdivertdiver Member Posts: 18
    My 2010 Highlander Limited did the same thing sitting in a heated garage. Same reply from Toyota service nothing wrong. I told them how the center console has a mind of it's own, turns Auto heat and cool on by it's self etc... Has been doing it since new. They have checked it out a few times but never find anything wrong. Sounds like the 14's are worse. I have been driving Toyota's since 1981. This may be my last.
  • davisc1davisc1 Member Posts: 1
    My wife had the same issue with the Limited Edition 2014 Highlander. The car is only 6 months old and there have been no other issues. The toyota roadside assistance guy could not find any lights on or reason for the drain. He said the dealer needed to check it out because there was clearly something wrong with the electrical systems. He pointed out that the window was raising itself very slowly even after it was up & running. He said that we needed to get the dealer to check it out ASAP and that we should 'take the car back" which was kind of funny.
  • aliminalimin Member Posts: 80
    Another dead battery! Second one since I've owned this 2014 Highlander Limited. This time the vehicle sat in our garage for 2 days and when I went to start it, absolutely nothing. The doors had locked, so I had to use the "key" from the fob to open the driver's door, pop the hood and charge the battery. Took it to the Toyota dealer; they gave me a loaner and let the Highlander sit for 2 days. Of course, it started for them right away, and when they checked the battery and electrical system, nothing was amiss. So, like the malfunctioning hatch earlier, I have to prove to them that something is wrong. (I am suspicious of the "push to start" button - perhaps there's a glitch that leaves the ignition system "on" even after everything is shut off.) Anyone else have that problem? Thanks!
  • tdivertdiver Member Posts: 18
    I have the last gen Highlander, 2010 limited. I have had that happen to me also, over night in the garage. On mine the center console controls do whatever they want to, turning the fan on and off ,turning the havc on auto and a number of things like that since new. But never at the dealers. I think their computers are not the best. It's very annoying.
  • dorty88dorty88 Member Posts: 1
    My 2013 Highlander Limited has had 2 dead batteries in two weeks. I guess the battery is draining even though the engine is off. I just took it in for a 25,000 mile service last month. Did the dealer forget to turn something off? Last week, I got a dead bettery, Toyota didn't do anything. I have been making sure even though the engine is off at night that EVERYTHING is OFF. Well, this morning, dead battery. I checked 5 times last night. Does Toyota know about this happening?
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