Rim problem with '99 Jeep Grand Cherokee
I need some advice. My tire started leaking air and so I took it into a tire shop to patch the leak. When they couldn't find anything wrong with the tire, they took the tire off and found out that the rim had a slight split at the seam. He told me that it was a defect and to take it into the dealership since it's still under warranty. Of course when I took it into the dealer, they conclude that it's not a defect and that it was damaged while "backing up into something". The funny thing is, I'm the only one that drives this vehicle and I never backed up into something that would cause such an impact and split the rim. I've never taken it 4 wheelin' and I would hate to imagine what would happen to such a fragile Jeep. Is the dealership taking me for a ride, or could this really happen?
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It seems to me that if you had damaged the wheel yourself (as opposed to a defect) the tire would also have been damaged. If another dealer doesn't give you satisfaction, go up to the Chrysler area or zone rep.