99 Silverado/New Sierra aux. trans oil cooler
I ordered 1500 reg.cab LB,5.3,auto,3.73,
heavy duty trailering equpt.,HD suspension,
255/70R16 tires.
My truck came in late april,without aux. trans.,
cooler.Window sticker for $285(other people on
this list were charged $190 when shipped missing
cooler).
When I asked about it,I was told that they now
use larger trans.lines in this group option,and
the aux.cooler no longer needed.
I tow 10K per year and don't want trans.problems!
The window sticker states 8200LBS rating.
All other trucks on dealer lots have extra cooler
in middle of grill.
TIA,Dave
heavy duty trailering equpt.,HD suspension,
255/70R16 tires.
My truck came in late april,without aux. trans.,
cooler.Window sticker for $285(other people on
this list were charged $190 when shipped missing
cooler).
When I asked about it,I was told that they now
use larger trans.lines in this group option,and
the aux.cooler no longer needed.
I tow 10K per year and don't want trans.problems!
The window sticker states 8200LBS rating.
All other trucks on dealer lots have extra cooler
in middle of grill.
TIA,Dave
0
This discussion has been closed.
Comments
It sounds like the dealer charged you $285 for, well, perhaps, ah yes, the newest and greatest virtual reality aux. transmission cooler!
Rich
The sad thing is it's not just the dealer but
GM itself.They built it and billed both the
dealer and me.
Per post#375 GM is aware of some missing coolers.
I'll call 800# at GMC today,and hope I get
someone with a light on upstairs (wish me luck).
PS
chevy4me,
I'm sure GM didn't give me 22qts.of synthetic
trans. fluid,to go with the invisible magic
trans cooler.
Once I convinced my dealership to pursue this, they found out from their factory Rep. what the story was. I am now in the process of having the cooler installed by the dealership at no cost to me.
Gm parts to ship monday to dealer,and installed
wed.,N/C.
I can't believe how many people I had to go thru
to get what is owed me.
I turned in a claim with the BBB and within a week, had the dealer explaining to me, that I was short the cooler, why I was short, and how they intend to solve my problem. Also, they found the service bulletin that they said they couldn't find.
In all the process took 3 weeks to resolve a situation over a cooler that cost about 75.00.
I'm thinking about the way that your dealer does business. Two words come to mind. The first word starts with, ah let's not use that word. Let's just say that the second word is "STUPID".
Rich
It's behind the GMC logo of your grill.
Mine is finally.
djstep
I got the cooler installed yesterday,buy no
reason why factory didn't include it.
What did they tell you?
I leave 6/11 for apx.8-10k miles towing camper,
I'm glad it's on.
tia,Dave
Understanding I have is that a computer at the factory had a glitch in the ordering program and as a dealer got an order accepted, the computer would print out a build order, but was omitting the aux. trans. cooler.
The window sticker still billed the dealership for the cooler. Dealers have a service bulletin on this subject. But most have a hard time finding it. My dealer says he gets 30 to 40 bulletins a day and doesn't read them all.
Dealer also says GM is making plans to correct the problem, but can't do a lot till they have enought coolers to go around. Sounds like they missed quite a few vehicles.
All this info was relayed to me through the dealer, from his dealer Rep.
I just purchased a 2000 Z-71. On the window options sticker under the title "TRAILERING SPECIAL EQUIPEMENT INCLUDES:" and a line charge of $285.00 is the "TRANSMISSION OIL COOLER" description. Hope this helps!
There is a service bulletin to all the dealers that was sent out around mid April of 99 that explains it all. Regretfully, most dealers haven't read it. I guess they get 30 to 40 bulletins a day. So I here.
I went through the same thing about 2 months ago. Fought with dealer for three weeks, and won.
So, the first question for you is if you payed 285.oo for the towing package, yes you are short the cooler.
Through my efforts, I got several replies that the new Silerado was designed to tow without the Aux. cooler, which it great, but I payed for one, and I want it on anyway.
I have read the location is behind
the chevy/gmc logo. What is the size
of the missing cooler. I want to be
armed with all the information possible
before entering the battle.
this topic is being "frozen." This topic will be archived or deleted within the next 10 days or so.
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