Roles of the Dealership Service Staff; Who Does What?

Edmunds.com

Roles of the Dealership Service Staff …Who Does What?

Republished: 05/05/2009  (Original Date: 06/06/2001)  - by Neil G. Chirico, Contributor Joanne Helperin, Senior Features Editor

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axelsmart

The above comments are "the real deal."

I would only add that the advisor/writer also is responsible for
bringing to your attention, all recalls needing to be performed
on your vin #.

(Ex service writer, tech, shop owner)