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Cadillac, Buick Top J.D. Power Customer Service Index Study

Edmunds.comEdmunds.com Member, Administrator, Moderator Posts: 10,315
edited September 2014 in Buick

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  • lions208487lions208487 Member Posts: 240
    I agree with the article for the most part. However, not all dealerships deliver the same quality service. Example; the Woodland Hills, CA Buick/Cadillac dealership is horrible. Dishonest, and in my experience would not comply with warranty issues until they received a call from corporate. Pasadena and Valencia dealership were everything I expected in terms of customer service.
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