Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/25 for details.
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By the way, I have a 94 SLT ext.cab 4x4 with 83k and I've had <average luck with it. Defroster problem since day 1, replaced u-joint (48k), radiator (55k), and front axle seals 4 times. (yes, 4!!) The front axles were also replaced the last time too. Fortunately, the first 4 times were covered under the 7/70k warranty, but they're leaking again and it looks like it's all me this time!$!$!$!$
I now have an electrical problem with the steering column wiring. Several weeks ago, I set the tilt wheel at the lowest position and the heater fan and power windows quit working and the air bag warning light came on the moment I locked it in place. I've practically torn the dash apart trying to trace wiring, but to no avail. Any help would be appreciated.
Go to the Website to see the TSB's on your truck http://www.nhtsa.dot.gov/cars/problems/tsb/servicemmy1.cfm
I believe I must have gotten it from their Annual Report ( I get one every year) - I threw away my last one from DaimlerChrysler because I was pissed off about the price dropping almost $40 a share since Daimler bought out Chrysler. I tried to locate the full Annual report with all pages on the net, so as to help you find their primary officers- no luck. I did locate one CEO - see below. He was in charge of the area specified and his name came right off of the Daimler Chrysler siite, under financials, then management. I could not get any more than that.
When I prepared my letters, I believe I went one management level lower, to get to Officers of "Quality" and "vehicle manufacturing". With Chrysler now under German regulations, they may not even include the level of management details in their annual report like I was used to seeing in the old Chrysler package. I do not remember. Like I said, I threw mine out but, you might send out a note to see if anyone has the last Annual report. Corporate headquarters is listed below. Don't make the letter too stiff or look like it might contain silly-putty - you know that C4 looking stuff.
James P. Holden
Passenger Cars & Trucks Chrysler, Plymouth, Jeep® and Dodge
1000 Chrysler Drive
Auburn Hills, MI 48326
;-)
All automatic transmissions behave like this now....
Auto is fine, no ticking, bad hearing anyway, engine is marvelous, synthetic oil stopped the "yellow crud" and the auto does a little thump once in a while. My last three trucks have, all GMC, never been back to the shop for warranty work or exploded stuff and I'm hoping this is the same. Gas mileage is crummy, about 15.5 with mixed driving. The overhead mileage doohicky said 17 on a fillup that was on the highway and I went about 100 miles before slowing up. Mixed that with some commuting and sure enough 15. I've got K&N filter and flowmaster muffler. The 4.7 could care less. It's a marvelous running, full of pep mother that is not going to do 18 unless you're luckier than I. That's ok, all my full sized GMC's got the same!
I never in a moment thought I'd own a Chrysler product, but I sure like the size, it seems gigantic over the Nissan. Looked at a new Ranger, whateven they call it, at the Ford dealer the other day. It's also seems a lot smaller than the Quad, I did not measure it cause I could care less.
I've only got 3,000 miles, but sure seems super to me. I did jump on an extended warranty though!!
Lotsaluck
2. Drove vehicle 36 miles, put it in park.
3. Upon restarting the vehicle 20 minutes later, it would not go into any gear.
4. Put vehicle in neutral--could not be pushed by two men.
5. Called 1-800 chrysler #. Vehicle was not in the system yet.
6. Eventually it was agreed that chysler would tow the vehicle back to the original dealer rather than the closest dealer.
7. Contacted lawyer Saturday morning-told we had little recourse after the vehicle left the lot unless lemon law came into effect.
8. Lawyer recommended writing letters tot he dealer and Chrysler stating lack of confidence in the vehicle. Did so.
9. Monday morning...cancelled check through the credit union.
10. Monday mid-morning called dealer. Informed by mechanic that the entire transmission was blown. "Looked like shrapnel inside, planetary gear controls nearly unrecognizable"
11. Dealer orders new transmssion.
12. I ask for a different truck.
13. Dealer says he'll go along with it if chrysler does.
14. Call chrysler customer service, immediately given case number. I explained the situation.
15. Chrysler Customer service contacts dealer the same day.
16. By Tuesday they are allowing us to order a new truck. (it should be here any day).
17. We have been loyal Chrysler customers for many years so we were happy with the general outcome. Overall, we have been inconvenienced, but we are glad no one was hurt...
18. We are hoping the transmission difficulty was just a fluke...
I'm wondering why you elected a new truck. Transmissions are easy enough to replace and should affect nothing else.
Yours is the worse I've seen here. Saw a Durango at the Dodge dealer that barely made it off the truck; they replaced the trans of course.
You didn't say if it was the trans on the 4.7 or 5.9 , I'm sure you know they are different.
Good luck with the new one. Make them drive it untill it gets 37 miles!
Another reason for extended warranty on this combination.
http://www.nhtsa.dot.gov/cars/problems/tsb/servicemmy1.cfm.
I want the FULL DETAILED bulletin. The dealership can't seem to fix my 4.7L w/Auto Trans, so I am investigating.
An automatic Xmission is simply a hydraulic pump that is driving the rear wheels. Slippage is part of the operation. Perhaps you are just noticing that the 'lockup' action of an automatic tranny is not functioning. This is most likely 'programmed' into the operation of the xmission to allow faster warmup. (The 'slippage' causes shear of the hydraulic fluid thus heat is generated.) Once the xmissin is above the 'target' tempurature, the 'lockup' action is then engauged to provide better fuel economy.
This is all conjecture.... you may have allready accounted for this function.
RoBayne
Just discovered that my V8 tranny (multi-speed) is not a "lock-up" type torque converter- All of their other models are. No wonder they recommend that you do not tow in overdrive.
Also discovered that the multispeed final tranny ratio is .75 as opposed to .69 with the other transmissions. If reliability holds maybe it's worth it. Just can't see how pressure discs would ever outlast a true-lockup. Also explains why the owners manual requires fluid change every 30,000 miles or so- whereas others are at 50,000.
Combining slippage from a non-locking torque converter and a higher final ratio- we easily reduce fuel economy 9% (.69 x 1.087= .75) At todays prices of $1.50 plus a gallon, that's quite a bit over a year.
Explains a lot, thanx.
Jim Buckingham
it does not shift properly and it takes too much gas to drive.......... I only get about 10 mpg on the highway......
The dealership tells me that there is nothign wrong..... what do I tell them I am taking it back to them on monday to get somethign done......
I am lost what to say to get somethign done to get it fixed
Cheffy
During that widow my dealer offered me any other truck on the lot. I asked my dealer to throw in an extented warranty at no cost and he flat out refused. I told him to put the plates back on my trade-in and that I would pick it up that evening and hung up. Within ten minutes he called back and gave me the extented warranty. Next Friday I will talk to base legal again and be more specific this time.
> 1. There is nothing which would legally permit the person to get their
> money back (absent any unique Florida law which I'm unaware of). Best
> case,
> they lose their deposit. Worst case, they're still on the hook for the
> car.
> Of course, the language of the contract is also of great importance
> because
> it will likely state exactly what is to happen in the event the buyer or
> seller default. So, they need to look at the contract they signed.
>
> 2. Again, absent any unique Florida law, once they sign the contract,
> it's
> their car. Some dealers have a policy which allows the buyer to return a
> car within 30 days if they're unhappy with it, but that is just the dealer
> being consumer friendly; it's not based on any legal requirement.
>
> 3. When you go to the dealership, the 3 day rule is generally not
> applicable. Legislators figure that if you go to their place of business,
> you intended to be there and you're stuck with the situation if you just
> can't say no to the salesman.
>
Dakota?
Has anyone taken out a ext. warranty from a third
party provider as discussed in another part of the Edmunds website under "CarBuying Tips.com"?
Although it might be too early to tell, has anyone had good / bad experiences with either the dealer offered or the third party warranty's coverage and "ease of use"?
Any thoughts on any of the above?
Jim Buckingham
I posted a long thing on this on one of the other boards.
With 4,600 miles, it's been superb, but I'm hedging anyway.
Be careful out there