Given the capabilities of today's telematics/infotainment systems, I'm surprised nobody's come up with on-board video tutorials (I expect on-board helpdesk access after that).
So MyFordTouch is getting better you say, so one good tutorial and sit-down will really help you get the hang of things. That's all fine if it were used as a fix for something else, but its not. It is replacing a flawless, easy to use system. Functions that are used while driving need to be incredibly simple, and offer tactile confirmation of use. The rest, stuff you do while stopped (bluetooth, setting up music), can be buried in as many menu's as you wish. Why can't we just have the best of both worlds? It shouldn't be that hard, yet so few seem to be doing it, or at least well.
My 2008 Acura RDX provides plenty of regular buttons, which often duplicates functions in the infotainment system. But customers have decided that was too many buttons. Look how many times Acura got slammed for having too many buttons. Now Acura/Honda's gone the way of the touchscreen radio/infotainment.
It's a convenience to go from one vehicle to another that use the same user interface, although it might take some learning to get there. MyFord touch x 3.
I'm clearly the minority, but I like the whole touchscreen interface phenomenon. Sure, the most common functions (like volume, fan speed, etc) should probably have dedicated buttons, but systems like MyFord Touch really open the door for future innovation. Look how far they've come in the last few years. I think they are here to stay. That said, I love the Tesla Model S, but that screen seems like overkill.
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Given the capabilities of today's telematics/infotainment systems, I'm surprised nobody's come up with on-board video tutorials (I expect on-board helpdesk access after that).