Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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1996 Lexus ES 300 Long Term Road Test


We change the oil before selling the ES300 and have a good experience at Jiffy Lube.
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A few weeks later I had to go to my regular shop anyway and when they called me to come pick up the car they said "by the way, your oil really needed changing so we did that too." I told them it had recently been changed, and they said it couldn't have been because it was low and "REALLY dirty". Unfortunately they didn't save a sample that could be analyzed to prove JL didn't perform the work I paid for. I doubt this shop was trying to con me because they didn't charge me for the oil change because they didn't call for authorization beforehand. Now they think I'm an idiot because I didn't check the oil immediately after it was allegedly changed. I never developed that habit because all my previous cars I did the oil changes myself. I can't figure out whether the Jiffy Lube guys were pissed because I didn't go for the added services (although I paid a premium anyway because I use synthetic blend), or if one guy drove the car in and another drove it out later assuming it had been finished.