Subaru Crew Problems & Solutions

1196197199201202385

Comments

  • mjw1948mjw1948 Member Posts: 2
    I just brought my 1997 Legacy Outback to the dealer for an oil change. The car has 83,000 and just over the last week, I noticed some small oil stains on the driveway.

    The dealer recommendations---Norwood Subaru in Massachusetts were:

    Oil pumpseal leaks $359
    Both valve cover gaskets leak oil $397
    PCV Plate/rear mainseal leaks oil $680
    Both frt axles outer boots dry cracked $550

    This from a car that was serviced regularly at the dealership and had no previous problems. What I do not understand is how a supposedly reliable car springs oil leaks everywhere seemingly overnight. Should I go ahead and make these repairs or could the engine experience these oil leaks again? Also, I have been advised that the prices quoted me by Norwood Subaru are very high. I have not gone back to them yet but I plan on asking them for a detailed breakdown of parts/labor.

    Any advice would be appreciated and if anyone knows of a good independent Subaru repair facility in the Boston/Norwood Massachusetts area I would appreciate hearing about it. I really cannot afford a new car at this time as I am paying for my new 2003 Legacy!

    Thanks
    MJW
  • surf5surf5 Member Posts: 3
    Thought maybe someone might be able to offer suggestions. I have a 98 gt with 40k.

    At 37.5k I had the normal service completed and also had the front bumper painted because of the low front end and a high curb encounter scraping the paint. After this everything seems to be breaking on the car. Right after the bumper was painted the car started to smell inside through the vent.

    I called the dealer back immediately and they said it wasn't due to the paint and just drive it a while. After 2k of smell took it back in. They diagnosed a header gasket problem. They replaced the left header gasket and a rear engine oil leak. They also replaced the belts at the same time. The car now has a click in the engine which did not exist before. The dealer said it's nothing that they did and I probably didn't notice it before. They also can't hear it. It's loud in the morning having sat all night and it clicks when the accelerator is pressed. They think it is piston skirting and it's normal. That my car just wasn't showing it. They said all Subie's have it. If that was the case I would have never purchased the car.

    Anyone had similar circumstances? I'm thinking had I not had the bumper painted I would had been fine. It's interesting to note that they painted right over the bumper including the air conditioning unit underneath the car. The dealer said that won't have any effect. Sometimes those things happen. Anyone have any ideas? Or know of a GREAT shop in Oregon to take a subie too? I'm tired of driving a car that sounds like a bike with cards in spokes of the wheels. This car use to be the best drive around and quiet. Now it's just plain noisy and I'm not sure what the next repair will bring. I'm not even sure the shop knows what it is doing. Truly frustrating.
  • rshollandrsholland Member Posts: 19,788
    Our '01 Forester S Premium (w/52K on it) has been very noisy for some time now. I was told it was probably because the tires had feather-edged,thus causing the excessive road noise, but was told this is more of an annoyance than a safety issue, so we lived with it up until now.

    Today I brought the car into Mr. Tire to get new tires, and also had it aligned (again!), figuring this would end my noise problems.

    Wrong! It's till noisy, although not quite as noisy. I immediately went back to Mr. Tire only to discover, in addition to the old feather-edged tires (caused by poor alignment), I also have a bad right rear wheel bearing! Arrgh!

    Now I've got to get that fixed too! This was one expensive weekend... So it looks like I'm off to my Subie dealer to get prices on this early this week.

    Isn't this wheel bearing issue a common problem with Foresters? I think I heard Ken mention this a few times.

    Bob
  • subaru_teamsubaru_team Member Posts: 1,676
    With the vehicle being 6 years old and at that mileage - it might be a bit of a challenge to get financial assistance on these repairs. I'm assuming you do not have an Added Security agreement or it's expired. That being said, you do have something in your favor. You own two Subaru's and you have the dealer do routine services on the vehicle. Please ask to speak to the Service Manager and review your service history with him/her. Emphasize your loyalty to their facility and ask for a break on the repairs. They may come through for you. You can also call us (1-800-SUBARU3) to see if something can be done, but it isn't really likely unless you've had reported a concern during the warranty period. I am sorry your having all of this happen at once. I know that it's frustrating. There might be some leeway with the pricing related to labor. If the jobs are being charged out individually, it would be high. If they are already "in there" with the repairs, I'd suspect that the labor would be reduced. Let us know?

    Thanks!

    Patti
  • subaru_teamsubaru_team Member Posts: 1,676
    ask your dealer to set you up with the District Service Operations Manager on his next visit. The DSOM can check out the noise and see if it is the normal operating noise that we sometimes hear or if there is something more serious going on. The DSOM is a good technical resource.

    Thanks!

    Patti
  • subaru_teamsubaru_team Member Posts: 1,676
    confirmed the failure? I'm really booked up this week, but ask the Rep. to let me know that they've started the case and I'll see what I can do to make sure it's handled to your satisfaction. Sorry - lord - what a bunch of nasty things to happen to folks this weekend with their Subaru's!

    Patti
  • hammersleyhammersley Member Posts: 684
    You won't beat any more about it out of me, but suffice to say I shot my car once. Yes, accidentally. And yes, it was a Subaru, but many, many, many years ago.

    Cheers!
    Paul
  • subaru_teamsubaru_team Member Posts: 1,676
    Jim - that was very funny! And to think - the Subaru couldn't handle a wheelbarrow?

    Paul, (whack, smack, stomp) now, come on (whack, punfh, oof, swack), tell us! Tell us! I don't want to have to continue to try to beat it out of you......

    Patti
  • iggsoiggso Member Posts: 31
    I only wish my last manufacturer - Audi treated customers with same respect.
  • originalbitmanoriginalbitman Member Posts: 920
    iggso - I totally agree. It is so unusual to have a manufacturer (of anything) represented on a site like this. And from my personal experiences I can say that Patti puts in a 110%. I mean... look its Sunday night and she is hear helping folks out.

    bit
  • sebberrysebberry Member Posts: 148
    I have an appointment coming up for my 24,000KM service, and I have asked them to look at my rotors again. This will be the 4th set of rotors (front) 2nd on the rear, that this car has seen.

    I asked the service advisor on the phone how the mechanics put the wheels back on, if they used an impact wrench or torque stick and he didn't know.

    I will specify that they use a torque stick this time to put the wheels back on, but this is getting a little silly.

    Is there any other "sport" rotor that I can specify that may be heavier duty?

    Second: What advantage is there going to a synthetic oil?

    For the record: Everything else with the car is great, I like the car a lot, and wouldn't buy anything else.

    Thanks for the input.
  • hondafriekhondafriek Member Posts: 2,984
    I can top yours, I shot my daughters water bed:-)

      Cheers Pat.
  • georgeinmdgeorgeinmd Member Posts: 27
    if you do an internet search, you'll find chapter and verse has been written on the rear wheel bearing problems; Subaru has recognized it; see http://www.endwrench.com/archive/syssteer.html

    George
  • lfdallfdal Member Posts: 679
    I'd be surprised if they could even **find** a torque stick at the dealership.

    Not that anyone should have to, but I'd recommend getting my own torque wrench or stick and resetting the wheel torque asap after I pick the car up.

    You could even reset them on the lot before you drive off, caution however - if you do it on the lot you may also torque off the service department.

    Larry
  • once_for_allonce_for_all Member Posts: 1,640
    starting in '03, heavier rotors and stronger wheel bearings were used on the Forester. I don't know if they will adapt to your model or not. I haven't heard of anyone with problems on the new ones.

    John
  • maverick1017maverick1017 Member Posts: 212
    I am starting to wonder if its not the CV joint or ball joint. The replacement bearings were Legacy ones, and I am 100% positive that the mechanic torque it to spec. I didn't have the dealer do the bearings cause of cost factors, but the mechanic I used is A++++ with Subarus. He works on them almost exclusively and most of them are heavily modified, he did most of the modifications himself. I'll bring it into the Firestone/Bridgestone and have them check it out, the dealership is running a two week backlog for service appointment. Funny thing is I just took a trip to NYC this weekend and the whole way and back (~1K) I barely heard any noise at all. Its when I am trudging around town that I hear the noise.

    Thanks for all the help!

    Mike
  • ateixeiraateixeira Member Posts: 72,587
    I vote for calling it the "gliding wheelbarrow", a nice compromise. ;-)

    Paul and Pat: remind me never to get you mad...

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    surf5: it was probably a coincidence. I don't see how paint overspray could harm it. The header gasket is sealed, so it probably failed from the inside.

    Bob - that should be under warranty. Ask for the revised parts, from the Legacy parts bine. In fact, see if they'll do both sides for you, preventatively. It would be going the extra mile, but it can't hurt to ask.

    Larry: same here, in fact you reminded me I have to re-torque the Miata's wheels, since I just had tires mounted.

    My Forester, meanwhile, is on its original rotors, even pads! So my obsessing has kept my brakes working nicely.

    -juice
  • jimmyp1jimmyp1 Member Posts: 640
    It does have a nice aerodynamic space shuttle sorta shape to it. And landing gear, the glider "skid" variety and a wheel up front. Free falling, gliding, flying or divebombing, it all paints a picture, eh? The noise must have been something.

    Jim
  • hammersleyhammersley Member Posts: 684
    Patty: Well.... maybe.

    Juice: It was an accident, honest. I had no issues with the car. No guns anymore, either. :)

    Cheers!
    Paul
  • ateixeiraateixeira Member Posts: 72,587
    Good. I feel safer now. ;-)

    That wheelbarrow reminds me of a miscreant mailbox that was haunting one of the topics a couple of years ago. A Blazer driver had rolled over trying to avoid it. Of course they blamed the mail box!

    As if it had moved into the middle of the street or something. The driver later reluctantly admitted there was another distraction...

    -juice
  • rshollandrsholland Member Posts: 19,788
    I called the dealer this morning, and they did say it was a warranty item. :)

    Bob
  • ateixeiraateixeira Member Posts: 72,587
    Cool, I'm glad they cover that. I bet some manufacturers would say it's not a powertrain issue and deny any claims after 36k miles.

    -juice
  • jlemolejlemole Member Posts: 345
    I just heard an ad on the radio that STS Tire Centers are now carrying Nokian's. I think they were a little hard to come by until now (unless you bought sight unseen from one of the internet dealers).

    Jon
  • cptpltcptplt Member Posts: 1,075
    just because they know the specs don't mean they will use them or their tools are calibrated properly!
    I've found that out from the 24psi inflated tires when they were supposed to be 32, the 75psi tires when 60 is the recommneded and 70 the tire's max, or the best was the Ford dealer who told me the lugnuts needed 100 lbft and when I actually asked the tech who did it how they knew using an airgun it was set to 100lbft, he looked at me funny and said , well I fingertighten it and then give it a half turn!
  • jason_elsjason_els Member Posts: 57
    I can say that Patti puts in a 110%. I mean... look its Sunday night and she is hear helping folks out.

    Patti is one of the major reasons I even looked at Subaru before I bought one. A year ago, when the Forester XT was just a wish, Patti and the Subaru team mentioned something about how there were no changes planned for the Forester but those plans could change and everyone here was saying that was Subaru-speak for, "there's something afoot." I held on and waited, nearly buying a CRV but low-and-behold the XT appeared on the horizon and I waited some more until I drove and ordered one this past August.

    For the past year I've been reading this forum and a few others dedicated to other cars and nowhere have I seen anything like a Patti. She has been pro-active, helpful, courteous, and uncommonly dedicated to the people here. I bought my Forester because it's a great car and because Patti is here.

    If we don't say it enough please let me do so. Thank you for all your time and hard work looking after a bunch of Subaru junkies like us. We love having you here and knowing that you and Subaru care what we think has made the Subaru experience something truly special. :)
  • subaru_teamsubaru_team Member Posts: 1,676
    for you to start my day! Thank you, very much, for your kind words. I love what I do here and to read a post like yours reminds me why!

    Thank you, very much. I think I'll just go about my day with a big smile, courtesy of Jason if anyone asks!

    Patti
  • njswamplandsnjswamplands Member Posts: 1,760
    its a great car. patti's support in here, juice and his great detail of everything that is subaru and great pictures of beat up subarus racing.
  • ateixeiraateixeira Member Posts: 72,587
    155k miles on that 2.2l automatic, which passed several so-called sports cars on the track...

    -juice
  • rshollandrsholland Member Posts: 19,788
    A right rear wheel bearing it was. Got that fixed under warranty, 52K service and had the rear brake pads replaced. Wifey is happy again. :)

    Bob
  • subaru_teamsubaru_team Member Posts: 1,676
    are YOU happy Bob?

    Patti
  • rshollandrsholland Member Posts: 19,788
    Bob is happy...

    Bob
  • fstevensnefstevensne Member Posts: 8
    Re: the "soundless" system in my Forester - I ended up taking my Forester to my dealer - DH didn't want to to to all the work to get the radio out, only to find that it was a problem with the radio itself rather than just a loose wiring harness (that would be beyond his expertise to fix).

    The dealer says there is a problem within the radio, and sent it to a local repair place they say they have had good luck with. I'm expecting to end up paying about $200 in all, with repair and reinstall. I suppose the Forester thinks it's very entertaining to develop a problem only a few months after the b-to-b warranty is up, but I'm not finding it too humorous. Oh well, 3+ years with no problems except the rear window seal coming slightly loose, so I can't really compplain.

    Faye
  • paisanpaisan Member Posts: 21,181
    For that much you can buy an MP3 player!

    You can probably get a stereo off e-bay for about $100 if that much for an OEM replacement.

    -mike
  • ateixeiraateixeira Member Posts: 72,587
    Well, last I checked it was about $140 for a take-off 6CD from a Subaru (Forester or WRX), but then she'd still have to pay $75 to have it installed. So it would cost about the same, maybe even a tad more.

    Don't worry 'bout it Faye, no biggie. Plus, you'll have a one year warranty on the repair. If you bought a used take-off stereo it could break tomorrow and you'd be back to square one.

    Radio failures aren't very common, so don't sweat it.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    Cool Bob. And the revised parts don't fail, I've yet to see a single one break.

    -juice
  • snowbeltersnowbelter Member Posts: 288
    The wear on my OE Bridgestone tires has gotten me thinking about replacements for the upcoming season of snow. Looked at Kumho 716s and Nokian WR. The price differential is more than $50/ tire. Are the Nokians worth the extra $$ or are Kumhos a bargain? Thanks.
  • hondafriekhondafriek Member Posts: 2,984
    The last few OEM 6 disc on Ebay have all gone over $200USD, I know I have been looking for one, I just scored one brand new still in the subaru wrapping, it was a warranty item but the guy put in a big buck aftermarket system so I am buying his 6 Disc.

      Want a laugh, there is one there now starting at $600USD guy thinks that because they are around $1100 from the dealer $600 is a reasonable figure to start from.

      Cheers Pat.
  • cptpltcptplt Member Posts: 1,075
    I just put some on my Windstar and I have had the older NRW on my Legacy for winter. They are very good, if you don't want to worry about running winter tires in warm weather, the Nokians are the way to go.I have 11K on the NRWs and they have the same tread depth as th enew Wrs still!
    The Kumho 716s are only all seasons, the WRs qualify as actual snow traction rated tires.
  • originalbitmanoriginalbitman Member Posts: 920
    Body shop did a great job. Looks perfect. They did have to replace the tailight too as it was showing condensation inside. As for the Siverado it is still in the shop. Estimate now up to $7k.

    bit
  • kenskens Member Posts: 5,869
    Good to know, bit! Before and after pics?

    Ken
  • hondafriekhondafriek Member Posts: 2,984
    Good to hear and you are happy with the job, how come the estimate has jumped on the truck? surely there was no hidden damage, after all your car was not rolling at 30 miles an hour.

      Cheers Pat.
  • paisanpaisan Member Posts: 21,181
    Got my dad's for $50, and picked up another one for like $50 or $100. That's the WRX 6-disc w/cassette.

    -mike
  • ateixeiraateixeira Member Posts: 72,587
    Demand must have jumped, maybe a lot more people figured out it would fit in most newer Subies.

    -juice
  • nygregnygreg Member Posts: 1,936
    Great news. I am glad it worked out for you. Just in time for the cold weather and, who knows....snow?

    Greg
  • nygregnygreg Member Posts: 1,936
    How true that is. Kids have to be happy too. :)

    Greg
  • hondafriekhondafriek Member Posts: 2,984
    Thats the WRX 6 disc with cassette, and I think juice has it demand is up.

     Cheers Pat.
  • bullmtnbikerbullmtnbiker Member Posts: 1
    Just picked up an '04 Forester XS Premium 2 days ago. The car/SUV drives great so far. I have a question regarding throttle tip-in, however. It seems that it's fairly abrupt in this vehicle. That is, stepping on the gas results in a fairly substantial "kick". I've figured out how to manage it but was wondering what other people thought of their throttle tip-in. Is this something I should have looked at or is it normal for the Forester?

    Thanks
  • timo43timo43 Member Posts: 23
    Hi, First, two things positive. Gee-- What a great board/resource this is. Reading through the postings, which I am addicted to, is always a learning experience and I appreciate the time knowledgeable people put into it. Second, we have had this 03 Forester for not quite a year and it has been a terrific vehicle. We got it for a trip back and forth across Canada, and with two adults, two children and a large dog, it was even more comfortable, dependable, and an overall pleasure than I could ever have imagined. Perfect!

    Just one snag. I posted on this board way back about the check engine light coming on fresh from the dealer at 50 kilometers. Since then, it has been a persistent nuisance. For the first 9000 kilometers, it came on almost every week for a day or so. The dealer replaced the 'faulty control- soloniod drain valve', but that did not rectify the problem. On our trip across Canada, the CEL came on the first day on the highway, and then as usual every other day or so until we had driven about 9000 kilometers. Then, surprise, it went off and stayed off-- although nothing had been done by any of the dealers. So it stayed off for about 10,000 kilometers, all the way back to home.

    When we got home, the dealer phoned and said Subaru had requested they replace the ECM-- which I gather is the computer monitoring stuff. (The trouble code, by the way, for the CEL was P1443). Well, about two weeks after this service, the CEL came on! A couple of days later, it went off, as usual. Now, a few weeks later, it is back on. I am waiting, as discussed with the dealer, until the 32,000 K service, as we live quite a distance from the dealer, and need also to take an expensive ferry to get there. The car seems to drive fine.

    One other thing, it seems to me that the light usually comes on with less than half a tank of gas, and most often on the highway at higher speeds, like 90 kilometers an hour. And yes, I know about tightening the gas cap-- always been very careful about that.

    Has anyone had any problem like this with a 03, or heard anything? Like I said at the outset, this is a wonderful vehicle, but I would like to solve this little problem. Thanks. Tim Kline, Sunshine Coast British Columbia.
  • ateixeiraateixeira Member Posts: 72,587
    Shoot, it they go back down to $50-100, you think they'd fit in a Miata? I should check out what the Miata harness looks like. My CD skips.

    -juice
Sign In or Register to comment.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.