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VW Eos hood won't open

Hello,I am new here. I just got a certified 2009 EOS LUX. I went to check under the hood and the inside release doesn't work. Have you ever heard of this?
Thanks in advance
Thanks in advance
0
Comments
Some places sell aluminum hood pulls, which eliminates this problem.
My 2003 hood puller was plastic and broke off also. I changed it to an aluminum one.