Timing Chain Damaged Due to Low Oil

amitkm

I am the Owner of a 2010 GMC Acadia (Purchased Sept 2009). I used to change my Oil religiously each time my Indicator showed me. I did that last Aug 2014. In January 2015, after my Battery was replaced (At the GMC Dealership), the Oil Change Clock got reset. As a result I did not get any feedback regarding my Oil Level for 3 months.

Last week ,my car randomly started decelerating and kicking back as I tried putting the brakes. When taken to the Dealership, I was told that the timing chain got damaged due to Low Oil Level and I had to pay $3200 to fix that along with Coolant Flush, Fuel Injection Service, Brake Fluid Flush and Power Steering Flush.

Can someone tell me if this is an expected behavior of a car and whether I have any recourse since this is a pretty hazardous issue as it happened with my wife and children inside the car.

thecardoc3

Say no to the flushes, if for no other reason just tell them that you don't have the money to do them. When it comes to the oil level its a tough way to learn but opening the hood, checking and adding oil when necessary is part of vehicle ownership and something that is not correctly followed through by a lot of owners. GM also requires that if the maintenance reminder gets reset for any reason then the oil change interval reverts to the old 3mo, 3000 mile interval. How many miles were on the car when this occurred?