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Wheel Alignment, Balancing,& Vibration at 60 and up!!
ckcorpmgdcare
Member Posts: 2
I have a Limited 2001 Highlander and have had nothing but trouble with it pulling to the right since I got it!!!. The steering wheel also vibrated like crazy if you drove over 60mph. I currently have approximately 18,000 miles on the vehicle. Over the past year and a half I worked with two Toyota dealerships, went through the arbitration process, and had limited communication with the VP of North America sales through his assistant.
The dealerships gave me 5 four wheel alignments over the past year and a half and they also replaced those Goodyear Integra tires with another BAD set of Goodyear Integra tires. The arbitration process was a joke and a waste of time so I would not even waste my effort on an organization that truely doesn't care about taking care of its customers.
After reading the edmunds message boards we decided to replace the tires with MICHELIN SUV ALL TERRAIN tires and have another four wheel alignment. We did this last week and the Highlander drives like a new car!!!!! It does not pull to the right nor does it shake anymore at speeds above 60 mph!!!!!
I am tempted to send my bill to the VP of North America Sales and tell him that Toyota needs to rethink its relationship with Goodyear.
The dealerships gave me 5 four wheel alignments over the past year and a half and they also replaced those Goodyear Integra tires with another BAD set of Goodyear Integra tires. The arbitration process was a joke and a waste of time so I would not even waste my effort on an organization that truely doesn't care about taking care of its customers.
After reading the edmunds message boards we decided to replace the tires with MICHELIN SUV ALL TERRAIN tires and have another four wheel alignment. We did this last week and the Highlander drives like a new car!!!!! It does not pull to the right nor does it shake anymore at speeds above 60 mph!!!!!
I am tempted to send my bill to the VP of North America Sales and tell him that Toyota needs to rethink its relationship with Goodyear.
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Comments
Some 5400 miles ago, I put a set of 4 Goodyear Wrangler RT/S tires on my 1999 Ford Ranger pickup truck as an act of opportunism. Ford Motor Company had sent me a letter offering to replace my Firestone Wilderness AT tires for free (except for the road warranty package at just under $15.00 per tire). I elected the choice to go to a Goodyear company owned outlet and get the job done. Other choices involved me paying and then sending in for a rebate. I am having much the same problem as you had. I seem to be getting close to what may prove to be a solution. Perhaps I'll have more to post soon. I have returned to the Goodyear store some 4 times in less than 6000 miles and have had rotations, rebalances, and one tire replacement. Of the 4 original RT/S tires, 3 required large amounts of weight to "balance." This was my first hint at what is wrong. The company store replaced the worst one of the 3, and insists that I just keep coming back rather than to replace the other 2.
Obviously each manufacturer can make some good tires the survey considered all tires across the entire manufacturers line.
Actually Firestone typically beat Goodyear in most categories.
I had a coworker who replaced his wranglers with another set due to normal wear-out, and he got smooth tires with barely any extra weight needed, this right before goodyear started turning out every tire they could for the KILLER! recall.
we can guess how these tires got unbalanced... make 'em fast on whatever molds they could get steam into, with whatever help they could dig up for 3 shifts.
I've had good goodyears in the past, and am not ready to write 'em off. however, I got such a nice set of Generals in the "customer satisfaction adjustment" that Ford ran to get the rest of the KILLER! tires off their vehicles that it will be a while....
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As soon as I posted the above, my other post popped up. I went ahead and deleted it, to cut down on confusion...
Hey, I'm okay, I tell yuh! (:^]
// edit // and after posting, I don't see #8 any more, either. guess MY browser's packed up.
I don't really feel much in the steering wheel (heck a 1967 steering is so numb the wheel could fall off and you wouldn't feel it), the alignment seems good, and I've had the tires spin-balanced three times in the last 3,000 miles.
The tires are from 1994, Goodyear Decathlon's, and I'd hate to replace them for no reason. The four steel wheels are original, to the best of my knowledge. The tires show no unusual wear, though the car has only been driven about 4,000 miles since then.
I'm thinking one or more tires have developed a bad belt or a flat spot that appears once the tire warms up, and maybe I should take the plunge and replace them. Is that the best course of action?
http://www.tires.com
Harry
The car also has gas shocks, obviously not original.
It is odd because sometimes the car is jet-smooth, but the problem seems to be mostly at the speeds mentioned above. I've considered whether the toe-in, camber, and caster settings are correct; I have the shop manual with the settings. Again, the tires show no unusual wear, just the whitewalls are getting dingy with age.
Harry