Vibration or Shudder Problems (Beware Future CR-V Buyers!!!!!)(Please Read)
We had purchased our Honda CR-V 2WD E-XL on 5/2/2015. When we hit around 500 miles the vehicle started a jerking or shuttering from a complete stop when hot. This condition continued from week 2 to 3 of ownership and decided to schedule a service appointment. The car sat for a couple of days and the problem disappeared so I canceled the appointment. On 5/27 my wife and I decided to go into town to run some errands and the shuttering problem started all over again except this time I was lucky enough to be near our Honda dealer. I pulled into service and the problem was witnessed by a couple of service people and thought that a computer update would fix the problem. After 45 minutes we were told Honda is aware of the problems and was given a copy of a Honda Tech Line Summary Article dated April 7, 2015. The article number is ATS 150401 Version 1. Below is the Document Text.
HONDA.. Tech Line Summary Article
April 7, 2015
ATS 150401 Version 1
Customer Reports a Vibration or Shudder
AFFECTED VEHICLES 2015 CR-V
Do you have a vehicle that, according to your customer, vibrates or shudders under any of these conditions?
• At idle
• Under light acceleration
• At low speeds
• Between 1,100 and 1,500 rpm
• Between 1,600 and 2,200 rpm
We're aware of customer reports of this concern and we're actively reviewing it by analyzing available data and customer comments and doing actual vehicle testing. Our review is still in progress, so there's no product improvement available at this time.
Keep in mind that some vibration is normal and just a result of the engine and transmission technology. It presents no operational or safety concern.
To save you time, there's no need to call Tech Line about this concern; they don't have any more information than what's included in this article. Just so you know, we've created a video that we encourage you to watch and have the service advisor share with your customer. Click (I believe the Bogus YouTube Video is here to watch.
Once we finalize our review, we'll update this communication and share information about any planned product improvements and their availability.
Tech Line information is updated as needed and may be revised as new or improved information is issued. When an article becomes outdated, or is replaced by an official AHM publication (Service News or Service Bulletin), it will be deleted.
© 2015 American Honda Motor Co., Inc. All Rights Reserved Page 1 of 1
How can a dealer or Honda Motors deliberately sell these vehicles to unknowing customers? Shame on them!
All I can say to any future CR-V customer do your research online before you buy. Our CR-V drove wonderfully until it hit 500 miles. Ask yourself can you live with these kind of problems for as long as you own your CR-V? I can not and do expect I will have to Lemon Law the vehicle.
HONDA.. Tech Line Summary Article
April 7, 2015
ATS 150401 Version 1
Customer Reports a Vibration or Shudder
AFFECTED VEHICLES 2015 CR-V
Do you have a vehicle that, according to your customer, vibrates or shudders under any of these conditions?
• At idle
• Under light acceleration
• At low speeds
• Between 1,100 and 1,500 rpm
• Between 1,600 and 2,200 rpm
We're aware of customer reports of this concern and we're actively reviewing it by analyzing available data and customer comments and doing actual vehicle testing. Our review is still in progress, so there's no product improvement available at this time.
Keep in mind that some vibration is normal and just a result of the engine and transmission technology. It presents no operational or safety concern.
To save you time, there's no need to call Tech Line about this concern; they don't have any more information than what's included in this article. Just so you know, we've created a video that we encourage you to watch and have the service advisor share with your customer. Click (I believe the Bogus YouTube Video is here to watch.
Once we finalize our review, we'll update this communication and share information about any planned product improvements and their availability.
Tech Line information is updated as needed and may be revised as new or improved information is issued. When an article becomes outdated, or is replaced by an official AHM publication (Service News or Service Bulletin), it will be deleted.
© 2015 American Honda Motor Co., Inc. All Rights Reserved Page 1 of 1
How can a dealer or Honda Motors deliberately sell these vehicles to unknowing customers? Shame on them!
All I can say to any future CR-V customer do your research online before you buy. Our CR-V drove wonderfully until it hit 500 miles. Ask yourself can you live with these kind of problems for as long as you own your CR-V? I can not and do expect I will have to Lemon Law the vehicle.
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Comments
If you're in the market, best check out the one you plan to take home carefully to see if there are any "bad" vibes that affect your enjoyment of the car.
I do hope those with problems have them fixed to their satisifaction.
Cheers!