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Comments
They could have called me back if the first service was a mistake. Apparently they didn't follow up. The CAA called me back 5 min earlier to confirm the service people would be on site within 5 min.
I never received any apology from Honda Roadside Assistance. I asked them what number to complain. They said it's the same number, and all they do is to log my complain.
It was my first call to Honda Roadside assistance.