Purchasing, price matching
my sister is buying a used 2011 dodge durango citadel trim, so purchasing the vehicle for 33,000 and had noticed they dropped the price to 27, after paperwork started now nothing is finalized pending documents and can easily be changed to my knowledge. I think they should honor the difference and fix it.... but how to approach that? who to speak to specifically? what to say? and overall explanation. i'm very curious and could use help ASAP.
stever Guest Posts: 52,454Oh, they'll probably say the internet price is a mistake or includes some incentives that your sister doesn't qualify for. May have to drag out the magnifying glass to see all the fine print.
Advice still stands - tell them to adjust the price or walk.
May as well pull up some similar SUVs on other dealer's inventory lists before talking to the dealer - you may need to soften up your sister a bit to convince her than there are plenty of other cars for sale out there.5
My recommendation would be for you or your sister to tell the salesperson you are working with that you see that the real price per the ad (or whatever) is $27,000 and you expect the sales price to reflect that.
If they won't lower the price, then it's probably better just to walk out and start over.