Mazda3 Maintenance & Repair

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Comments

  • jmillsjmills Member Posts: 77
    I provide my own oil- because My Dealer does not carry Castrol Synthetic and still pay $20 for the filter and labor, I do get free coffee.

    My $20 documents that I have performed the necessary maintenance should I have engine problems!!
  • sandman46sandman46 Member Posts: 1,798
    How long do you plan to keep your 3? You still seem pretty unhappy with it and I feel bad about that but maybe you should sell the car and get something which will make you happier. A car shouldn't be giving you so much agrivation...and most of your posts sound a bit unhappy.
    I do hope you will resolve all the problems with the 3, but if not, let it go!

    The Sandman :)
  • ggoinsggoins Member Posts: 57
    my dealership gives me jack. they put a sticker on the windshield thank me for coming in and take $25.00 out of my account for an oil change. the woman at the cashier's desk is sweet, the parts department offers to assist me without being asked. not the range rover set but they get the job done without fanfare. I do not like bagels even the name makes me tense =)
  • z71billz71bill Member Posts: 1,986
    Unhappy? What gives you that idea!

    I did have more than my fair share of problems with my 2004 Mazda3 S - 16 trips to the dealer in 22 months & 18,500 miles. But since I had 5 vehicles (if a motorcycle counts) I did not need to rely on the Mazda3 - or I would have dumped it - but at this point all of my issues (except the weak AC) have been 100% fixed - and even the AC is better since the dealer made an adjustment to a cable & I got my windows tinted - that really helped.

    Obviously I would not have purchased the Mazda3 if I didn't like the way it drives - even after all of the problems I still do.

    I was at the breaking point a few times - but could not see any other cars I really wanted - so I stuck it out. Most likely I will keep the Mazda3 for another year or two -
  • dridedride Member Posts: 139
    What is everyone paying for an oil change at their dealer? Mine charges $36.00. Also, they told me to change my oil every 3k miles, yet my owners manual states every 5k miles. I am going with every 5k. Does anyone change more than that?
  • lifestarlifestar Member Posts: 44
    It depends on what area you live and what the dealership at that location recommends. My dealership recommended (and even circle) the maintenance cycle that includes the 3K change b/c I live in the NE and it's a better idea to have the oil change sooner than later in the cold of winter. Other places in the US you can go with 5K and nothing bad will happen. It's all about the engine performance b/c I notice that whenever I go pass the 3K mark on my engine, by the time I hit around 4K, my engine seems slightly sluggish, not much, but just enough that I would notice that it took a littler longer to warm up in the morning. Anyhows, hope that helps.
  • mrblonde49mrblonde49 Member Posts: 626
    The 2 specified oil change intervals are 5K (most conditions) and 7.5K (ideal conditions). In the northeast, that would mean 5K. They are going by the overhyped 3K interval that many places push, no matter what the engine calls for. It can't hurt the engine, obviously, but I feel that they are ripping you off. I had my oil changed at the dealership at 2K (for some extra protection after break in) and the sticker said 7K for the next one, so this dealership says it's fine at 5K intervals. I had a coupon for $21.95 (normal price $29.95)
  • browns_019browns_019 Member Posts: 1
    Has anyone had any problems with their radio?

    i just bought a 2006 Mazda3 S less than 24 hrs ago,the radio will not turn on, and orange backlight on the station display seems to flicker occasionally. Any one know of a quick fix, or am i headed for another grueling affair with the dealership?
  • ggoinsggoins Member Posts: 57
    no problems with the radio here. our son drives the vehicle and we would know....hope it is not to grueling....sound like a wiring issue.
  • cafastlanecafastlane Member Posts: 11
    I don't know if anyone has had this problem but my sister's '05 makes a sqeaking sound when she's breaking in reverse. She's taken it in to Mazda and they so-called "fixed" it 3 times already, but the problem keeps coming back every time.

    I just found out yesterday that the rubber part that outlines the bottom of her passenger door is literally falling off since last week. Before that, there was a sticky sound at the opening/closing of that door.

    Her car isn't even a year old yet but the wheels need to be realigned already. She's only driven about 6700 mi with no accidents.

    I'm quite worried she has a lemon or something. I'd appreciate any advice on this.
  • tburrisstburriss Member Posts: 1
    It's probably a little late for advice, but I have the very same auto and soon discovered how bad it is in snow with those stock 17 inchers. I put on Blizzaks. I put them on a set of 16" rims which works great.
  • z71billz71bill Member Posts: 1,986
    The rubber seal around the doors is easy to pop back in place -

    I had the same problem -
    A 3/4 full can of Coke left in the drink holder (in the door) the door gets closed - the coke gets spilled - and goes right into the rubber door seal.

    Hard to blame the car for this.
  • socalgirl01socalgirl01 Member Posts: 13
    I notice the same problem with the sqeaking sound when breaking in reverse and I just have the car for a month. Did they ever find out the cause?

    >>I don't know if anyone has had this problem but my sister's '05 makes a sqeaking sound when she's breaking in reverse.
  • sandman46sandman46 Member Posts: 1,798
    We just had the alignment checked on Monday and it was a bit out and they re-aligned the car under warranty. Cars do go out of alignment...hitting curbs, pot holes...etc. We have just inder 9k miles on the car.
    I wish folks would wake up and realize that cars don't come with life long alignments...things do happen. But to somehow blame this on the car seems a bit crazy to me!

    The Sandman :)
  • gabbydoggabbydog Member Posts: 7
    I see so many concerns about the lame AC. I don't get it. Maybe I'm lucky, but my 3 blows cold. I live on the Texas Gulf Coast, and for an AC to be OK here, it should be good enough anywhere.
  • sandman46sandman46 Member Posts: 1,798
    Ours blows cold also. We're in South Florida and we chose this car over the Jetta. Still very glad we did!

    Zoom Zoom.

    The Sandman :)
  • z71billz71bill Member Posts: 1,986
    I am sure a few have heard this before - so they can just skip it - its kind of long!

    About 1 month after I bought the Mazda3 we went from Houston to the Galveston sea wall (I would call it a beach - but that would be a stretch) - its about 60 minutes from my house - 95% straight down I-45. On the way down the temp was around 75 - 80 degrees - the AC worked fine. BY fine I mean we did not even think about it - we just turned it on and the car got cool. But on the drive home it was very hot - over 90 for sure + no clouds in the sky so the sun was really beating down.

    The car had been parked in the sun - windows up for over 3 hours - black car - black interior - black dash - it was very hot when we first got in. So I rolled the windows down - and turned AC on high. After a block with the windows down I rolled them up - and left the AC on high. The AC was blowing cool air - but the car was still hot. At this point I had really not given the AC much thought - but by the time we had gone all the way through Galveston and were on the highway - doing about 60 - I did notice the AC was not doing its job. I checked to make sure the recirc button was on - then changed it to outside air - then back to recirculate - tried fan speed 3 & 2 & 4. We drove about 45 miles - speeds between 55 - 75 and the car never cooled off. When we got about 10 miles from our exit the traffic started to back up - it does that in Houston - we spent the next hour stuck it traffic - move ahead 10 feet - sit for a minute - repeat - by this time our car was getting VERY hot - we were all sweating - the AC was in a constant cycle - cool air for about 10 seconds - then warm air for about 10 seconds. After about 20 minutes we just turned the AC off and ROLLED DOWN THE windows.

    I may not be an automotive genius - but I do know that the AC system in a new car should do better than this.

    I took the car in the next Monday - they could not find anything wrong with it.

    So I ask the service manager to take a ride with me - it was a nice hot day - we drove a few miles - and by the time we got back to the dealership he had sweat soaking through his shirt - he said - I SEE WHAT YOU MEAN - IT SHOULD DO BETTER THAN THIS - so I left the car another day and his tech ran all the tests over again - and he (the tech) talked with Mazda technical service.

    I was told that the car was operating as designed and there was nothing that could be done.

    NOW FINALLY THE POINT -

    If you are LUCKY and get a good AC system you don't have a problem - your AC cools your car and you are happy. Sounds like you have a good one. BUT if you do get stuck with an AC that does not cool the car then Mazda will not fix the problem. I know this is a fact - because I have experienced it first hand PLUS I know of many other people who also claim their AC is weak and so far Mazda has not fixed any of their cars either.

    That is the real problem - its not just that some cars have weak AC - its that Mazda (so far) has not done enough to solve the issue.
  • ggoinsggoins Member Posts: 57
    sur nuf...have read many posts about poor A/C on the mazda. perhaps we should start a petition since mazda is not listening get their attention if it hits road and track autoweek.....? Mazda used to stand well behind it's products...get the press attention and I guarantee you they WILL act ....there are many unhappy customers here...
  • audia8qaudia8q Member Posts: 3,138
    have read many posts about poor A/C on the mazda

    the overwhelming number of complaints come from a few posters. I don't doubt that the A/C might not be perfect for everyone. The same can be said about alot of import cars A/C systems...If there was a widespread problem or defect with the A/C system you would hear about it from thousands of people not just a few.
  • wildthingwildthing Member Posts: 25
    The brake squeal on reversing is a known problem. Search this Mazda 3 forum and you'll find lots of entries. There are also Mazda Technical Service Bulletins out on this subject. I own both an '05 Mazda 3 Sport and Sedan, and they both have this problem. I just had my sedan serviced with special order pads provided by my Mazda dealer to fix this problem. Had to wait a couple of months for them to arrive from Japan. My brakes still squeal. Spoke to the Service dept and they said I should give them a chance to "wear in" (LOL !!)and if they still squeal at my next service, they'll revisit the problem.

    I believe the problem will turn out to be unfixable. I think what happens is that condensation builds up on the brakes...the Mazda wheels look realy nice but everything inside them, including brakes, are very exposed to the elements. The condensation builds up when the car is parked and you get a layer of rust. When you back the car up, that rust interacting with the wheel causes the squeal...after a shot drive, the rust wears off and no more squeal. I'm not a car expert, just my own theory.
  • lifestarlifestar Member Posts: 44
    I've noticed the same thing, but after driving a bit the squeaking disappears. Usually the rust and the weird sounds happen after major storms, snow or rain, more snow lately. However, the thing that concerns me is the rust. Over time is it possible that the brake rotors will be so worned down b/c of the accumlation of rust growing on them? I'm no expert, but if the rust is literally rubbed off while driving, doesn't that mean everytime rust forms that a layer of metal is gone which in turn would mean the rotor is slowly wearing thinner and thinner?
  • jbolltjbollt Member Posts: 736
    I doubt it is rust..or condensation causing the squeel... as my son's 05 hatchback does the same thing, and we are in TUCSON AZ...VERY dry..no rain in months, and ave humidity this time of year is about 10-15%. We do get "high" humidity, when during the summer monsoons...everyone complains about how humid it is.. 40-50%!!! LOL

    edit..I lied! 19% as I type this.
  • brodie2brodie2 Member Posts: 32
    I have been experiencing two major problems with my 2004 automatic Mazda 3 - one is a sudden power surge when my foot isn't on the gas pedal and the other one is all the warning lights coming on at once and the car shutting down on its own while driving. I have been to Mazda many times and they say that they know that this is a problem with the 3's as many people have complained about it but they don't know how to solve the problem - does anyone know what could be causing this :cry:
  • qddaveqddave Member Posts: 164
    Funny how the majority of complaints on here revolve around poor A/C. Talk to the dealer's....nothing.

    brodie2 mentions an issue with his car shutting down. I think I can count on my hand the number of posts here regarding this issue. Dealer claims it's a common problem.
  • z71billz71bill Member Posts: 1,986
    Interesting concept -

    The best explanation is a dealership employee that is pulling things out of thin air (making stuff up or maybe is just a plain old liar)

    I think these problems would be considered a safety issue - so if they really are wide spread then we would have heard about them and even Mazda would have determined a way to fix them in record breaking time (which for Mazda would be about 18 months)

    The AC defect really only effects a small % of owners - even if the defect is in a larger % of cars.

    Even in the cars with the defect - the AC works good as long as the temp is below 80 degrees - does ok when the temp is 85 degrees - get much over 85 and add in some bright sunshine and that is when the issue starts to show up.

    So if you live someplace that only has a few really hot sunny days - even if you have a defective car - its not that big of a problem. Plus throw in the fact that to some people 79 degrees feels cool to others its warm .

    So in order for the defect to become a problem you need to have an owner who lives someplace that is normally hot and sunny - plus feels hot when the temp is say 80 degrees - plus the car need to be one of the ones that is actually defective.

    But if you live someplace that is really hot and sunny and you get stuck with a car that has a defective AC you get to sweat while you drive 100+ times a year - it is a REAL BIG ISSUE - so the small % of owners who have this combination complain a lot. I know 3 other Mazda3 owners - all think the AC is weak - but they have never complained about the heater! Maybe because they almost never need to use it in Houston.
  • ggoinsggoins Member Posts: 57
    I agree with Zman. we owned a 323 with weak air same issue...and the analysis is sound....the other issue of the car shutting off or charging forward without pressing the accelerator....surely IS a major problem...any more info appreciated on that...our kid drives the car...
  • brodie2brodie2 Member Posts: 32
    I have been experiencing several problems with my 2004 automatic Mazda 3. The car has stalled and shut down on me several times. I also keeping getting this power surge when my foot is off the gas pedal. Mazda has told me that their are aware that this is a problem with the car - but they don't know what is causing it or how to fix it. Has anyone experienced any of these two problems - please help! :cry:
  • lifestarlifestar Member Posts: 44
    So today in MA we're getting a lot of the wet, slushy snow that can make the roads really a pain to drive in, esp. without sand and salt. I decided to take a backroad to get to my office to avoid a major clogup on 495, and eventually I saw another mazda 3 hatchback, like mine, but a different color, on the side of the road. Apparently the lady spun out on the road and I noticed her tires and rims were the original OEM ones that Mazda give out.

    In the end, I'm glad I switched to these snow tires of mine. Those OEMs were spotty in rainy conditions, now this has just validated how bad they are in the snow for me!
  • mazdaburghmazdaburgh Member Posts: 5
    I just had Sirius installed in my '04 Mazda 3HB at BestBuy. I'm leasing so I had the installer just hook up to the power source. The receiver is attatched to the glass w/suction cups in just above the defrost vent. The antenna is attatched to the roof/passenger side near the glass. So far so good.
  • moontommoontom Member Posts: 28
    So the info sheet on the upgraded Bose audio for the Grand Touring makes reference to "5 equalization settings." I can't seem to find them, or any way to modify the tone/EQ of the system. can anyone help?
  • dufosdufos Member Posts: 16
    The A/C complaints are well documented in other forums.
    One conducted a poll and found a 50/50 split, from what A/C to average and to OK. So a 50/50 range I feel is not very good. A 5/90 would be more acceptable.
    As for the dealer knowing or not having not heard any complaints is absurd. Not every M/3 owner is on the internet or do not bother with forums such as this one to express their concerns good or bad. Dealers use the guilt trip or play dumb by telling you "you are the first to bring up your problem". Take your car in after the warranty runs out and see how fast they want to help you.
  • dufosdufos Member Posts: 16
    A poll result from another forum on the weak A/C issue.
    No year was specified or model, just a general poll.
    Poll date Oct/05

    Excellent....0%
    Good.........21%
    Average......27.9%
    Poor.........40.7%
    Sucks........8.1%
    What A/C.....2.3%
    Total Votes..86
    Above average a total of 21%
    Below average a total of 51.1% :sick:
  • ivan_99ivan_99 Member Posts: 1,681
    Mine is "Pretty good"...
  • z71billz71bill Member Posts: 1,986
    I would like to see a poll of the owners who HAVE WEAK AC systems rate how happy they are with Mazda's response to the problem. Anyone want to guess what the result would be?

    This would really be measure of Mazda's ability & willingness to solve the difficult problems.

    Although I would not try and prevent people that have good AC from posting about the problem - it is kind of like the guy with no kids trying to give me advise about how to raise mine.

    So far the best way I have found to solve the weak AC issue is to have your windows tinted.
  • dridedride Member Posts: 139
    I agree, my dealer even recommended the window tint before purchase, and even set it up for me. I got it done for $200.00 @ 20% for 5 windows. This helped a great deal!
  • ex_tdierex_tdier Member Posts: 277
    The A/C complaints are well documented in other forums.
    One conducted a poll and found a 50/50 split, from what A/C to average and to OK. So a 50/50 range I feel is not very good. A 5/90 would be more acceptable


    Can you provide some links or names of the other forums? I am presently involving Mazda Canada on this and some other issues with my 3.

    the overwhelming number of complaints come from a few posters. I don't doubt that the A/C might not be perfect for everyone. The same can be said about alot of import cars A/C systems...If there was a widespread problem or defect with the A/C system you would hear about it from thousands of people not just a few.

    I seriously doubt this. This is being naive. That's using the same rationale as the dealer or manufacturer telling you that there is no such problem and they havent heard of it before. In fact, there was a recent news show that aired in Canada that just exposed this kind of tactic by the dealers and manufacturers. You wouldnt by chance be working for a dealer? :P
  • ex_tdierex_tdier Member Posts: 277
    Ours blows cold also. We're in South Florida and we chose this car over the Jetta. Still very glad we did!

    How strange, I traded in my 02 Jetta for the Mazda3 and my Jetta blows the A/C in my 3 out of the water.
  • richmlrichml Member Posts: 156
    Imagine there was a site - a forum dedicated to the Mazda3 - what might it be called?

    I'd tell you, but the moderators don't allow links to other sites to be posted.

    Think about the first sentence, and rev your search engine.
  • mpg60mpg60 Member Posts: 71
    Hi,

    I don't believe the equalization settings can be adjusted. Mazda tuned the Bose system to the exact specifications to the interior of the 3 for the best audio responses. The equalization s/b pre-set to these interior specifications.
  • ex_tdierex_tdier Member Posts: 277
    I got that site. Oh, didnt know there was no links allowed here. Thanks for letting me know.
  • ex_tdierex_tdier Member Posts: 277
    It is VERY easy to remove stereo. The key is removing the fake carbon fiber strip on the dash - you just carefully pull it out, starting from the right. Once it's off, you remove 2 screws holding in stereo, and slide it out. Loads of info for all of this on the site I mentioned above

    Sorry, where's the link to removing the stock radio :confuse:
  • audia8qaudia8q Member Posts: 3,138
    yes I am a dealer...I am basing my information on real world warranty claims for the complaint...not just a few posters on a website. What would I have to gain by saying otherwise? I don't sell to people on here and don't want to...Remember, we get paid to fix problems....so if the car has problems, TSB, recalls it benefits me...So what would I have to gain by sending people away without fixing something?? nothing.
  • richmlrichml Member Posts: 156
    Remember, we get paid to fix problems

    Maybe you could explain something.

    Our 3 is the fifth new Mazda we've purchased. When we brought some of our other vehicles to be serviced under warranty, the service department was reluctant to make some of the repairs.

    Aren't the dealers reimbursed by Mazda regarding warranty repairs? Why would a service department try to avoid making a repair covered by warranty?
  • z71billz71bill Member Posts: 1,986
    Before the dealer gets paid Mazda must approve the repairs - no approval no reimbursement.

    The dealer could of course fix something and pay for it out of their own pocket - but 99.9999 % don't do this - can't say that I blame them (the dealership).

    Not 100% sure about the Mazda procedure - but I assume they are using the same system as everyone else - if its something that is a known defect - like the grinding brake problem - and Mazda has a TSB out on it - then the approval is almost automatic - same thing if the problem is something obvious like an oil leak or broken motor mount - even if no TSB is issued.

    If you have a major problem like a blow engine then Mazda must give the formal go ahead before the work gets done. They may even send out a corporate rep to look at it - or have the dealership send the defective part in to Mazda.

    In the case of the defective Mazda3 AC system Mazda WILL NOT APPROVE any work. They have made the decision to just not fix the problem.

    I sure wish I was wrong about this -

    audia8q - I recall a post from you a while back - something about only "a few" customers had AC problems - did you do anything to fix the problem - or just tell them - its working as designed.

    The way I see things may not always match up with what others think - but just because the problem is only in a few cars seems like a lame excuse for not fixing the cars that do have the defect.

    Imagine if you bought a DVD player at Walmart and when you got it home found out it did not work - what would you think if - when you tried to return it they told you - sorry we can't take it back because only a few people have had the problem.
  • dufosdufos Member Posts: 16
    Correct me if I am wrong but I think warranty work does not pay as much to the dealer from Mazda as if the car was not under warranty for the same repair. A different rate for warranty work. I also have heard that the dealer is given so much $ per car to cover warranty work. So the dealer likes to keep the warranty work down so there is more money in their pocket instead of paying $ to their employees. Remember if they do not want to do a repair under warranty and you bring the car to them after the warranty runs out they will be more than happy to fix it because the money comes from your pocket not Mazda's or the dealers.
  • dufosdufos Member Posts: 16
    I was in the Mazda5 forum and have found that "qddave" has posted there also, at least 2. Each post of his appears to defend Mazda and suggests that any concerns of a member to be in the heads of the owner and not a Mazda problem. Not his exact words but that is how I read into his posts.His posts here seem to have the same theme as some other members here have mentioned.
    While in the Mazda5 forum there also seemed to be a concern with the weak A/C. Some think it's ok while other do not.
    One poster said he had his kids in the back 3rd row seat and the kids said the car was too cold with the A/C on and he had to turn it up, it was a very hot day. Another poster tested the car and sat in the back 3rd row on a hot day and he said the A/C did not feel it was reaching the back and it was uncomfortable in fact unexceptable.
    Problems with the Mazda 5 that I have seen, weak A/C, door rattles,sliding door will not latch,stalling, hestitation and the recall for the exhaust fire. Do some of these concerns show up in the Mazda3?
    I enjoy my Mazda and to this point I do not have any major problems but have some defects mentioned on this forum. Or has forums like this one brain washed me into thinking I have a problem that doesn't excist.
  • namiboynamiboy Member Posts: 19
    this is the honest truth: when my wife got home today i used a raytek to check the a/c temps in her mazda 3. first let me say that she says it isnt that great. anyway, i swear that it was about 70 outside and in outside air mode i got a temp of 46 out of the center vent, then i switched it to recirc mode and got a 41 out of the center vent after 2 minutes. is that bad? if it was 90 outside it would be 66 no? i know that in a house a/c you look for about a 15 degree difference from outside air to the temp coming out of your vents. discuss.
  • backybacky Member Posts: 18,949
    In the South and Southwest, if you get only 15 degrees difference coming out of your vents in your house, either you like it nice and toasty in your house, or you are in trouble.
  • qddaveqddave Member Posts: 164
    dufos,
    I, in no way, think that owners posting on Edmunds are making these issues up. I applaud all who do research on websites like this, trying to get some insight on their vehicle when the dealer may not be looking out for the best interests of the customer. I also am in no way defending Mazda. I see the automotive industry from the other side every day (Tier 1 supplier), and I can understand why Mazda makes some of the decisions they do, not first hand, but from what I've seen from other companies. I guess I try to play devil's advocate and bring another viewpoint to the table.

    Regarding warranty, I've worked with Chrysler warranty and they must be the complete opposite of Mazda. Their dealers will change any part on a vehicle, just to satisfy the customer, broken or not. But what happens is Chrysler pays for it, then they charge the supplier if there is no real issue with the so called defective part. Then the next program comes along and the supplier charges more because they know Chrysler will come hunting for warranty reimbursement throughout the program life. So in one way, Mazda having such a short leash on their dealers may in fact be keeping prices down. On the other hand, how many current and potential customers are they losing.

    And about post #2984, I didn't mean to imply that the A/C was not a real issue. I simply found it amusing that brodie2's dealer mentioned that he had seen more issues of the 3 stalling, than the obvious issue of A/C mentioned all over the web.
  • dufosdufos Member Posts: 16
    My car is an 05 and it has, according to Mazda,the diffuser plate already installed at the factory. I have the early morning brake squeak and again according to Mazda it was corrected in the 05 models that was a problem in the 04. So who do I believe or what should I believe. I think the A/C system is unfixable. There are other A/C gases that report to give cooler vent temps and compatable with any system. Do you think Mazda would try them and if it works would they offer a fix? ...don't think so. Mazda has admitted a A/C problem by adding the diffuser plate but is still short of a true fix. I think they have a warehouse full of these A/C units. To keep the cost down they order large quanities so they need to keep using them till they are all gone. But others will still buy the car because it looks so darn good, handles well, and fun to drive and they still ignore a long list of reported defects here and on other forums which I think is longer than any other car manufacture forums I have looked at.
    By the way my a/C is not great either, below average.
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