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What Does the Warranty Include? - 2016 Kia Optima Long-Term Road Test

Edmunds.comEdmunds.com Posts: 10,059
edited April 2016 in Kia
imageWhat Does the Warranty Include? - 2016 Kia Optima Long-Term Road Test

The 2016 Kia Optima, and indeed all Kias, have an industry-leading warranty. But exactly does that include? We explain.

Read the full story here


Comments

  • kirkhilles1kirkhilles1 Posts: 863
    Interesting. I will say that it seems more of game-playing than impressive to me though. The warranty changes when you sell the vehicle? WTF? Basic vs Bumper-to-Bumper? Okay, I guess it's a little better. Put it this way, at least for Honda, you can find dealers online that offer 8 year/120k Bumper-to-Bumper ($0 deductible) Hondacare warranties that range from $1,000 (Civic) to about $1,500 (Pilot). I don't think its unreasonable to try and stand out with a 60k bumper-to-bumper.

    Those free maintenance plans are nice too that some offer.
  • vvkvvk Posts: 193
    Hyundai/Kia dealers are notorious for trying to refuse warranty coverage. Most people who are lured by the "10 year warranty" find out later that the warranty is not worth the paper it is written on. Google it -- it is easy to find.
  • bankerdannybankerdanny Posts: 1,021
    "Keep in mind that if you should sell the car, the powertrain warranty is reduced for that second owner to 60 miles and 60,000 months. "

    A 5,000 year warranty sounds impressive, but really, who keeps a car longer than 1,000?
  • greg128greg128 Posts: 422
    My son's friend bought a new 2010 Elantra. He does a lot of driving and within a couple of years the trans went at 40K miles. It was replaced under warranty. Sure enough 2 years later the trans went again at 80K miles. This time they refused to replace because they said he was not the original owner because his father had co-signed for him,

    He wound up with a new 2015 Elantra while low-balling him on the trade. New one is OK so far as far as I know.
  • jklag11jklag11 Posts: 3
    greg128 said:

    My son's friend bought a new 2010 Elantra. He does a lot of driving and within a couple of years the trans went at 40K miles. It was replaced under warranty. Sure enough 2 years later the trans went again at 80K miles. This time they refused to replace because they said he was not the original owner because his father had co-signed for him,

    He wound up with a new 2015 Elantra while low-balling him on the trade. New one is OK so far as far as I know.

    Greg128 - why in the world would he buy a second Elantra if it went through 2 transmissions in 5 years and the company refused to honor the warranty for the second failure? Sounds like a cautionary tale to me.
  • roadburnerroadburner Posts: 12,333
    jklag11 said:



    greg128 said:

    My son's friend bought a new 2010 Elantra. He does a lot of driving and within a couple of years the trans went at 40K miles. It was replaced under warranty. Sure enough 2 years later the trans went again at 80K miles. This time they refused to replace because they said he was not the original owner because his father had co-signed for him,

    He wound up with a new 2015 Elantra while low-balling him on the trade. New one is OK so far as far as I know.

    Greg128 - why in the world would he buy a second Elantra if it went through 2 transmissions in 5 years and the company refused to honor the warranty for the second failure? Sounds like a cautionary tale to me.
    Exactly! If that had been me the LAST thing I would do would be to drop my pants, grab my ankles and beg Hyundai for "More please!"

    Mine: 1995 318ti Club Sport; 2014 M235i; 2009 Cooper Clubman; 1999 Wrangler; 1996 Speed Triple Challenge Cup Replica Wife's: 2015 X1 xDrive28i Son's: 2009 328i

  • cmhj2000cmhj2000 Se, Pa.Posts: 381
    vvk said:

    Hyundai/Kia dealers are notorious for trying to refuse warranty coverage. Most people who are lured by the "10 year warranty" find out later that the warranty is not worth the paper it is written on. Google it -- it is easy to find.

    Been there done that, never again
  • Hyundai was forced to offer this warranty to get people to trust that they got pass their quality problems; they literally made the worst quality cars you could buy. They invested money to improve quality and when they were sure they wouldn't hemorrhage money on warranty claims they offered the 10/100 warranty.

    GM used to offer a 5/100 powertrain warranty but they no longer offer that and all their vehicles now come with the standard 3/36 . GM was losing a lot of money on warranty claims with widespread problems. The FWD 6 speed tranny and broken timing chain guides on the 3.6 V6 engines for example. If you owned a GM Lambda CUV you could experience both failures which would be close to 10 grand in repairs under warranty. Instead of doing like Hyundai and investing in higher quality parts and better build quality they decided to drop the warranty and let the customer pay for the repairs.
  • steverstever Posts: 52,462
    edited April 2016
    "We can't find any 2003 or 2004 warranty data for the company, but as Figure 6 shows, the company (Hyundai) has remained competitive with Honda in terms of always-low warranty expense rates.

    Hyundai is on a calendar year financial schedule, though, so its 2014 claims rate of 1.6% is actually for the calendar year ended Dec. 31, 2014, while Toyota's 2014 claims rate of 1.6% is for the fiscal year ended March 31, 2014. Toyota's claims rate increased to 2.0% in fiscal 2015. Meanwhile, Hyundai's claims rate for the first quarter of calendar 2015 (not included in the chart) dropped to 1.3%."

    U.S. & Asian Auto Warranty Report
    (warrantyweek.com)

    Don't see info on Kia, may not have published info for Warranty Week to dissect. My guess is that it's not a lot different, especially since Hyundai owns 1/3rd of Kia.

  • jyymjyym Posts: 18
    Hyundai and Kia regularly have better CSI scores than the Japanese brands and also have among the highest brand loyalty rates (repeat buyers) - which wouldn't happen if there were issues covering warranty claims.

    As for lowering the power-train coverage for other than the original owner - the reason for that is the CPO program.
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