Options
ACURA RDX 2016 AWD - Automated Trunk Door to motor connecting rod broke
tsniranjan86
Member Posts: 6
Hello Experts
I own a Acura RDX 2016 AWD for 3 months now. Last week, when I tried to close the trunk door (automatic, using the button on the trunk door), the rod that connect the door to the motor broke at the hinge. I had my kid's stroller and few other things in the trunk.
I believe the door sensors did not function properly. Typically, when there is an obstruction, the door stops closing and opens with a beep sound. I have seen this happen a couple of times before. In this case, the door did not stop at an obstruction and continued to close which led to snapping of the rod. I would like your advice on
1. Is this covered under warranty? I believe I have a 3 years/36k mile warranty
2. Is there a way to dis engage the automatic mechanism ? Everytime, i have to open the door, I manually have to press the door unlock switch near the name plate. This still activates the motor and it continues to rotate causing damage to the interiors.
Thanks in advance.
I own a Acura RDX 2016 AWD for 3 months now. Last week, when I tried to close the trunk door (automatic, using the button on the trunk door), the rod that connect the door to the motor broke at the hinge. I had my kid's stroller and few other things in the trunk.
I believe the door sensors did not function properly. Typically, when there is an obstruction, the door stops closing and opens with a beep sound. I have seen this happen a couple of times before. In this case, the door did not stop at an obstruction and continued to close which led to snapping of the rod. I would like your advice on
1. Is this covered under warranty? I believe I have a 3 years/36k mile warranty
2. Is there a way to dis engage the automatic mechanism ? Everytime, i have to open the door, I manually have to press the door unlock switch near the name plate. This still activates the motor and it continues to rotate causing damage to the interiors.
Thanks in advance.
Tagged:
0