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2013 Hyundai Sonata Engine Stalls/Dies While Driving

crazysappucrazysappu Posts: 1
edited October 2017 in Hyundai
We bought a brand new 2013 Hyundai Sonata GLS from Hyundai of Kirkland with couple of additional services including maintenance package.

At very first we started experiencing issues with the brake. While applying the brakes, the car used to give a jerk. We reported this during our regular oil change appointment to the dealer but they didn’t find anything. We continued complaining about the brake issue during our next 2 oil change appointments but every time they didn’t find anything. The brake issue stopped by its own.

Next after few months, we started having another serious issue, our car used to stall in the middle of the driving with the check engine light on the dashboard. On turning on the car again it used to start but there was constant check engine light on the dashboard.

When it happened first time, we reported to Hyundai of Kirkland, they simply cleared check engine light but again could not find the cause. But the issue of car stalling did not resolve. Multiple times the car stopped/stalled suddenly in the middle of the freeway which was little frightening; this could have been a life threatening incident for us.
In mean time, we also got recall from Hyundai for the engine stalling issue with separate extended warranty letter. During our next oil change, I was informed that Hyundai of Kirkland resolved the car stalling recall issue. But we experienced this issue again and we almost had an accident with the car behind us.

Considering this serious issue and with multiple bad experiences with Hyundai of Kirkland we decided to go to Hyundai of Everett. The Hyundai of Everett informed us (by looking at the car service history) the car stalling issue is already resolved on our car and if it happened again bring the car ASAP so they can get the code from the check engine light. After this appointment within 15 days we had the issue again and we took the car within half hour to Hyundai of Everett.

Hyundai of Everett found that the carbon was build up in the car throttle body and they resolved it. We got a call to pick of our car from them and on the way home from Hyundai of Everett we had same issue again. We took the car again to them right away. As of now 10/14/2017 our car is still with Hyundai of Everett (almost from 1.5 week) and they are trying to reproduce the issue.

This all has been very frustrating and little frightening for us. We got brand new Hyundai and now have only 30k miles on it, always serviced on the time with the authorized dealer and still had the issue numerous times.

We want to post this to make our fellow friends aware about this extremely bad and unprofessional experience with Hyundai with such a serious issue.

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