Edmunds.com NHTSA Complaints Activity Report

Edmunds.com

Edmunds.com NHTSA Complaints Activity Report

Data Center - Edmunds.com NHTSA Complaints Activity Report

Read the full story here

don1762

I have had my 2015 Honda CRV in the service dept. 6 times because of vibration that they have tried to fix 6 times. The district manager was at the dealership 4 times over this issue. They changed out numerous parts did numerous scans. The last time 2 weeks ago. The district manager went on a ride with me and a tech. They both said they felt the vibration and they were aware of the 2015 vibration issue. I was just told from a corporate Honda rep. that he was told that the SUV runs the way it was made to run. What else could they say for a vehicle that they cannot fix. I was told there would be no further action taken. If the CRV was made to vibrate why did they take it in 6 times? to try and fix it? Honda has dropped the ball on the vehicle. Only option I have left is the lemon law. Which in Texas if your vehicle has been in the service dept. more then 3 times for the same thing there is a case. I have read a lot of 2015 CRV owners are furious about their CRV over this issue. I sold Hondas. I was in the car business 15years .Hondas do not vibrate the way this vehicle does.