I have a 2015 jeep grand cherokee that is hard down shifting from 3rd to 2nd and 2nd to 1st gear.

tconigs

Vehicle has been to the dealer 3 times already. They changed out a modular but still has the problem. Chrysler corp. says it is a characteristic of the vehicle and unless and bells and whistles or lights going off they aren't going to do any further.
Anyone else having this problem?

xwesx

Well, based on that manufacturer response, I have to ask: Has it always behaved in this way, or is it a more recent development? How many miles on the vehicle? What sort of miles (e.g., short trips, highway, somewhere between)? Are you a spirited driver, or do you take it reasonably easy out there on the road?

tconigs

I bought the vehicle from a family member who leased it and hardly drove it. When I bought the vehicle it had aprrox. 24,000 miles on it and now has 54,000 miles.  I drive both long trips (7hrs to my daughters college) and around town. The longer the trip the worse it feels. It almost feels like someone is bumping into you.
I would say I am a spirited drive but definitely not aggressive. I drove with a jeep mechanic on two different occasions  and he definitely noticed it and I really don't understand how they can say it's a characteristic of the vehicle if it doesn't happen all the time.

xwesx

I agree that it is likely not what you would feel if you were to drive another.  Might be worth taking it to an Indy shop and have them check to make sure fluid is in good condition . If it is not cooling properly or otherwise aged, it's hydraulic characteristics may not be consistent/in spec any longer.  At 54K, it's not a bad time to change it as normal maintenance regardless .  

tconigs

Ok, will do
Thanks