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Replacing Brake Pads at 11,000 miles

tree1atree1a Posts: 4
edited December 2018 in Lexus
My Lexus was bought brand new I take good care of it I bring it in for the regular maintenance, today at 11,000 miles they said my brake pads are worn and I am starting into the Rotors how is this possible, they claim its wear and tear then they said its from not driving enough , if it was wear and tear everyone would be replacing pads at 11,000 miles.
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