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Subaru B9 Tribeca Navigation System Questions



  • >> Has anyone updated to 2.0 Nav? Is there any real difference from version 1.1? The new software is $238.00 and I didn't know if it was worth it.

    Just send an email to Subaru Customer Support (on their website) and request a free upgrade. I did, as did many other people. Also, to the person(s) requesting a bit torrent to download the DVDs, I don't think Subaru would approve of having their software pirated.
  • occkingoccking Posts: 346
    IT'S TRUE!!!

    I asked my dealer about this, he said no way would they give away free upgrades.

    I called customer service a few days ago they also gave me the same reply

    However, I wrote a very short e mail to customer service explaining that the cd I received with my 06 Tribeca was quite outdated and I had heard that they are giving them no charge. Her was her response. I really have no use for the west coast version so if someone wants to post on this board their info, I will mail it no charge after I receive mine

    Dear Mr. .......

    Thank you for taking the time to contact us. As a Onetime Goodwill Gesture, we would like to provide you with the updated discs for the Navigation System for free. You should expect them by UPS ground in a week or two.

    The control unit for the Navigation System is underneath the driver's seat of your 2006 Tribeca. Going from the front of your vehicle, get under the seat to install the new disc. Lift up the protective, silver cover and hit the eject button. That is all you need to do to remove the old disc and install the new disc.

    Thank you for the opportunity to show you Subaru of America's appreciation for your purchase of a 2006 Tribeca model. We wish you many safe and happy miles in your Tribeca.

    Subaru of America, Inc.
    Customer/Dealer Services Department

    Hello, I was told Subaru can provide me with a free for my Nav System. The one in the vehicle is quite outdated. Do not require West Coast Version, only East Coast

    Please advise.
    First name: .....
    Last name: ...
  • Thank you for your reply. I took your advise and contacted Subaru and I will wait to see how that goes, I hope that they will send the upgraded disc's. As for the website Torrent, I had never heard of them and I am not comfortable with downloading anything so that is out of the question. I appreciate your help and I hope that I can return the favor.

    Regards :)
  • Still have your West coast version? Please email and I'll send you my mailing information. If I'm too late, thanks any how...
  • I have to wait and see if I get the new discs. I saw some on ebay for sale. Search Subaru navigation on ebay to find them.
  • occkingoccking Posts: 346
    To all! I just received updated cd for subaru nav system. It took quite some time to get this for no charge, and I woudn't mind receiving a little compensaton for my efforts. I have no use at all for the west coast disc, thus would sell, or perhaps give away. So, any takers out there????

    By the way, there doesn't seem to be much difference between the original and the new version. I see they made one correction eliminating a street near where I live that never existed in the first place, but other than that until I do some traveling & get to use it for a while not sure if any significant changes. Keep you all posted. I don't know if I am supposed to use this forum to sell Subaru Tribeca products, but I feel it is wise to inform all readers about my experiences with the Nav System & my efforts to get the updated discs from Subaru at no cost. The dealers around here don';t stock them and it took a few calls to Subaru Customer Service to get them. Perhaps reason I got them no charge is that on my second Subaru.
  • occkingoccking Posts: 346
    Have had new cd for nav system, so far they seem to have some corrections in the map, one street that was shown on old system that didnt really exist is gone, so I suppose they made several corrections. Only other difference seems to be on the screen the full screen seems to change automatically to a split screen, at times when approaching a turn that will be required. Never did that on the old one. Also, there is a buttom on right hand side always available to push (if you have a destination programmed) that a voice will give you info on the next turn. That in spite of the fact that I have the sound turned off. Lastly, there is a new button you can press that will give longitude and latitude! Don't know how much use that one will get. What I still miss, when I used to use my Garmin Street Pilot was something that would always show the speed, average speed since last reset, and, the altitude. I found the last one interesting to use. On Mass Pike towards NY border there is a sign that you are at the highest point on I90, west of a point in South Dakota. Don't remember what the altitude on the sign is (I think around 2200' and that Garmin used to be accurate within 5'/

    Oh well, if I discover any other changes will advise. No one seems to want to pay me for the west coast version so if someone can somehow get me their info I will probably mail it to them, no charge. I don't believe my Tribeca will ever get west of the Mississippi
  • Do you still have the west coast version? I would be interested in acquiring as Subaru is telling me they won't give to me. Email me at if you still have it.

  • Do you still have the west coast cd?

    email me at:

  • occkingoccking Posts: 346
    Sorry, Sold it (for $50) to a guy in Colorado a few weeks ago. Write to Subaru Customer Service, say nice things about your Tribeca. Tell them you are considering buying another one. Tell them you had a Subaru previously (that was true in my case) I think the reason they gave me one no charge was because I had purchased my vehicle new (was actually a demo) I think that sealed the deal. Be persistent; I had heard others got it no charge. They should provided updated versions for no charge, that is the right thing to do.

  • Anybody have tried the 3.0 version???

    Anyone have West Cost dvd (updated version 2.0 or 3.0) that would be willing to sell it???


  • kmartinkmartin Posts: 427
    I would be willing to part with my 2.0 discs. Email me privately.

  • Hi there,

    Anybody wants to part with the 3.0 upgrade? I need "West coast" disc...

    If anyone have bought a set and is willing to sell the west coast email me privetly.

  • I was wondering if you ever got an answer to this? I have tried to find a way to be able to do this. Being able to input info while the vehicle is in motion. Frustrating that you have to stop to enter info, when the passenger is sitting there doing nothing? Other vehicles allow you to this and they also dont have the stupid "agree" button at start up?
  • occkingoccking Posts: 346
    You can always input the last four destinations while traveling. So what I usually do before leaving is program the few locations I know I will be going to that day, than click on previous destinations and you will find the four recent ones. Also you can get POI info & some maps while buzzing along.
  • Hi, I'm really late but if you still have the west coast CD, I'll send you a pre paid envelope to mail it to me
    : )
  • Help! I just got my 06 Tribeca on Tues. I have the owners manual but it says nothing about the navigation sys. How do I set the clock. It is an hour ahead and it is on military time. Also, I hear that the nav 'talks' but I hear nothing. I've been playing with the system but there is sooo much. I guess I'm going to have to purchase the operating guide for this nav because my car did not come w/one. Any help appreciated. Lisa
  • First press "Menu" button on a car's front panel.
    Then using the touch screen choose "MENU" -> "Navigation Set Up"-> "Set Clock".
  • ylzylz Posts: 45
    Hello everyone. Am thinking about buying a 2008 5pas limited Tribeca and I'm trying to decide whether or not to get the Nav system. I heard mixed reviews about it but mostly bad.They say such things like: the screen is too far away from the driver to even be useful, it's hard to use and gives inaccurate information, etc.... i mean I'm pretty simple, don't need a state of the art device here but I wanna make sure it at least works and is not too much a pain to use. Should I just get an after market one? Someone with a nav please comment on this. Thanks.
  • ateixeiraateixeira Posts: 72,587
    It's a tough call, because the built-in screen is a nice 7" size, and includes a backup camera. It's a reach but it's still very easy to use, IMHO.

    I had a loaner for a week and loved it. We called it "Becky" for the soft voice it had.

    It's a bit expensive as an option, though, and so are the updates, $230 for the latest set.

    We have owned 3 different portable Garmin GPS systems. First a c320, then a c340, and now a Nuvi 200W for wide. We still have the 2 latest ones.

    Portables go from car to car, and we have 3 cars in our fleet so that really helps. You can also take it with you on vacation out of state, or even to Europe if you buy those maps.

    For $500-700, the portables also offers traffic information, movie show times, gas prices, etc. That would buy you a high end Nuvi, basically.

    I paid just $200 for the Nuvi 200W, the W meaning widescreen, so it's 4.3". Still not 7", and no backup cam. Mine has very basic features, so it won't read street names, for instance.

    I say it's a matter of different strokes for different folks. The huge screen and backup cam alone may justify the Tribeca's NAV system. The voice is lovely, too. In fact I still miss "her". ;)
  • almat1almat1 Posts: 5
    I bought a 2008 Tribeca, great car, terrible nav system. If you have ever used one of the Garmin products, you know that the Subaru nav system is virtually useless. I am so tired of having to push the 'agree' button to keep the Subaru legal department happy, just to see the dashboard clock. I have had several dangerous close calls having to pull over to use the nav system. I am trying to find out if I can replace this nav system with a new, and fully functional one, and since most all of the other have bluetooth, I would like that too. I called Subaru, and they directed me to Kenwood, the manufacturer. Kenwood told me that due to an agreement with Subaru Japan, they could not discuss the system, and sent me back to Subaru, who in turn referred me to Kenwood. You see my problem. I am willing to take the large financial loss on the nav system by trying to replace the system, but I can't get anyone help in this regard. Has anyone here done this, or considered it. Does anyone know if there is a compatible product that can replace the crippled system that Subaru sells you?
  • ateixeiraateixeira Posts: 72,587
    I doubt you will find a cost-effective solution.

    I had a 2006 Tribeca loaner for a week, and liked the Nav system. I got a Garmin later on (the Subaru was what got me hooked on the concept of GPS).

    To be fair, Garmin has the same warning screen, and it doesn't go off unless you turn off Safe Mode.

    I also preferred the Subaru's voice.

    Garmin is a lot more customizeable and offers a lot more features, but aftermarket always does that.

    I'd like to see Subaru use the passenger seat sensor (which they use to turn the air bag on or off) to allow GPS use while en route. If someone is sitting there they should be able to navigate.

    Any how, try Scooby Mods for more specifics about the GPS, people over there take the dash apart to add backup cams and things like that. I don't think you'll find a cost-effective solution to swapping out the whole unit, though.
  • amy10amy10 Posts: 26
    The nav system on my 2007 Tribeca (17,000 miles) kicked the bucket over the weekend. Started the car up, and the screen was completely black, and never came back on throughout the weekend. Brought it in to Subaru service yesterday. After waiting two hours, the mechanic came out and said he couldn't figure out what was wrong (he'd been communicating w/ Tech Support) and would have to order a whole new system (from Kenwood). Has this happened to anyone else? If so, how long did it take for the system to be delivered? My local Subaru service hasn't dealt w/ any nav. problems; I wonder if they'll be able to install the new system without difficulty? Thank you for any feedback. :sick:
  • cluelesspacluelesspa Posts: 648
    It is one big unit in the dash. it takes about 15 mins to pull the trim ring and then unscrew the 4 or 5 screws holding it in. then unplug the wire harness and install the new touchscreen unit. if its the drive that part is under the driver seat and easy to replace. not sure what other components are involved.

    but the screen unit is a simple 1 hr max replacement.
  • cluelesspacluelesspa Posts: 648
    I agree I doubt you will find a cost effective alternative. the dash shape wont allow you to put in an aftermarket stereo. so you will need to custom fab something for the screen area.

    yes Garmin excels at NAV systems it is their bread and butter ..

    I have a Garmin Nuvi when traveling that I take with me or when going with friends. its nice to have a built in NAV so no one will steal it plus its more integrated.

    I wish they would dump the Kenwood and go with a higher end unit, especially for the price they charge for the option.
  • amy10amy10 Posts: 26
    Thank you for the info! Do you think the replacement nav. system will come with a new disc, or will they put my old one back in? (When I bought the car in March 2007, it came with the older disc.) Thanks again.
  • ateixeiraateixeira Posts: 72,587
    Good point, though at least it includes a backup cam now.

    I bet the DVD and the unit itself are different.

    You may want to call the dealership to remind them to save the DVD (and check if the new unit comes with new DVDs, though I doubt it).
  • paisanpaisan Posts: 21,181
    I have a Garmin Nuvi when traveling that I take with me or when going with friends. its nice to have a built in NAV so no one will steal it plus its more integrated.

    Let me correct this, you prefer the Garmin so that when they break in they don't cut your whole dash up when they steal the built in unit. :) :)

    Motorsports and Modifications Host
  • x5killerx5killer Posts: 368
    Navigation Software for Tribeca, Outback & Legacy (Version 3.0)

    PRICE: $238.00

    "Please verify the DVD version before ordering. You can find the DVD version on the on the back of the case or on the disc under the Subaru logo. (example: "Ver. 1.1")."

    im not sure what this means but i've heard something about diff updated nav dvd not being compatible with current. something about depending on if you have v1.0 or 1.1

    i'm pretty sure mine is 1.0, i think it says it in the info on the nav screen. Its an 06 B9 Tribeca from around when it first came out so yeah i think its 1.0

    so will this 3.0 nav update work? is this the second update then? first one was 2.0? so this is even newer. i guess waiting paid off, but now its like do i get 3.0 or wait even longer for the next udpate cus i'm definatley not paying $238 each time.

    its really outdated though from 2004 and i may only keep the car another 2 yrs so it might be time. My subaru dealership acts like they dont know anything about it, they dont sell it or even give you an exact # or website to order it from. i think they were just tring to get out of giving it to me for a discount since they owed me.

    Is there anywhere else ot get it chaper then $238 from the Kenwood site. will this 3.0 version i posted work for certain in my 06 tribeca that currently has nav version 1.0?
  • Yes it should work, and it is the most updated version up to date. (Just came out 1-month ago.
    If you decide to purchase it, and if you only need East-coast dics, I would be glad to purchase the West-disc from you. Please email me. Thanks, Eli
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