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Comments: Consumer Reports/JD Power Rankings

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  • mickeyrommickeyrom Member Posts: 936
    Great post dino...quality should not be subjective.
  • mickeyrommickeyrom Member Posts: 936
    Sella...CR doesn't just tout foreign cars.Best that I can tell,they are simply in love with all things Honda and Toyota.They dont say much good about the Korean cars.I remember one review of the 2006 Hyundai Sonata..they criticized the location of the AC ducts because they would make the drivers hands cold.Hey CR...they swivel!
    I do subscribe to the magazine,but as far as recomendations...I make my own decisions.(as most people do)There are some inaccuracies as far as real world mileage and such,and I bet if my KIA(2006.5 Optima) were made by Honda,it would be a recommended auto.I still enjoy their takes on the new models,even if I dont take them as gospel.
    As far as JD Powers go,I cant find a review of my car,so I cant comment. :shades:
  • imidazol97imidazol97 Member Posts: 27,675
    The CR method is not a random survey. JD Powers mails its questionnaires to the owner at the owner's address. JD Powers is able to control the authenticity and randomness of its information.

    CR is sticking its finger in the wind and saying, "Oh, it agrees with what we want them to think." That's sort of like the national news people telling everyone about their opinion of something for a few days and then doing surveying (polling) to see what the people think who have only gathered information from their national newscasts.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • backybacky Member Posts: 18,949
    CR says lots of nice things about Korean cars. For example, the Elantra was the highest-ranking car in the latest CR comparo of small cars. They rank the Optima quite highly in the Family Car class (the Optima I4 was ranked ahead of the Camry, for instance) and the Santa Fe highly (2nd) in the SUV class. They made very positive comments about the Azera when they tested it and rank it 2nd in the Large Sedans class. They just reported that the Sonata I4 is the 2nd most reliable family sedan, behind the Accord.

    I agree they do pull out their big Nit Pick sometimes, e.g. the placement of the Sonata's vents, but they do that kind of thing for non-Korean cars too.
  • dave8697dave8697 Member Posts: 1,498
    My mention about all the leasing is because it may be that most car raters aren't actually buying or the owner of their car. They are leasees who don't care what happens to the car after 2, 3 or at most, 4 years. I don't know if that makes the ratings objective anymore. People getting into cars for much lower payments than it would take to buy the same car are getting nicer models as far as options go and they never get to experience what it is like to live with the car in it's 5th, 8th, or 11th year. They have a false sense of the value of the car too.
  • mickeyrommickeyrom Member Posts: 936
    Backy...I get CR..and I have not seen those nice comments about the Korean cars.Are the in the annual car magazine?
    I have the current issue and they do recommend the small KIA suv(I forget what it's called)That is the first time I have seen that in their monthly magazine.
    I have done practically a 180 on my Optima.It's a great car.I only wish they made it as a hybrid,as gas prices are going up again.20c per gallon in the last two weeks.
  • backybacky Member Posts: 18,949
    You need to read that CR mag more carefully then. ;) For example, see the October 2007 issue for the comparo in which the Elantra was 1st. You can see the ratings for the Azera, Optima, and Santa Fe in the April 2007 Auto Issue. The data on the Sonata I4 being the 2nd-best family car in reliability was announced through the press e.g USA Today recently (got big attention because Toyota took a hit), but I'm not sure CR has published that data in the magazine yet.
  • maryh3maryh3 Member Posts: 263
    The question has been asked as to "How does it Benefit CR to give biased views". I ask "How could it have benefited CBS to air a weak, poorly researched story in an attempt to discredit a candidate in order to throw an election"? The media has political leanings which can be used to influence people. The Liberal agenda includes a hatred of Capitalism, a hatred of Corporate America, growth and expansion of government, "green environment" policies. The most recent CR entitled "The Most Relaible Brands" says:

    Most Reliable -- Toyota, Honda, Subaru
    Least Reliable -- BMW, Mercedes, (I forget - I threw it out quickly)

    It benefits the Liberal agenda for us to believe that Japan has a better model for corporate structure than the US. Japan taxes the heck out of people and corporations and puts the money into lots of governmental programs. Japan's corporate structure is more closely linked with and controlled by its government. Liberal agenda favors more government regulations on corporations, high taxation, lots of governmental distribution of money and programs. Belief that Japan makes better cars with its corporate structure makes Americans doubt our current form.

    Another Liberal agenda item -- gay rights. Recently CR is starting to recommend Ford again. Google "Ford gay rights". I find it hard for me to believe that the same company who designed my 95 Windstar could ever get anyones recommendation. My Windstar had failed transmissions at 55K and 101K. My Windstar had engine failure at 101K due to Fords inability to design an engine with an aluminum top coupled with an iron block. The temperature fluctuations started about 92K but nobody could identify the problem. Ford slowly came to realize its design flaws but when I contacted them after it hit 101K I was informed "Once you reach 100K Ford believes you have gotten the life out of the vehicle" and would do nothing for me. Ford also designed a vehicle which lost its braking system while I was driving it. Was told "This could never happen". 2 years later started receiving recalls for possible "Catastrophic Failure of the Braking system". But supporting Gay Rights means you automatically start designing good vehicles in CR's eyes.

    CR says Mercedes Benz and BMW are the "most unreliable" goes against every observation and opinion I've ever had from their owners. But perhaps the 3 companies BMW, Daimler, Chrysler teaming up with GM for hybrid technology instead of Toyota threatens how CR wants me to think.

    Enough conspiracy theories. I'll continue to think for myself and make my decisions based upon my good judgment gained from research, observation and experience.
  • mfletou1mfletou1 Member Posts: 508
    And on the other hand...

    I'm sorry, that's one of the most absurd posts I've ever read on here. You honestly think that CR is reporting improved reliabilty among Fords because Ford supports gay rights? Even though its obvious to anyone that the Fusion build quality is substantially better than previous-gen Fords?

    Look, I'm a political communications professionial. I do it for a living. Not only that--I'm a Republican. A conservative one, too, even on social issues. You don't have to sell me on the "liberal media," I deal with it every day.

    But it does not apply to every single product review, particularly when there is a data to back it up.

    Not that I even need to, but let me blow your argument out of the water with this: the single most "gay friendly" automaker in the world is Volkswagon. They were the first to advertise in gay publications and still do. Take a look at how many VW's CR recommends. See what they say about their reliability. It runs completely counter to your assertion.
  • maryh3maryh3 Member Posts: 263
    Fine, I don't know exactly why CR likes Ford now but it is contrary to my recent observations. My sister's Mercury Mountaineer is in transmission failure right now with 63000 on it. He is going to disguise it and trade it in on an Acadia. Perhaps it isn't "gay rights", but my observation of their products has not changed, yet CR's has.

    You may buy as others recommend, I'll do my own studies. May we both have satisfactory purchases.
  • mfletou1mfletou1 Member Posts: 508
    Is it not possible than Ford simply improved some of their products?

    Both of those vehicles--the Windstar and the Mountaineer--aren't exactly know for their quality. I'm pretty certain that neither one of them are recommended by CR.

    CR does recommend the new Fusion, however, because it did well in their testing, and first year reliability for the Fusion/Milan has been very good. If you looked at the new Fusion, and then a previous-gen Taurus which it replaced, you would see an noticeable improvement almost across the board--quality of materials, NVH, etc. So its not surprising that reliability has improved.

    It doesn't have anything to do with bias.
  • maryh3maryh3 Member Posts: 263
    That is exactly my earlier point -- how can ANYONE know what the reliability and quality of a model is now? The Fusion is NEW. Not many autos have problems in that first year do they -- except those idiots giving false reviews. If they base it on (like they do Honda and Toyota) reliablity based upon previous models Ford would die. Why the change? How can they know the future? What is it based upon?

    OTOH perhaps it is my fault too. I never reported these things to CR and just pitch every issue (my hubby drags them out of the trash though). I SHOULD have made a bigger deal of the brake failure of the 95 Windstar. I gave up too easily and was disgusted with Ford instead of adamant that the failure did happen. I was probably one of the forst it happened to.
  • joel0622joel0622 Member Posts: 3,299
    Let me guess, you also believe that the Mob knocked off Kennedy and the U.S Government arranged the 9/11 attacks so we could go have an oil war.
  • joel0622joel0622 Member Posts: 3,299
    I could fill 50 pages with complaints just like yours on every vehichle made. Ford, Toyota, Honda, Chevy, etc. No one builds a trouble free car I don't care who they are.
    But that is enough for now I have Crop Circles to tend too.

    Oh and BTW The Alternative Life Style groups have been crushing Ford in the media over the years so your train of thought is way off. Unless CR is anti gay then it makes sense.
  • bobw3bobw3 Member Posts: 2,989
    Enough conspiracy theories. great...because that's most of some people's posts in here.
  • maryh3maryh3 Member Posts: 263
    Let me guess, you also believe that the Mob knocked off Kennedy and the U.S Government arranged the 9/11 attacks so we could go have an oil war.

    Actually that would be the CR testers with the Liberal leanings -- not those that doubt their recommendations. Get it straight!! Better not use that word "straight" either - unless you know that its a secret code word.

    These postings were moved from another thread. Hard to follow the progressions here.
  • maryh3maryh3 Member Posts: 263
    Oh and BTW The Alternative Life Style groups have been crushing Ford in the media over the years so your train of thought is way off. Unless CR is anti gay then it makes sense.

    You are incorrect. It is the Conservative groups that have been bashing Ford for its support of gay rights plus donations. However, my premise is with CR reviews not gay issues. I claim that CR reviews are biased in favor of companies that favor the Liberal agenda.
  • 210delray210delray Member Posts: 4,721
    ... this gets noticed soon by the hosts and gets nipped the bud.

    This type of claptrap doesn't belong on Edmunds!
  • joel0622joel0622 Member Posts: 3,299
    Thats right, I had my thoughts reversed. I stand corrected.

    I was thinking about when the Gay Rights folks were pouncing on Ford for not allowing people to put there life partners on there health insurance and not allowing them to buy on A-plan. Which they can do both now.
  • maryh3maryh3 Member Posts: 263
    was thinking about when the Gay Rights folks were pouncing on Ford for not allowing people to put there life partners on there health insurance and not allowing them to buy on A-plan. Which they can do both now.

    And notice now that CR is changing their opinion of them. COINCIDENCE or not? hmmmmmmmmmmmmm. I actually do have a sense of humor ;) .

    This discussion is from another board, where I maintain that I trust my own observations, research, and judgments better than anyone else's because I can trust myself and know my own motivations better than I can anyone else in the world. Being a professional reviewer does not necessarily imply honesty or fairness.
  • british_roverbritish_rover Member Posts: 8,502
    This isn't a political board get your BS agenda out of here.

    *emails host to have them remove this.
  • oldfarmer50oldfarmer50 Member Posts: 24,199
    ...that gay mobsters killed Kennedy and designed bad transmissions for Ford. Did I get that straight...er..I mean correct? ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • tidestertidester Member Posts: 10,059
    We've had enough of that here. If you really want to talk about such matters go to OTC - Discussion Suggestions and propose an off-topic topic there! :)

    tidester, host
    SUVs and Smart Shopper
  • bobw3bobw3 Member Posts: 2,989
    I claim that CR reviews are biased in favor of companies that favor the Liberal agenda.
    Why. if they want to sell more magazines, then you'd think they'd be biased to American cars for the past 20 years.
  • 62vetteefp62vetteefp Member Posts: 6,043
    I claim that CR reviews are biased in favor of companies that favor the Liberal agenda.
    Why. if they want to sell more magazines, then you'd think they'd be biased to American cars for the past 20 years.


    Actually the northeast is pretty well known as a liberal segment of the US. So CR is just writing for themselves and those that think like themselves. They are taking down the capitalist establishment liberals despise. Long live Toyota, the environmental anti establishment company!!!. Whoops they are now building huge trucks!! Must take them down. Toyota quality is now bad!

    Above said tongue in cheek. :blush:
  • mickeyrommickeyrom Member Posts: 936
    I cant believe some of this crap I've read here,Evidently the neocons have overrun a totally apolitical site.Disgusting. :mad:
  • tidestertidester Member Posts: 10,059
    Nobody's overrun anything. That thread is over and we don't care to revisit it - let's just move on. :)

    tidester, host
    SUVs and Smart Shopper
  • maryh3maryh3 Member Posts: 263
    In the Jan 08 Consumer report page 33 they talk about giving Consumer groups like Consumer Reports money in the form of charity. What I am unsure about is that they say one should donate appreciated property to them "We can avoid the capital gains tax ...."

    I thought all capital gains taxes on appreciated personal real estate were eliminated years ago? What is Consumer Reports talking about?
  • jeffyscottjeffyscott Member Posts: 3,855
    There are still cap gains taxes on real estate, there are exemptions of $250/500K for your residence.

    But "property" is not limited to real estate. What they are talking about is you can donate, for example, stocks that have increased in value and get a deduction for the full appreciated value but pay no cap gains taxes. If instead you sell the stocks and donate the money, you will owe cap gains taxes based on the selling price vs. your purchase price.
  • joel0622joel0622 Member Posts: 3,299
    So I get a call at work two days ago from a guy who is doing surveys for CR. He ask if I have general knowledge of the % of prime vs sub prime lending we do. It tell him yes and he ask if I would mind participating in a survey.

    He starts asking me questions and I tell him that I do not have hard data in front of me, and that this is all just guesstimates. He says that is fine.

    The one thing that blew me away is that they said for the purpose of the survey please consider sub prime as 680 and below. I have banks where 680 is a auto approve prime deal.

    So that tells me that they can pre-determine the out come of a survey just by how they structure the survey.

    He was asking me how sub prime portfolios perform and what percentage of the sub prime we do ends up defaulting on loans.

    Well using 680 as a bench mark the %'s are very low. If you used what the banks use which is usually 619 and below the %'s would be much higher.
    I also told him I really did not know because there are only 4 ways we know if the bank pops a loan:

    1. it happens in the first 90 days

    2. They bought a refundable product that we have to do a refund on.

    3. The customer drops the car off to us.

    4. The customer (believe it or not this happens more then you think) comes in when he is 90 days past due and in repo status and ask us to trade him into another car before they take back the one he has.
  • pmc4pmc4 Member Posts: 198
    "Please cut and paste your post in the existing Comments: Consumer Reports/JD Power Rankings discussion. Thanks!" --Moderator Steve.

    No problem, Steve!
    From my thread in "Automotive News", folks:

    "(PLEASE NOTE: IN THIS THREAD, ALL IMPORT CARS ARE LISTED IN BOLDFACE PRINT AND ALL DOMESTICS IN REGULAR PRINT)
    In this Month's issue, Consumer Reports has the Mazda6 listed ahead of both the Ford Fusion and Mercury Milan (all three get a score of 69, but the Mazda is on top), yet the Mazda not only has worse reliability than the Ford (Average versus Excellent, respectively), but also costs nearly $2,000 more ($22,000 versus $21,300). Why is the Mazda higher on the list than the Ford?
    Also, in the same issue, the Kia Amanti is listed by Consumer Reportsas a great value because there are now rebates on this $30,000 car, but Consumer Reports did not mention anything about the inevitable, substantial rebates on the Buick Lucerne when they tested the car back in Mar 2007. Is there a reason? They are both in the same class and they both have the same rebates.
    Furthermore, Consumer Reports claims they do not take the reliability of a car into account when they do their "expert" road tests. If that's the case, then is there a reason why they dropped the Toyota Camry from 'Excellent' to 'Very Good'? They did this downgrade shortly after Camry owners reported 'Below Average' reliability on the car.

    Consumer Reports claims they are not biased towards a product, whether it's an import or a domestic. They also claim that they do not take reliability data into account when evaluating their cars. I'm presenting this thread to determine if I'm going nuts or if there is indeed a compromise in their "unbiased" ratings.

    More discrepancies with this company will be presented by me and perhaps others on an ongoing basis..."
  • pmc4pmc4 Member Posts: 198
    "What propaganda? CR has opinions about cars that people are free to accept or reject, just like any other source of opinion.
    And the reliability surveys are pretty good, arguably better than the JD Power study which surveys far fewer people."


    Ding! Wrong!
    You claim that C/R isn't propaganda just because the consumer is "free to accept or reject" their articles [related to cars].
    But I tell you, that since they have the following quote plastered in at least five different places in each of the issues Consumer Reports brings to print: "...So turn to Consumer Reports for unbiased news and reviews...", then back up their "unbiasedness" with clear discrepancies, lapses and obvious compromises in their integrity by favoring cars of an import nameplate just because their tested cars have an import nameplate, this tells me that what C/R is up to may very well be called, "propaganda."
    P/S: Sorry for that very long sentence.
    Word nannies, do you have any suggestions on how I could have broken that sentence up a little?
  • pmc4pmc4 Member Posts: 198
    Let's end the silly J/D Powers vs. Consumer Reports debates now because the former measures initial quality (or at longest, the first three years of ownership), whereas Consumer Reports measures a far longer length of time.
    By the added time length, and because Consumer Reports receives far more consumer surveys (and not just on vehicles), Consumer Reports reliability data is more scientific.
    Use J/D Powers Initial Quality Survey to determine things like the fit and finish of interior and exterior panels, the quality of materials used in the building of the car, Overall care of the final assembly of the car, etc. In this respect, J/D Powers is far more thorough than Consumer Reports.

    So, there we have it. Read J/D Powers to see wheather or not the wood trim is real or fake, whether the dashboard cowl was installed with 8mm steel fasteners or Elmers glue and whether or not the exterior paint is $20,000-a-gallon nanoparticle paint or the same stuff as Sears latex high-gloss.
    Read Consumer Reports to see how well the car is holding up when it's like 4 years old.

    And I'm tired of all this decidedly anecdotal, non-scientific stuff I've been reading. Stuff like, "Consumer Reports is telling me my Jetta is a rotten piece of shiite, but they're WAAAAAAY wrong! My Jetta lasted 350,000 miles, never needed a set of tires, withstood a direct collision with an enormous oak tree at 95 MPH and it STIIIIIILL runs like I just drove it off the lot!"
  • pmc4pmc4 Member Posts: 198
    Does anyone break down age groups in their surveys??

    A 22 year old mazda buyer who has a relatively small problems often acts like its the end of civilization and hits the survey very hard...but a town car owner with a major problem seem to take things in stride and is easy on the survey.


    Age and driver habits does not count and will not bias the reliability report of a car. Why? Because the 22 year-old Mazda buyer owns a car that willbe compared to other 22 year-old Mazda buyers.
    65 year-old Lincoln owners will be compared to other 65 year-old Lincoln buyers.
    Therefore, the reliability among car classes remains scientific.
    If this were not so, we'd see very poor reliability rankings for the Mazda and high marks for the Lincoln.
  • backybacky Member Posts: 18,949
    Typically CR doesn't mention rebates when they actually test a car. Their ratings are irrespective of price, except that they do group cars into general price classifications in their ratings. I haven't seen the current CR issue. What was the context of the article in which they mentioned the rebates on the Amanti?

    Re the Camry, which Camry did CR say is "Very Good" in the current issue? Way back in their April 2007 Auto Issue, they ranked the I4 Camry as Very Good, and the Hybrid and V6 as Excellent. Are you saying now that they have ranked the Hybrid and V6 models as Very Good? One thing to consider is that the rankings are relative to the competition. So it's possible the Camry was considered Excellent relative to its competition when the 2007 model first debuted, but now with other, newer cars out there like the Accord, Altima, and Malibu, maybe the Camry has slipped relative to some of them?

    As some evidence that CR does not take reliability data into account when ranking cars, note that in the April Auto Issue they ranked the Passat at the top of the I4 Family Sedans group, even though it had poor predicted reliability. Where does CR rank the Passat I4 now?
  • jeffyscottjeffyscott Member Posts: 3,855
    Yes, VWs usually score well in their road test rankings. In an article last April they even wrote: If the only things that mattered to a car buyer were performance, comfort, and safety, Volkswagen would be at the top of the heap. In that same article they had a graph showing rankings by average score of manufacturers’ vehicles in CR’s road tests, VW/Audi was #1. Toyota/Lexus/Scion was in the middle of the pack, with Suzuki bringing up the rear.
  • pmc4pmc4 Member Posts: 198
    Typically CR doesn't mention rebates when they actually test a car. Their ratings are irrespective of price.
    I haven't seen the current CR issue. What was the context of the article in which they mentioned the rebates on the Amanti?


    An answer: Consumer Reports doesn't mention rebates when they test a car except when the car has rebates and is an import.
    Very few import cars give out substantial rebates on their products. And when they do, Consumer Reports counts that as a beneficial "feature." If the Amanti's rebate would not have benefitted the car's ranking, it would not have been mentioned.
    The really sad thing is that rebates on domestic cars (and there are substantial discounts on some very exceptional domestic cars) are never mentioned in their tests; only the import rebates get mentioned, as shown in this Month's issue.

    Anti-American bias is my only explination. Does anyone else here have an alternate explination?
  • pmc4pmc4 Member Posts: 198
    Yes, VWs usually score well in their road test rankings. In an article last April they even wrote: If the only things that mattered to a car buyer were performance, comfort, and safety, Volkswagen would be at the top of the heap. In that same article they had a graph showing rankings by average score of manufacturers’ vehicles in CR’s road tests, VW/Audi was #1. Toyota/Lexus/Scion was in the middle of the pack, with Suzuki bringing up the rear.

    This post is contradictory.

    First it says that Consumer Reports doesn't count reliability in their test rankings, and that explains why VW "score very well on their test rankings."
    Then it says, "In an article last April they even wrote: If the only things that mattered to a car buyer were performance, comfort, and safety, Volkswagen would be at the top of the heap."

    Well, gee. does Consumer Reports test performance, comfort and safety? Or do they throw reliability into the mix as well?
  • backybacky Member Posts: 18,949
    Consumer Reports doesn't mention rebates when they test a car except when the car has rebates and is an import.

    The Hyundai Elantra is an import. Since at least 2001, there have been substantial rebates offered on this car in the U.S. (e.g. last month there was a $1000-2000 rebate on it, depending on state; when I bought an Elantra in 2004, there was a total of $2500 in rebates on it). I just reviewed CR's reports on the current Elantra and previous-gen Elantra. Not one word about rebates. And guess what the top-ranked car was in that group? For the test in May 2005, it was the Ford Focus. American car, yes? And in the test last October, only the Civic was ranked ahead of the Focus by CR.

    I have read CR for over 30 years, and I don't see any basis for your claims of anti-American bias in CR's car reviews. A single mention of a rebate on one import does not to me constitute an anti-American bias. I think you have to look at the larger picture before coming to a conclusion like that. With one data point, you can prove just about anything you want to prove.
  • tidestertidester Member Posts: 10,059
    With one data point, you can prove just about anything you want to prove.

    Yes, but it does take considerable skill to select the one that is just right! ;)

    tidester, host
    SUVs and Smart Shopper
  • jeffyscottjeffyscott Member Posts: 3,855
    Not sure what you think is contradictory :confuse: .

    VWs are generally ranked highly by CR, they often do not get "recommended" based on their reliability survey results. Those are two different things.

    In the sentence If the only things that mattered to a car buyer...Volkswagen would be at the top of the heap they are talking about the car buyer's "heap" not CR rankings.
  • pmc4pmc4 Member Posts: 198
    The Hyundai Elantra is an import. Since at least 2001, there have been substantial rebates offered on this car in the U.S. I just reviewed CR's reports on the current Elantra and previous-gen Elantra. Not one word about rebates.

    And if the Toyota Tundra gets 0% for 60 Months, did I say that Consumer Reports would bring this fact to print?

    The obvious point that I made was that Consumer Reports suggested the Amanti was a value based on the rebates that Kia is now offering and not the Kia's MSRP. I also stated that this deviation from their normal policy of not considering the rebate in their test criteria is due to the fact that the car is an import by indicating there are many, many excellent domestic cars that have the same rebates but don't get the same favorable treatment from Consumer Reports.
  • pmc4pmc4 Member Posts: 198
    With one data point, you can prove just about anything you want to prove.
    Yes, but it does take considerable skill to select the one that is just right!


    First off, it takes no skill to point out obvious biases with Consumer Reports since the biases are so abundant. Secondly, I have presented several already and I'm new to this thread.

    Look here. Right above your post. Yet another anti-domestic bias from Consumer Reports, this time the forum member brings up the Ford Focus versus the Honda Civic:

    ...And guess what the top-ranked car was in that group? For the test in May 2005, it was the Ford Focus. American car, yes? And in the test last October, only the Civic was ranked ahead of the Focus by CR.

    Sure, for a very brief moment, the globally critically acclaimed Focus -- a car that at the time was considered far and away the best car in it's class not just nationally but on an international scale -- got some sunlight by Consumer Reports.
    Then, Consumer Reports in late 2005 rates the unchanged Honda Civic higher than the unchanged Focus by one point.
    Is there a reason for the change? Why did the Focus suddenly get dropped to 70 points and the Civic got 71 points overnight when noone was looking? I have only one explination: After the Focus fanfare died down and when everyones eyes were on other cars, Consumer Reports snuck the Civic above the Focus because Consumer Reports had to continue their pandering to the import branded car manufacturer; Neither the Focus nor the Civic were redesigned at that point. God forbid, there should be an American car on the number one spot, even if that American car is the best car in it's class.

    What's funny is that while automotobile journalists throughout the European continent had such high praise for the Ford Focus for many, many years, consistiently giving the car First-place finishes in their comparison tests (against same-class cars from Peugeot, Renault, VW, Honda and Toyota), that the car was a #1 seller there. Yet here in the States? Consumer Reports gives it just a couple Months as their number one car, only to return the Civic to the number one spot a couple months later.

    Does anyone else have an alternate explination as to why the Civic went back up above the Focus in late 2005-2006, even though there was no change at all in either car?
  • jeffyscottjeffyscott Member Posts: 3,855
    Sure, for a very brief moment, the globally critically acclaimed Focus...

    Just one problem with that statement, the rest of the world gets a different Focus from the US. The US version is essentially unchanged since it's introduction in 2000.

    Where are you seeing a switch? I see the May 2005 rankings, but the next place I see them is Feb 2006 which features the newly redesigned Civic at the top.

    Focus is certainly an admirable car to be ranked so highly with no redesign since 2000 and a much cheaper price than a Civic.
  • tagmantagman Member Posts: 8,441
    I'm not about to join this thread on any long-term basis, as I usually post on the Luxury Lounge, but I will add this point.

    Surverys that are conducted by CR are from a pool of respondents that are generally subscribers or previous subscribers to CR itself. This means that the survery results are representative of the views that are derived from that pool itself.

    ANY publication, whether it be the Los Angeles Times, Newsweek magazine, Forbes, Motor Trend, or CR, etc., will have its own unique readership. This pool of readers from any single publication does not, in and of itself, fully or accurately represent the American public as a whole. It represents itself only. No other claim can be made.

    The data from CR surveys, therefore, is representative of CR's survery participants only. It's quite simple. They do not represent the rest of the population as a whole.

    Yet, consider that the survey data from CR is highly influential!! How interesting.

    Biased? Of course... just as any other limited or focused sampling would be. It's the nature of the beast, an inherent attribute of the process.

    carry on.... :)

    TagMan
  • 62vetteefp62vetteefp Member Posts: 6,043
    Very good analysis. What about the JD Power survey. Same thing? Since they pool only people who owns the vehicles they may also be biased?
  • texasestexases Member Posts: 11,107
    You're absolutely correct that only subscribers participate in the survey. What escapes me is the nature of the particular bias this causes. "Bias" is a general claim. I'm interested in specifics.
  • tagmantagman Member Posts: 8,441
    Very good analysis. What about the JD Power survey. Same thing? Since they pool only people who owns the vehicles they may also be biased?

    Thanks. Now, to answer your question... well, it depends upon the survey, and the source of survery participants... If the source itself is the population "in general", without other parameters present, and particularly if the sample is proportionally representative of the actual sold vehicles, as oppposed to CR only soliciting answers from its own pool.

    Personally, I would generally place more value in J.D. Power surveys than CR's.

    However, there are still some "faults" with post-sale surveys as well. As a small example, a new car dealership that sells a new car to a customer often informs the customer that a survey will be forthcoming, and requests the customer to give high marks, and suggests to the customer that it will benefit the dealership directly if those high marks are given. Essentially the dealership is outright asking that high marks be attributed to the vehicle and to the sales experience. I've experienced this myself numerous times. Does that change the results of the survey and cause a bias? The answer is obvious.

    Anyway, you gentlemen have fun over here... :)

    TagMan
  • jeffyscottjeffyscott Member Posts: 3,855
    JD Power is also limited to those who are willing to answer all their idiotic questions. We certainly were not willing to fill out their multi-page survey when we got one.
  • tagmantagman Member Posts: 8,441
    The "bias" is inherent in any pool of participants, as they can only represent themselves.

    A survey to illuminate the traits of the CR pool of respondents would be interesting. To what degree could one conclude that they represent America?

    Again, if the pool was from Car & Driver subscribers, for example, we might assume incorrectly that readers of a car magazine are a more realistic representative group from which one could derive answers related to cars. But, truthfully they would not likely represent mainstream America. Just the fact that they subscribe to a particular publication isolates them to a degree.

    This gets down to marketing research that analyzes the demographics of readers of different publications. Trust me, they are all different... they have different incomes and levels of education as well as different interests.

    TagMan
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