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Dodge Grand Caravan Steering

in Dodge
I have a '01 Grand Caravan and today when I started it, it was whining rather loudly. It continued when I accelerated, only to get louder, and then I noticed my steering felt sluggish. I ran my errand and by the time I got back home, the whining had died down to only when I turned the steering wheel. And the steering wheel became very stiff almost like manual steering. Does anyone know what kind of problem I am looking at?
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Best Regards,
Shipo
Thanks for any answers.
Good luck y'all and hope this stops the whine
I then called the dealer about my problem I had and he told me the problem is that the mesh screen inside the reservoir gets clogged even though mine did not look that bad. The other problem is that mechanics or DIY people put the wrong power steering fluid in. Synthetic will clogged the mesh screen up over time. That's what I had in mine I think.
No noise any more. I'll be finally convinced in the cold morning if it does not appear.
After consulting with several people who also own Dodge GC's and finding out that the noise is in fact anything but normal, I took the van back to crowfoot dodge who -amazingly- now decide that they really can fix the noise. This decision may have been swayed by the fact that the van is now out of warranty so they smell serious cash. I pointed out that the problem was brought to their attention while the van was in warranty but all I get is 'tough luck'.
What they did was add a power steering cooler to the system which looks like a cheap radiator grill attached in a vunerable position on the underside of the car beneath the driver. They also flushed the system then left me with a bill for 421 bucks and make a big thing about how nice they had been by giving me the parts for free. It would have been nicer if they had looked harder and bothered to road test the van while I could have claimed under warranty. I had to admit at this point that that I was stunned by the brilliance of their logic, fixing a cooler to reduce the temperature of the steering fluid when I had expressly informed them that the problem was worse when the engine was cold. So I drive the car away with my gleaming new steering fluid cooler, only to find that the noise is still there but worse. Back to the dealership (Crowfoot dodge) and they decide to add a length of steering hose to the cooler they previously added. This is cunningly attached to the car in boyscout fashion with a pair of cable ties. No doubt they think I will be paralysed with laughter the first time I see this contraption in my rear view mirror after driving in next winters inevitable ankle deep snow. They also mentioned that they had cleaned the steering reservoir filter which you would have thought would be clean after the flush (2nd visit).
Anyway thanks Crowfoot guys, the noise is still there and you have truly amazed me with your incompetance and lack of customer care. Thanks especially to the service manager who makes every attempt to avoid my telephone calls. Thanks to the dizzy secretary who never fails to amuse me by claiming no managers are available. Thanks to Chrysler Canada for backing up crappy dealer service - I am now enlightened as to why you are almost out of business.
I would appreciate any suggestions from fellow victims of chrysler as to what might fix the problem :shades:
The dealer also suggested that I have them install a cooler like you did before I replace the reservoir. Complete waste of money and time. I declined and bought the reservoir from them and put it on myself on a tip from a mechanic that was walking by telling me he's 99% sure it's the reservoir.
Change the reservoir and your noise will go away! The screen inside the reservoir is clogged and can't pass through that easy. :shades:
Also, do not use synthetic fluid. I put in Mopar power steering fluid.
All is quiet and it's been over two month now.
Anyway its back in this week for them to take another look. This time the service manager reckons he'll take a look. Maybe I'll print out your reply and give it to him.
Thanx
Thanx Rick04
I'm about to buy a used 03 short Caravan SPORT with 96,000km (60,000 mi). The CAA inspection noted a "minor power steering whine at idle speed". I called several Chrysler dealers for opinions. I got the following replies: rack job (about C$800) [1 opinion], replace PS pump [2 opinions], replace reservoir [2 opinions]. I'm not a mechanic but crawled under the car and checked the bellows on the racks. One is dry the other seems to have some slight oil on it (maybe suggesting a rack issue).
My plan [before reading this very helpful thread] was to get permission from the seller to take the caravan to the nearest Chrysler dealer for inspection. If it passes, I could buy an extended bumper-bumper Chrysler warranty that will last 1 yr/20,000 km (12,000Mi), for C$1,000, or double that for C$1,400. The warranty might also give me peace of mind for other unforeseen issues.
After reading this thread, I think I'll still go for the dealer inspection and if they say its NOT the rack, then I may forgo the warranty, save some $$$ and do the reservoir as recommended here.
Any suggestions are greatly appreciated!
Thanks in advance,
Dave
British Columbia
I now have a shiney new copy of the Haynes manual. After having read the relevent chapters, I reckon its a couple of hours max to change out the power steering pump. And at least I know the job will be done correctly.
Advised our local dealer to consider this when advising other Grand Caravan owners with same problem. 2003 Grand Caravan with
102,000 k
Before any of you get suckered into replacing the power steering pump or rack and pinon, FIRST replace the power steering reservoir. It's a cheap part and fairly easy to replace. I hope it fixes your problem like it did mine... and I thought the worst before replacing the reservoir!
:shades:
The reservoir cost me $31 at the dealer parts counter. The biggest hassle is removing the 10mm nut at the rear bottom of the support base. Once I got that out the rest was pretty easy. I put up with the noise thru last winter, but with the temperature at 46º this morning, startup was quiet as could be.
John
I unbolted the reservoir, removed the return hose, tipped the reservoir so the fluid drained from the return hose port. A particle came out that looked like a black paint chip which if sucked against the filter would have reduced flow , stressing the pump, possibly causing cavitation of the fluid, hence the noise. After bolting the reservoir back on and filling with ATF+4 NO NOISE at 3 weeks and counting in a mix of +10 celcius to -5 celcius weather. I guess I could have followed the advice of the dealership and changed the pump and rack - not!
FYI- For anyone who has not tried this, the bottom fixing bolt on the reservoir does not need removing completely, just loosen it then after the other 2 bolts are removed the reservoir pulls off the mount. :lemon:
That is foolishness! All fluids should be checked on a periodic basis. If you suspect a problem based on something other than finding the fluid level low, it is probably late enough that damage has already occurred! If you want to keep a vehicle for a long time, do your part - maintain the fluids!
If you're having a lot of irritating noise when you start up and turning the steering wheel makes it worse, chances are that changing the PS reservoir will get rid of it.
John
I apologize if my post was misconstrued as being directed at you. I was stating that it was foolishness for the manual to not recommend checking the fluid level.
I tried this but I also over-filled the reservoir a little, left the cap off, revved the engine above 3000 rpm and repeatedly turned the steering column to its extremes about 20 times (left and right sides). Seems to have cured the noise for now....
- People are using "Lube Guard Power Steering Protectant" from NAPA seems to be doing some good.
- One thread is saying a tranny mount is loose, causing the grown, or grind.
But that's about it.
I have not had a problem with the sliders, except the right side rattles if not shut REAL hard. Sometimes it takes a few REAL hard shuts to get it quite. Not a real issue for me but my son in the back seat complains about it.
If you find anything out let me know.
My 2001 was exhibiting the exact same symptoms. After an independant service station said i needed both pump and rack, I declined. They only asked $700 for the whole job, parts and labor. I good deal considering what ive read so far. I figured $700 was enough to warrant a little internet surfing. BTW, this is the best use of the internet by far! Sure enough, i pulled off the resevuoir (that rear nut is a pain), and I actually back flushed it with hot soapy water. I then dried it VERY THOUROUGHLY. Put back together.....Nearly Silent even on a cold start. Total cost?....Zero Dollars!
PS....I did find a leaking hose fitting on the "cooler" below. that should be all of 5 Bucks.
Thanks again all!....Now over to the 95 S-10 (CPI Vortec) Message Board!
I skipped the dealership and did some net surfing, checked the Power Steering Oil level and it seemed a little low and so thought of getting some Power Steering Oil. Dodge recommends using only Mopar oil. Looked up Target/Walmart and did not find any and so I finally went to Napa Auto Parts. The guy at Napa recommended using Lucas Power Steering Stop Leak. A 12 oz. bottle costs $9.99. I took my chances, bought it and then poured the same to the required level (did not overfill) on 25th evening and the whining dissappeared the next morning. I looked up the oil level this morning (about 36 hours after I filled in) and the oil level seemingly was intact. I just hope that this will go a long way. keeping my fingers crossed though.
If interested you can look up the Lucas Oil info at Lucas Power Steering Stop Leak
I will watch out for another week and post you with my anticipated success.
Do also let me know if someone has any experience around this product. Even though I have taken my chances I want to be sure it is the right thing to do.
To anyone who has found fluid to be low:
jack the vehicle and secure it with stands.
DO NOT get under car with a jack alone!
While the van is suspended by stands, start the van.
Get under the van while a friend turns the wheels.
Inspect the 2 hose fittings that go to the small cooler.
It looks like a miniature radiator under the van.
Mine leaks slowly
Having a whining noise in the steering system I took the van to the dealer and was told the power steering needed to be flushed. That cost about $150.00.
Problem solved for a few days. Then it came back and grew worse week by week.
Took it back a month or so later, dealer said they were not sure if it was the power steering onit or the rack and pinion.
TOOK IT TO A SMALL SHOP.
THEY FOUND A TECH BULLETIN INSTRUCTING TO REPLACE A HOSE ON THE UNIT WITH A LONGER ONE.
PROBLEM RESOLVED.
I collect a refund of the $ 150.00 flush "JOB ".